Customer reviews from BISSELL Homecare
BISSELL - Symphony Bagless 2-in-1 Upright Vacuum/Steam Mop - Gingersnap/Fablue-S
Average customer rating
4.2 out of 5
4.2
(1,264 Reviews)
Open Ratings Snapshot
Rating breakdown 1,264 reviews
5 Stars
826
4 Stars
178
3 Stars
71
2 Stars
70
1 Star
119
80%of customers recommend this product. 
(
514 out of 639
)
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Customer Reviews for BISSELL - Symphony Bagless 2-in-1 Upright Vacuum/Steam Mop - Gingersnap/Fablue-S
Customer Rating
5 out of 5
5
A good vacuum/mop combo
on December 22, 2015
Posted by: CALB
from Leander, TX
Verified Purchase:No
I received the Symphony a couple of days ago and just used it. I have to say I am impressed. So far it is currently doing what it said it would do. I have wood floors and tile floors so when reading what others went through I was skeptical as well to see what issues I would have. I am grateful to say so far I have had no issues. I tried both the disposable pads and the micro-pad and both worked very well for me. My only complaints are 1) if you don't use all of the water, you will have to tip it up in order to remove any unused water; and 2) could not find the label that shows the model/serial numbers anywhere on the machine.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5 out of 5
5
But I would buy again.
on November 2, 2017
Posted by: Cenith
from undisclosed
Verified Purchase:Yes
I love the vacuum choice and steam combo. My concern is the heat of the motor after the vacuum is used but I think it will be ok. I also would like to mention that my Bissell was left at my door with just a label. Thankfully no one took it.
Written by a customer while visiting BISSELL Homecare
Customer Rating
3 out of 5
3
Works well but why so LOUD???
on January 28, 2018
Posted by: Amy
from Texas
Verified Purchase:No
I can't be the only person who notices how freakin loud this machine is when in use. Each time I use it I worry about permanent hearing damage. Tonight I wore headphones simply to muffle and it was helpful. It's called Symphony. Lol. Classic. Otherwise, I'm happy to have it and like the results.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5 out of 5
5
I would buy again
on July 25, 2021
Posted by: Nine
from NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this for my daughter who has two toddlers and three dogs and she loves it! She uses it on her hard wood floors and they look beautiful.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
4 out of 5
4
Good Machine
on November 9, 2014
Posted by: Michelle
from California
Verified Purchase:No
I have used my Bissell steam mop for years and loved it, but it starting leaking steam out the side (which isn't good) so I decided to buy the Symphony. My first use I really didn't care for it. I discovered you cannot use the steam and vacuum at the same time. All I got was a mess with all the dog hair that is on the floor. So now I use the vacuum first then the steam and it is working out much better and is still saving me time. The vacuum is good for small stuff so sometimes I still have to use my regular vacuum first. I really like the Symphony steam mop because it doesn't get the floor as wet as my old steam mop and dries faster. Overall, good machine and very sturdy.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5 out of 5
5
This is a multifunction product that can be used many ways
on November 26, 2019
Posted by: Ayanna
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the dual function of this as a vacuum and mop
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
1 out of 5
1
What am I missing?
on June 7, 2016
Posted by: missclairol
from Mississauga, ONtario
Verified Purchase:No
I don't get all these reviews. I hardly get any water coming out on the pad. It and the floors feels virtually dry. It vacuums but not not was much. I keep holding the steam down. It actually hurts my hand. The water must be going somewhere because the level is going down. What am I doing wrong? Why is nothing very damp or clean?
Response from BISSELL HomecareBy bissellpwrbissellpwrApril 21, 2022
Well that's odd! Check to make sure the mop is set to it's highest steam setting and that the steam indicator light is on. If it's still not steaming correctly give us a call and we'll figure out why your mop's not working, 1-800-263-2535.
Written by a customer while visiting BISSELL Homecare
Customer Rating
4 out of 5
4
Great product
on June 26, 2020
Posted by: Samar
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the product and it cleans cery well , but the only thing that I wished for , if it could be cordless i would be the first person to buy it again
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
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