Customer reviews from BISSELL Homecare
BISSELL - Symphony Bagless 2-in-1 Upright Vacuum/Steam Mop - Gingersnap/Fablue-S
Average customer rating
4.2
(1,264 Reviews)
Rating breakdown 1,264 reviews
5 Stars
826
4 Stars
178
3 Stars
71
2 Stars
70
1 Star
119
80%of customers recommend this product.
(
514 out of
639)
Customer Reviews for BISSELL - Symphony Bagless 2-in-1 Upright Vacuum/Steam Mop - Gingersnap/Fablue-S
Posted by: Marilyn
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love using it but I need extra cloths but that's all cant complain cleans beautfully
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
2
Wasted my money
on April 14, 2017
Posted by: April
from Chattanooga, TN
Verified Purchase:No
I am so disappointed. The steamer works fine, but the vacuum part is terrible. One issue is that I can't steam without vacuuming first. If I don't, all the dog hair sticks to the floor and won't come up. My second issue is that the vacuum won't work on carpet. It doesn't get any of the dog hair off the carpet. I have to use the Dyson vacuum to clean now.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Thanks for the feedback, April - You're right, this machine is designed primarily for hard floors only so carpeted surfaces may still need a traditional vacuum.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
TIME SAVER
on August 15, 2017
Posted by: C2
from PEORIA AZ
Verified Purchase:No
I love this product. It is such a time saver and really works great!!!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
2
I would not buy this again!!!
on March 18, 2024
Posted by: Dino
from Ft. Lauderdale
Verified Purchase:No
[This review was collected as part of a promotion.] I originally ordered this in January 2023. It lasted six months something was wrong with the steaming mechanism so sent out another one six months later the same thing happened so now I am at my third unit and let's see the lifespan of this when this dies no more the vacuum works well and the steam works well it just doesn't last very long poor production
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, March 25, 2024
Sorry to hear of your experience, Dino. We'll share your feedback with our quality team, but please reach out to us in the future if we can help at support.bissell.com.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
I would highly recommend this product to all
on November 3, 2020
Posted by: Rahul
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] We were looking for a vaccum+mop option online and I came across this model, which has very strong suction and steam to mop. We have hard floor in our apartment and after using this product floor started shining It saves alot time while cleaning the house and w are very happy with our purchase
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Tammy
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I'm really like the machine. Saves time and easy to operate. My back isn't hurting when I'm done.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Paige
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this product! It does a great job cleaning, user friendly, and light weight with a long cord! I've already recommended it to my other pet rescue friends. For pet owners, cleaning a floor is two-fold, sweep then mop. This does it all in one! "#sweepstakes"
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
I would never buy this product again
on April 30, 2021
Posted by: Sunny
from Florida
Verified Purchase:No
The concept of a steam vac is great. First one lasted a little over a year. New one did not work out of the box. Junk for the price.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Oh no! Sunny, please give us a call at 1-800-237-7691 and we'd be happy to replace your machine under the warranty coverage.
Written by a customer while visiting BISSELL Homecare