Customer reviews from lg.com
LG - 60" Class (59-1/2" Diag.) - LED - 1080p - Smart - 3D - HDTV
Average customer rating
4.3
(82 Reviews)
Rating breakdown 82 reviews
5 Stars
50
4 Stars
19
3 Stars
6
2 Stars
5
1 Star
2
84%of customers recommend this product.
(
66 out of
79)
Customer Reviews for LG - 60" Class (59-1/2" Diag.) - LED - 1080p - Smart - 3D - HDTV
Customer Rating
5
Features are great, beautiful picture
on August 17, 2014
Posted by: Rfred
from Binghamton, NY, USA
I have owned my television for around 3 months now and love it. However, we have recently started to have issues with the volume turning completely off on its own and have to restart the television to fix the issue.
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
4
Fantastic picture and easy feature control
on August 18, 2014
Posted by: DrPr
from Arlington, TX
We love our new LG TV. It has all the features that we were looking for . . . and at a great price. The only problem that we had was getting it connected to our internet. We did have to get a Wi-Fi extender, but once that was done, it is superb !
Pros: Performance, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Great feature laden set when it works.
on October 22, 2014
Posted by: Jason39
from Jasper, TN
We were in the market for a new television. The passive 3D and all of the features drew us to the 60LB7100. We were extremely pleased with the picture and ease of use. Unfortunately that happiness did not last.
The screen has started going black after a few weeks. Sometimes it comes back after a few seconds. Other times the television must be turned off and restarted. This happens multiple times a day now.
Luckily the store we purchased it from is sending us a new one. I am hopeful that it will work. If the new one is a dud I hope we will be able to get a refund.
Pros: Style/Design, easy to use, Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
3
Written by a customer while visiting lg.com
Customer Rating
5
Great Product Great Price
on November 18, 2014
Posted by: BEST
from Rosemount, MN, USA
I bought this TV 4 months ago and we love it, Great price great TV all options works as expected meets my expectations
Pros: Performance, Style/Design, easy to use, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Went black after 1st month
on March 14, 2015
Posted by: oldpro
from Palm Beach, FL, USA
Purchased tv end of jan 2015. Spent hours with tech support to get the sound bar to sync with tv. When I got that finished. the vidio went blank. Repair man came out replaced mother board and power source. Still didn,t work. I am now waiting for a panel replacement.
No, I would not recommend this to a friend.
Quality
1
Features
2
Value
1
Written by a customer while visiting lg.com
Customer Rating
3
BACKLIGHT PROBLEMS
on March 16, 2015
Posted by: JoeJoe1
from Los Angeles, CA, USA
This Tv has a very good picture but terrible Black Levels and no matter how you calibrated there's still some visible brightness from the back light if you pay attention to it you can tell....LG used a technology called LED PLUS which delivered excellent picture and improved black levels the model # is 55la6970 the only down side with this tv was issues with the panel and had a bigger woofer and better speakers
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
3
Written by a customer while visiting lg.com
Customer Rating
5
AWESOME TV!!
on May 8, 2015
Posted by: TammySue777
from Anderson, Ca
I couldn't be more happy with this TV!! Its so easy to hook up and use and has such a beautiful picture!!
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Decent TV while it lasted
on November 4, 2019
Posted by: whurst630
from New Boston, MI
Bought new in 2015. Picture quality is good for the price point. Smart TV applications to slow to load. More of a hassle than they are worth. Today I turned the TV on and it has stopped working. The logo comes on and the TV goes black. I can hear the sounds and see what is on the the screen but it's dark as in the light is not working. So I have an over 4 yr TV that is a junk.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
2
Features
2
Value
5
Response from lg.comBy Chris, Customer Service, November 6, 2019
We are sorry to see your TV is having an issue with its picture. Based on the issues you are describing, it sounds like you may need a technician to check it out. This may be done through our website: http://www.lg.com/us/support/repair-service/schedule-repair-us
or for a list of service centers in your area: https://www.lg.com/us/support/repair-service/find-repair-provider
or for a list of service centers in your area: https://www.lg.com/us/support/repair-service/find-repair-provider
Written by a customer while visiting lg.com