Customer reviews from BISSELL Homecare
BISSELL - Symphony Bagless 2-in-1 Upright Vacuum/Steam Mop - Gingersnap/Fablue-S
Average customer rating
4.2
(1,264 Reviews)
Rating breakdown 1,264 reviews
5 Stars
826
4 Stars
178
3 Stars
71
2 Stars
70
1 Star
119
80%of customers recommend this product.
(
514 out of
639)
Customer Reviews for BISSELL - Symphony Bagless 2-in-1 Upright Vacuum/Steam Mop - Gingersnap/Fablue-S
Posted by: Ashley
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love having it! I have all hardwood floors and a german shepherd husky, as well as 3 kids, so the dog hair and kids keep my floors needing constant cleaning. This makes it so much easier. It is really easy to use and works well. I only put 4 stars because I need a little more heavy duty of a tool, it cleans them and leaves a shine, I just wish there was a scrubbing brush option (not just scrubbing pad). I want bubbles and rotating brushes to clean these bad boys. Second I wish the vacuum portion it didn't require a filter. I'll have to buy one again soon with all of the dog hair that I clean up. Overall it was a good investment and makes cleaning so much easier! Certainly glad I got it.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Maria
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this vacuum/steam mop. I've been looking for one that is effective to eliminate pet smells. It has helped us keep our tile and wood floors cleaner than before. So happy with this.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: MM
from Whittier, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We were looking for a steam mop for our tile floors and wood floors to reduce pet smell. It has worked great. Love it! #sweepstakes
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Mom
from AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] Cleans my tile floors after pups have been running in and out all day. Softens any leftover dirt in the crevices of my textured tile floors that is leftover from the robot mop.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Joseph
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I'm so impressed by the performance of my new symphony!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Lori
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Ordered it to our to use in our cottages that we rent. It was recommended by my cleaning girl Sandy Patza ( who by the way has sold 13 for you by her testimonial!!) I Love love love it!!!! I am probably going to order a second one to leave at home so that I don't have to bring it back and forth.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Lisa
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] If doesn't put out a lot of water and you have to push down really hard to get it to clean the floor.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, May 2, 2025
Hi Lisa. Sorry to hear you're having these issues. Please reach out to us directly so we can make sure the machine is working properly. We can be reached at support.bissell.com.
Written by a customer while visiting BISSELL Homecare
Posted by: Natalie
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Without any wheels or propelling mechanism, the mop is very hard to use with the washable pad. I won't be using those again. The vacuum by itself works well enough and the disposable pads are easier to maneuver. I hope the generic Swiffer pads fit so I'm not special ordering a new pack from this site weekly. The steam works well and doesn't leave a ton of moisture behind, so that is a plus not having the floors super wet. Just be prepared to work at moving the tool across the floor.
I would recommend this to a friend!
Response from BISSELL HomecareBy bissellpwr, bissellpwr, May 8, 2025
Hi Natalie. Thank you for your feedback and recommendation. We're glad to hear that the vacuum and steam functions are working well for you. We understand your concerns about the washable pads and maneuverability. Using disposable pads can indeed make the cleaning process easier. If you need further assistance, please contact our customer support team at 1-800-237-7691 or visit support.bissell.com.
Written by a customer while visiting BISSELL Homecare