Customer reviews from Dymo.com
Dymo - LabelWriter Direct Thermal Printer - Monochrome - Desktop - Label Print
Average customer rating
2.5
(166 Reviews)
Rating breakdown 166 reviews
5 Stars
45
4 Stars
8
3 Stars
7
2 Stars
28
1 Star
78
36%of customers recommend this product.
(
50 out of
137)
Customer Reviews for Dymo - LabelWriter Direct Thermal Printer - Monochrome - Desktop - Label Print
Customer Rating
1
unreliable
on April 25, 2017
Posted by: Lindseymarie
Half of the time labels just won't print out... you have to unplug and replug it in multiple times to get it to work..... so frustrating!!
No, I would not recommend this to a friend.
Response from Dymo.comBy Dymo, Dymo, April 25, 2017
Thank you for contacting us through our feedback website. We apologize that you are not completely satisfied with your LabelWriter 4XL. We have noted your difficulty with the labels printing. Based on what you have described I recommend you to be sure the labels are not loaded into the feed area when you disconnect and reconnect the power. This will allow your printer to reset. If you have any further questions please do not hesitate to give our technical support team a call at 877-724-8324 Monday- Friday 8am- 6pm EST as we will be happy to find a solution for you. We appreciate your feedback and hope that you will continue to use our products.
Written by a customer while visiting Dymo.com
Customer Rating
2
Great when it works properly
on August 23, 2017
Posted by: Retailer
from Mililani, HI, United States
I bought this two months ago and it worked great for the first month. Now I notice that it will advance the labels to a half label after each print. Then at times it will print multiple labels with the same address and advance the labels two labels at a time. Now I'm wasting more labels then I'm using.
No, I would not recommend this to a friend.
Written by a customer while visiting Dymo.com
Customer Rating
4
Wish it was Wireless.
on September 3, 2017
Posted by: goldie1
Happy, but for the fact that is not wireless for my home business.
I would recommend this to a friend!
Written by a customer while visiting Dymo.com
Customer Rating
5
Been Using Over a Year and Works Great
on October 13, 2017
Posted by: Darren Moore
from Spring, TX, United States
I've been using this for a year now and haven't had any issues with it. It's been a great label printer. A couple of times it's spit out several extra blank labels but I just rebooted by computer and all was fine. Also I can print UPS labels as well without any issues. They do come out smaller but haven't had any issues with UPS not being able to scan them. Also a couple of times I just took a screen shoot of the UPS label and printed it as an image full size 4x6 label and works great!
Written by a customer while visiting Dymo.com
Customer Rating
2
loved it at first
on November 30, 2017
Posted by: Debb
from Lemont, IL, United States
Loved this label printer when we first got it. Printed quickly and quietly. Then sporadically, after printing a label, it would not stop releasing the labels. I have wasted so many labels from this happening. Right now, can't get it to work at all. Don't know what happened. It wasn't over-used by any means.
No, I would not recommend this to a friend.
Response from Dymo.comBy Dymo, Dymo, December 19, 2017
Thank you for contacting us through our feedback website. We apologize that you are not completely satisfied with your LabelWriter 4XL. We have noted your difficulty using this printer. If you are still experiencing this issue please do not hesitate to give our technical support team a call at 877-724-8324 Monday- Friday 8am- 6pm EST as we will be happy to troubleshoot this with you. We appreciate your feedback and hope that you will continue to use our products.
Written by a customer while visiting Dymo.com
Customer Rating
1
Bad Product
on December 9, 2017
Posted by: Sam Ade
from Houston
This printer is a piece trash it works good for about a month after that it started with one issues or the other. After two months of use, now it showing out of paper error despite that it has printing paper loaded. What a waste of my money.
Response from Dymo.comBy Dymo, Dymo, December 19, 2017
Thank you for contacting us through our feedback website. We apologize that you have experienced issues with your LabelWriter 4XL. Based on what you have described I recommend you to remove the labels then disconnect and reconnect the power. When you tuck in the labels now, they should be recognized. If you have any further questions please do not hesitate to give our technical support team a call at 877-724-8324 Monday- Friday 8am- 6pm EST as we will be happy to assist you. We appreciate your feedback and hope that you will continue to use our products.
Written by a customer while visiting Dymo.com
Customer Rating
5
The ultimate office savior
on January 5, 2018
Posted by: chuck44
from nyc
When I started my business in 2015, I ordered one of these. I haven't had to replace it since, after 40,000+ labels printed. God bless dymo!!!
I would recommend this to a friend!
Written by a customer while visiting Dymo.com
Customer Rating
5
Great
on January 25, 2018
Posted by: angie22
from La Habra, CA, United States
Buying this was the best decision of my life! Prints extremely fast, NO MORE BUYING INK!!!! When ever it says "not connected to internet" just unplug it for 10 seconds and plug it back in. Also, for HP - if you are shipping ebay 4x6 shipping labels, it will fit weird on the label. When you select print and the label comes up, click "Print using system dialog" and the bottom and then select print from the new window, it should now print out perfectly. Good day!
Written by a customer while visiting Dymo.com