Customer reviews from 3m.com
3M - Ergonomic Wireless Mouse
Average customer rating
2.9
(32 Reviews)
Rating breakdown 32 reviews
5 Stars
9
4 Stars
3
3 Stars
5
2 Stars
5
1 Star
10
60%of customers recommend this product.
(
18 out of
30)
Customer Reviews for 3M - Ergonomic Wireless Mouse
Customer Rating
1
The wireless version was disappointing!
on January 2, 2018
Posted by: Druss
from Louisville, KY
I bought this mouse a month ago brand new everything worked fine. Suddenly all my devices cannot recognize the dongle (it used to blink red when I would try to connect, now it just holds red and does nothing). The mouse is now landfill unfortunately. I would recommend getting the wired version as I have now read that I am not the only victim of the poor design of the dongle.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Ergonomics, Social Care, January 4, 2018
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather some details about your experience. Please connect with our team at 1-800-332-7483 M-F 8am-4:30pm CT.
Written by a customer while visiting 3m.com
Customer Rating
1
Update driver is not available
on June 6, 2018
Posted by: Saskia
from Zeist, Holland
My computer has freeze problems when my mouse is connected, and has no problems at all when the mouse is disconnected. My support department advises to update my 3M mouse driver, but it is not available. So I cannot use my mouse anymore. It is very disappointing.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Ergonomics, Social Care, June 6, 2018
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather some details about your experience. Please connect with our team in the Netherlands at (+31) 15 78 22 333.
Written by a customer while visiting 3m.com
Customer Rating
5
Bye bye RSI
on November 14, 2023
Posted by: Vriendje
from Amsterdam
As a software-developper I had RSI using an ordinary mouse for five minutes. But of course I had to work and did so for years with a painful shoulder and index finger. One day in the afternoon I tried the vertical mouse and I felt the pain drain away in two minutes!
I would recommend this to a friend!
Written by a customer while visiting 3m.com
Customer Rating
1
What happened to my favorite mouse?
on July 23, 2019
Posted by: Laurelwoodcomm
from San Francisco, CA
I have been a huge fan of this mouse for years. I had a wired version for work and when it finally broke, I upgraded to the wireless version. This mouse does not work with Windows 10! When I try to use it on my brand new Dell laptop, the lag time is so poor, that it renders the mouse unusable. I have tried adjusting the mouse pointer speeds, to no avail. I am distraught that I invested all of this money only to abandon my brand new mouse.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Ergonomics, Social Care, July 24, 2019
Thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-332-7483 Mon-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
1
buttons broke after 2 years
on July 6, 2018
Posted by: gf101
from Colorado
Nice mouse but the buttons failed in 2 mice after 2 years each. Looked inside and the buttons were connected to the board with low quality wire that had corroded at all 14 solder joints! Having one go bad is a fluke but all 14 is a defect. Most likely they do not wash the flux off during manufacturing. Hey 3M, how about forwarding this to someone who can make it stop happening?
Response from 3m.comBy 3M Ergonomics, Social Care, July 6, 2018
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. If you have any additional feedback or questions, please feel free to reach out to our team at 1-800-332-7483 Mon-Fri 8am-4:30pm CT.
Written by a customer while visiting 3m.com
Customer Rating
1
What happened to my favorite mouse2
on September 2, 2019
Posted by: RUDD
from Netherlands, Utrecht
I use this type of mouse severall years with much pleasure. This is my third mouse of this type. However, this year, only problems. My mouse fell from the table, and was broken. I purchased a new one. From that moment, I have constantly problems with the top button. It keeps 'hanging' after clicking. I 've got a new one from the store. Same problem!!!
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Ergonomics, Social Care, September 3, 2019
Thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team in the Netherlands at (+31) 15 78 22 333. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
2
good basic shape but mouse "button" needs redesign
on September 3, 2018
Posted by: Johnson9
from Example: New York, NY
The basic shape and angle of the mouse is good. However, I get a sore thumb from the means of clicking, which is done by pushing your thumb sideways on a rocker switch at the top. Two (or even just one for the normal left click) mouse button(s) under the index and middle fingers built into the handle, like a trigger, would work better. As it is, I cannot use it.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Ergonomics, Social Care, September 4, 2018
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments for consideration. If you have any additional feedback or questions, please feel free to reach out to our team at 1-800-332-7483 Mon-Fri 8am-4:30pm CT.
Written by a customer while visiting 3m.com
Customer Rating
1
Horrible lag time and very "choppy" operation
on March 30, 2021
Posted by: Jarvis
from AZ
I've used this mouse for years beacuse it's the only one that doesn't make my hand hurt over time... Then one day it started laggingreal bad and being so "choppy" that it is hard to select discreet things on the screen with it. I thought it was broke so I bought a new one and it does the same thing. I thought it might need an updated driver but there are no drivers available... It's so frustrating to try to select things on the screen with it that I can't even use it anymore. (when trying to select something, or click a button on the screen, it constantly overshoots the selections so you have to try and try again to finally get it to stop on whatever you are trying to select)...
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Ergonomics, Social Care, March 31, 2021
Thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-332-7483 Mon-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com