Customer reviews from 3m.com
3M - Ergonomic Mouse
Average customer rating
3.8
(37 Reviews)
Rating breakdown 37 reviews
5 Stars
18
4 Stars
9
3 Stars
2
2 Stars
2
1 Star
6
77%of customers recommend this product.
(
20 out of
26)
Customer Reviews for 3M - Ergonomic Mouse
Customer Rating
1
Poor Quality
on August 10, 2016
Posted by: jacinta21
from Rye, NY, United States
I'm on second one. The first one just stopped working one day and my IT person said I had a defective USB receiver. Also, on both mice, the bottom snags for a while on the mouse pad until you wear it down a bit. I'm on my second mouse, which I've only had for a couple of months. It stops working each day and sometimes doesn't work at all. My computer will say that the USB is not recognized. It's really annoying to not have a reliable product that I've spent a lot of money on. Also, I think they should update this product and create a different scrolling mechanism with a ball or something. The one it comes with is not very accurate when it comes to navigating. The curser starts flying!
No, I would not recommend this to a friend.
Response from 3m.comBy Social Engagement , 3M™ Brand, August 12, 2016
Thanks for your review. We're sorry you've run into these issues. We'd like to connect directly to learn more and offer potential resolutions. Please call our team at 800-328-6276. Thank you!
Written by a customer while visiting 3m.com
Customer Rating
5
Greatly diminished carpal pain
on March 20, 2015
Posted by: lannci
from Florida, United States
Gender:Male
I was struggling with pain in my wrist for many months. Got the 3M mouse. Pain almost gone the VERY first day I used. It's been more than 3 months now. I just regret not having bought it before.
I would recommend this to a friend!
Written by a customer while visiting 3m.com
Customer Rating
4
Works nicely
on November 14, 2014
Posted by: fred_CH
from Zürich, Schweiz
Gender:Male
I am using differnt mice which all function vertically. Especially the 3M is excellent for Long time use or work. Most functions are available. Anyhow, since I use vertical mice - no more pain or uncomfortable Feelings due to carpal tunnel Syndrome. It would be nice to set the pricing a Little lower. to try i bougt the wired Version and now the wireless one. If your having Troubles with your wrist or elbow - go for it.
Written by a customer while visiting 3m.com
Customer Rating
5
excellent ergonomic my probleman was solved.
on March 30, 2015
Posted by: Oscar Ceja
from Ocotlán, Jalisco, México
Gender:Male
I have more than a year with this product, zero wrist and arm pain.
Written by a customer while visiting 3m.com
Customer Rating
1
Stopped working
on April 4, 2017
Posted by: natalia25
from argentina
bought this 3 months ago, one day it just stopped working. Who can I contact to have a new one back? It sucks because I take really good care of it.
Response from 3m.comBy 3M Ergonomics, Social Engagement, April 4, 2017
Thank you for taking the time to leave your review. We are sorry to hear of the trouble and we would not expect it. Please know we will be sending you a direct e-mail with contact information for your area. For any customer in the US having trouble we would ask you please call our team at 1.800.395.1223 M-F 8am-4:30pm CT. Thank you!
Written by a customer while visiting 3m.com
Customer Rating
5
Relieved discomfort in hand
on September 11, 2017
Posted by: Buzybee
from Irvine, CA, United States
I've used this joystick mouse for a few years at work and it really eased the discomfort in my hand. I bought one for home use but lost the USB Plug and Play. Is there a way I can purchase the USB part only? I still have the actual mouse. Thanks.
I would recommend this to a friend!
Written by a customer while visiting 3m.com
Customer Rating
5
Energizer bunny...it never quits.
on September 22, 2018
Posted by: Bob Finley
from Burlington, NC
I (personally) bought the 3M vertical ergonomic mouse, model EM500GPL to use at work because of arthritic pain in my wrist and hand when I used a standard mouse. That was 14 years ago and "it's still gooooing!"
When I took another job I took it with me, since I paid for it. I still have it and use it every day (I'm a writer/author.) NO wrist pain. It works. If it ever dies, I'll buy another one.
When I took another job I took it with me, since I paid for it. I still have it and use it every day (I'm a writer/author.) NO wrist pain. It works. If it ever dies, I'll buy another one.
I would recommend this to a friend!
Written by a customer while visiting 3m.com
Customer Rating
5
USB cable broke
on January 14, 2019
Posted by: mmoore
from Roanoke, VA
I have had this mouse for about a year, maybe a little less, the USB cable broke (the inside piece). I love this mouse, it has really helped my carpal tunnel as well as my fingers from being so stiff. Can I get another USB cable?? PLEASE!!
I would recommend this to a friend!
Written by a customer while visiting 3m.com