Customer Reviews for LG - 60" Class (59-1/2" Diag.) - LED - 1080p - Smart - 3D - HDTV
Customer Rating
3
Wont update
on December 7, 2019
Posted by: Trodaz19
from Arizona
I bought this tv about 4 years ago. This summer the hulu app quit working. For what this cost it should be able to update. Also now it only has 2 aspect ratios, 4:3 and 16:9. It cuts off the bottom of all the pictures. This makes watching the news and anything with banner information frustrating as I am unable to read it.
Bought new in 2015. Picture quality is good for the price point. Smart TV applications to slow to load. More of a hassle than they are worth. Today I turned the TV on and it has stopped working. The logo comes on and the TV goes black. I can hear the sounds and see what is on the the screen but it's dark as in the light is not working. So I have an over 4 yr TV that is a junk.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
2
Features
2
Value
5
Response from lg.comBy Chris, Customer Service, November 6, 2019
We are sorry to see your TV is having an issue with its picture. Based on the issues you are describing, it sounds like you may need a technician to check it out. This may be done through our website: http://www.lg.com/us/support/repair-service/schedule-repair-us or for a list of service centers in your area: https://www.lg.com/us/support/repair-service/find-repair-provider
[This review was collected as part of a promotion.] ok tv but price was high and only lasted 3 years Went to by new LG but they want extra for the remote.. I Think I will stay away from LG
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
1
Response from lg.comBy CS, Social Media , December 6, 2018
That's unfortunate to know the price didn't meet your approval. Yikes! I appreciate your feedback on the matter. If you would like additional support reach out via Twitter at @LGUSSupport or Facebook: https://www.facebook.com/LGUSSupport. Thanks! ^ CS
LG so far has had the best passive 3D I have seen in a T.V. although the edge illumination may subtract from the borders of the screen being accurate at producing 3D to its fullest, for the money the features cannot be beat. The web OS is also very easy to use and full of great features the TV also has good compliance with gaming consoles and bluray peripherals alike the main area of concern is the 2D/3D is greatly lacking 3D depth and only works well with cg animation or cartoons and the glasses are curved on the edges so it reflects a reflection of your prescription glasses back at you in the 3D glasses creating glare thus seeing your own glasses the whole time watching this cannot be eliminated without changing the lense angle due to the light source for reflection being the TV itself
I purchased a floor model 60LB7100 TV. When a HD signal is connected to the tv I can't believe the quality of the picture.
The only negative is the lack of documentation, either soft copy or hardcopy showing all of the features and how to use them. There's a bunch of videos across several emails showing various feature/functions. If the information was in a PDF file or hardcopy it would be a lot more usable. The videos could be used for additional information.
Everything is there! Easy to use with remote, features, etc. worth to buy a this tv than throw from your pockets more $$$ on 4K. 3D really so amazing to watched and enjoyed. We love it so much, we are thinking about to get 2nd in ASAP.
Pictures quality is beautiful, and performance is outstanding!!
I have no problem with this tv for almost 3 months!
Don't waiting, get it by today! Life is Good!
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality, magic remote
Excellent quality and picture. One negative aspect is this set does not have an external audio port for headphones for the hearing impaired. This needs to be added to all LG televisions.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality