Customer reviews from BISSELL Homecare
BISSELL - Symphony Bagless 2-in-1 Upright Vacuum/Steam Mop - Gingersnap/Fablue-S
Average customer rating
4.2
(1,264 Reviews)
Rating breakdown 1,264 reviews
5 Stars
826
4 Stars
178
3 Stars
71
2 Stars
70
1 Star
119
80%of customers recommend this product.
(
514 out of
639)
Customer Reviews for BISSELL - Symphony Bagless 2-in-1 Upright Vacuum/Steam Mop - Gingersnap/Fablue-S
Customer Rating
5
Great cleaning without the dirty water
on December 19, 2016
Posted by: Julie Kitchen
from Spring Branch, TX 78070, USA
Verified Purchase:No
I did love my old Bissell hard floor cleaner for years, but do not miss dealing with the dirty water collected. The steam and vacuum are very effective, and the new process makes floor cleaning easier. Separation of dry pickups easy to dump, and steam cleans my tile floors well. For icky spills, I will use the alternate pads. Pop the regular mop pads in the washer. Great system. J. Weber, Spring Branch, TX Thank you for the cost savings and fast and free shipping!
Written by a customer while visiting BISSELL Homecare
Posted by: Kristine
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Best purchase I made to clean my porcelain wood look floors. It is so easy to use and they are cleaner than I every got them with any floor cleaning chemical. No residue, dries fast. I will never use anything else.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Worth every cent
on November 16, 2019
Posted by: Happy1
from TX
Verified Purchase:No
I bought a new home with hardwood floors and tile and I did not know how to take care of them. I wished that I knew about this product years ago. It vacuums as it is steam cleaning. The weight is just right, I do not have to press down on dirty spots. Its so simple. The best thing ever. My floors are beautiful with this vacuum steam mop.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: LuLu
from Green Valley, AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] Makes cleaning our tile floors so easy!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
3
Good for quick clean ups, steamer function is weak
on February 1, 2021
Posted by: Jean
from Undisclosed
Verified Purchase:Yes
Things they got right: easy to assemble right out of box, intuitive/straightforward buttons, stands on its own, cord is plenty long, lightweight, vacuum and steam power is decent for quick clean ups on recent messes, mop pad is easy to attach/detach, water container is easy to fill without messes, vacuum container is easy to empty/clean, heats quickly. It took me a minute to get used to cord placement, but now that I am, I like it being attached low on the base. I rarely run it over, and it doesn't get in the way of any other functions or uses. This steamer is easy to pull out of the closet and clean a quick mess up right away. In fact, I think that's its main best use. It is kind of fun to use b/c it's so lightweight, and all in one. Things Bissell needs to improve: The vacuum suction started to wane after a few months of use in my pet friendly house even tho I empty often, and clean the mesh. The steam cleaning ability of this steam mop is WEAK. I had a HAAN steamer, and that thing was a powerhouse. I could walk behind it barefoot and feel the heat on my ceramic tiles, it got into the grout easily and for stubborn spots, only 2-3 passes would usually get the mess up. The pads were excellent at picking up and KEEPING crud, rather than the Bissel pads which get dirty with a few swipes and then you proceed to push dirt around your floor, rarely picking it up. I can use the Bissell, go over spots up to 16 times to no avail. I usually have to do 5-6 full cleanings of my kitchen floor (weekly, it's not like Im waiting months to clean) before the Bissell pads aren't picking dirt up (which also means you have to buy lots of their expensive low qual pads). It leaves streaks, too. I got a combo steamer/vac to save time, and b/c the steam cleaning ability of this steamer is so weak I find myself taking more time to clean my floors b/c of multiple passes. The HAAN and my reg vac did a better job and took less time, less passes, with less pads to wash.
No, I would not recommend this to a friend.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Retired! In charge of floor cleaning
on March 18, 2014
Posted by: WRO
from Nv
Verified Purchase:No
I will keep it short and sweet. Amazing floor cleaning system. Mostly tile flooring.
Written by a customer while visiting BISSELL Homecare
Posted by: Christy
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's a great concept vacuum and mop at the same time period however I was Disappointed that you couldn't use the vacuum/mop with fabulous O.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Thanks for the feedback, Christy - This machine is a steam mop so it's designed to be used with water only. Any chemicals or cleaners could damage the machine and cause it not to spray.
Written by a customer while visiting BISSELL Homecare
Customer Rating
3
Loved it (past tense)
on December 30, 2018
Posted by: Dre559
from Fresno, CA
Verified Purchase:No
The steam mop worked good and vacuum was an added plus, but have to agree with a lot of the other reviews that product doesn't last long. Now I'm stuck with a vacuum that only works on hard floors since steamer stopped working.
No, I would not recommend this to a friend.
Written by a customer while visiting BISSELL Homecare