Customer reviews from lg.com
LG - 42" Class (41-9/10" Diag.) - LED - 1080p - Smart - HDTV
Average customer rating
4.6
(165 Reviews)
Rating breakdown 165 reviews
5 Stars
121
4 Stars
32
3 Stars
7
2 Stars
3
1 Star
2
93%of customers recommend this product.
(
152 out of
164)
Customer Reviews for LG - 42" Class (41-9/10" Diag.) - LED - 1080p - Smart - HDTV
Customer Rating
5
Overall great TV for the price
on January 23, 2015
Posted by: Ken
from Cincinnati, OH, USA
Like other reviews I've read, I agree that the color, picture, etc. are great. However, I find the 'magic' remote to be difficult and not at all intuitive to use without (very often) clicking the wrong button, and I sorely miss having actual numbers with which to type in a channel number. I know, I know, you can use voice to switch the channels. I also don't understand why they choose to present the channels by 'type', but even so, I'd like the ability to have a purely ascending numerical listing.
Pros: Performance, Style/Design, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great picture nice features
on January 28, 2015
Posted by: Mark49
from Tallahassee, FL, USA
Love the picture on this TV had to go back and re watch all my favorite movies. Love the smart TV features can access my pandora, hulu, amazon and netflix.
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Beautiful Picture/Maddening ARC functions
on March 23, 2015
Posted by: heresnowhy
from Cincinnati, OH, USA
The picture quality of this set really leaves nothing to complain about, providing you disable the motion blur features. It's beyond terrible and makes most programming un-watchable. The ARC on this is the most frustrating feature hands down. I've used three different manufactures receivers with it in an attempt to calm it down to no effect. It randomly switches off and back to TV speakers (every 20 mins or so) forcing you to switch back in the TV menu. When it is working though, it randomly switches the input to DVD on the receiver. Initially, I blamed the receiver. I then switched out receivers several times and it did it with all of them. It seems to get worse with every SW update on this unit.
No, I would not recommend this to a friend.
Quality
3
Features
2
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
I really like and enjoy the great features it hold
on June 11, 2015
Posted by: Aprill84
from Birmingham, AL, USA
This is my first LG product and I must say that I'm highly pleased with it and plan on making another purchase with in the same brand. Great work on the smart TV LG.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Broken in less than 2 years
on April 11, 2019
Posted by: jbike
from Florida
This TV's LEDs broke and it has circular ghosts on the screen at all times.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy Chris, Customer Service, April 11, 2019
It sounds like we'll need to walk through some troubleshooting for your TV. Please head over to our support team via @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so that we can dig into this a little more for you. ^CP
Written by a customer while visiting lg.com
Customer Rating
3
2 years later
on July 15, 2020
Posted by: emr84
from Austin, TX
Tv stop updating apps, some apps are no longer compatible and it continues to disconnect from WiFi. All other TVs and systems work in the house, except this TV
So frustrating!!!
So frustrating!!!
Pros: Quality
No, I would not recommend this to a friend.
Quality
4
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, September 8, 2020
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Neil who cares
Verified Purchase:Yes
remote difficult and combersome to use
no external bluetooth or speaker ports, except optical
no external bluetooth or speaker ports, except optical
Response from lg.comBy LG Customer Experience team, Customer Care, December 21, 2023
Hello Neil. LG is always listening to suggestions such as these from their customers. These are great suggestions. Perhaps not long from now some of these could be implemented. Thank you. Please reach out to us @LGUSSUPORT if you needed anything. - T
Written by a customer while visiting lg.com
Customer Rating
4
Great but does not support flash player
on June 18, 2014
Posted by: PZ
from Dallas, TX, USA
TV would receive 5 stars if it supported flash player. It just doesn't make sense for a smart TV with webOS not to have flash player, too many sites use flash player.
No, I would not recommend this to a friend.
Quality
4
Features
3
Value
4
Written by a customer while visiting lg.com