Customer reviews from BISSELL Homecare
BISSELL - Symphony Bagless 2-in-1 Upright Vacuum/Steam Mop - Gingersnap/Fablue-S
Average customer rating
4.2
(1,264 Reviews)
Rating breakdown 1,264 reviews
5 Stars
826
4 Stars
178
3 Stars
71
2 Stars
70
1 Star
119
80%of customers recommend this product.
(
514 out of
639)
Customer Reviews for BISSELL - Symphony Bagless 2-in-1 Upright Vacuum/Steam Mop - Gingersnap/Fablue-S
Customer Rating
5
This was a wonderful gift
on February 8, 2018
Posted by: Minnie Mouse
from Leesburg FL
Verified Purchase:No
Truly sanitizes & clean so great
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Yvette
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is light weight which is great! Easy to assemble but didn't clean very well with the steamboost pads. I didnt like that the vacuum box was not in a shipping box.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
We appreciate your feedback, Yvette. Here's a link to our Symphony replacement mop pads: https://www.bissell.com/microfiber-steam-mop-pad-kit-for-symphony-steam-mops-1252.html
We'd recommend trying these with your Symphony. Please call us anytime if we can help at 1-800-237-7691.
We'd recommend trying these with your Symphony. Please call us anytime if we can help at 1-800-237-7691.
Written by a customer while visiting BISSELL Homecare
Customer Rating
2
Disappointing
on October 20, 2016
Posted by: ADT
from Suffolk County, NY, USA
Verified Purchase:No
I am on my second machine within 16 months. I purchased the first one in June of 2015 which promptly broke in two months. I brought that one in to an authorized dealer who was 'waiting for parts from Bissell' for about three months. However when I went to pick it up, I received a brand new replacement instead. That was November of 2015. I was very happy with it. I have been using it (mine is an 1132A) only once a week and it now just went kerplunk. It is a shame as I really was happy with how well it cleaned but it is clearly not made to be in it for the long haul - or even more than 12 months!. It is too much to expect that hard earned money spent on a product should have a certain expectation? I am hesitant to buy a new one and I feel for the money spent it should have a longer lifespan than the 10-11 months that I had.
Written by a customer while visiting BISSELL Homecare
Customer Rating
2
pretty good
on February 26, 2015
Posted by: cinderella
from Mooresville, NC, USA
Verified Purchase:No
I'm going green, no chemicals , so I purchased this steam mop. It does good on a smooth floor, but if the floor has any little design or texture to it , then it will not clean in those little creavasages. I wish it had a scrubbing attachment to go on it. Then it would probably work. I fell like it was not worth the money, but I can not return it. My 60 days was up and I replaced one of my floors, with the textured floor. And you can not vacuum carpet.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Thanks for your feedback. BISSELL has a scrubby pad to get the textured flooring clean like you described you have. To view the scrubby pad please click at this link: http://www.bissell.com/parts/?sc=part&productid=31706&partid=32387&icid=ccrr1206
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Makes Floor Cleaning Easier
on November 17, 2014
Posted by: Susi Homemaker
from Elk Grove, CA, USA
Verified Purchase:No
1/3 of my house is tile floors and I'm very happy so far. I can even vacuum the area rugs in my tile kitchen and hallways before I pick them up to do the rest of the floors with the steam setting. I used to have to vacuum with my regular vacuum and that was always a hassle as I had to be careful I didn't suck up the rugs. Floors dried in a snap and I could get right up the edges. It doesn't get corners very well, but then most mopping systems don't either. I purchased a second one for my daughter for Christmas. So far so good!
Written by a customer while visiting BISSELL Homecare
Posted by: Pms
from Illinois
Verified Purchase:Yes
[This review was collected as part of a promotion.] Light weight.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Justine
from undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I use this atleast twice a day. It saves me from bending over as much as a regular broom and dust pan . However, it blows air out of the front when running so it blows the pet hair under the furniture instead of sucking it up . But it works ok for dirt.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Love it
on May 19, 2014
Posted by: Lymphiegirl
from Fort Thomas, KY
Verified Purchase:No
Several months ago I fell asleep with the TV on and awoke in the middle of the night to see a commercial for the Symphony. It seemed like a great product so I ordered it about a week later. Previously I had used many different types of mops and a floor steam cleaner. None of these handled as well or got my floors as clean as this great product. I have told many people about the Symphony and have already demonstrated it for two of my friends. I am having a party tomorrow and three young mothers will get to see another demo. This works great on my wood floors, tile bathroom floors and carpeting. My only negative comment is that I wish it came with more mopheads, especially because I do not wash a load of rags more than once a week. I will have to order some.
Written by a customer while visiting BISSELL Homecare