Customer reviews from sentrysafe.com
SentrySafe - Executive FIRE-SAFE - Black
Average customer rating
4.5
(83 Reviews)
Rating breakdown 83 reviews
5 Stars
56
4 Stars
19
3 Stars
5
2 Stars
2
1 Star
1
96%of customers recommend this product.
(
74 out of
77)
Customer Reviews for SentrySafe - Executive FIRE-SAFE - Black
Customer Rating
3
ONLY WATERPROOF IF BOLTED TO NON FLAMMABLE FLOOR
on March 3, 2019
Posted by: MCOOPER
from KANSAS CITY,MO
For the price point the safe seems to be of good quality. I got it without knowing that the only way it could be water proof is if it were bolted to a concrete floor. The only place I can put my safe is in the basement, and if there were a fire hope the basement filled with less than 12" of water. If this were to be bolted to wood you run the risk of the wood burning off of the anchors which would then allow water, heat and gases to penetrate the inside as the anchors would then be loose on the inside of the safe. The install instructions do not address this...
Response from sentrysafe.comBy Customer Service, March 8, 2019
We appreciate your feedback and apologize for not making the need to bolt down this safe to make it water resistant more obvious.
You are correct that the water protection does require bolting the safe down, however it can be bolted down to either wood or concrete surfaces.The example that you give concerning being bolted down to a wood surface is plausbile, however it doesn't invalidate the warranty.
To further address your concern we would suggest you use some fire resistant caulk to help maintain the integrity of the seal and keep the bolts in place. The caulk can be found at most hardware stores or larger home improvement outlets and is relatively inexpensive.
For more information regarding this product, or any others from Sentry Safe, please contact our Customer Support at 1-800-828-1438.
You are correct that the water protection does require bolting the safe down, however it can be bolted down to either wood or concrete surfaces.The example that you give concerning being bolted down to a wood surface is plausbile, however it doesn't invalidate the warranty.
To further address your concern we would suggest you use some fire resistant caulk to help maintain the integrity of the seal and keep the bolts in place. The caulk can be found at most hardware stores or larger home improvement outlets and is relatively inexpensive.
For more information regarding this product, or any others from Sentry Safe, please contact our Customer Support at 1-800-828-1438.
Written by a customer while visiting sentrysafe.com
Customer Rating
1
Door Handel became disengaged and not operable!!!
on December 18, 2018
Posted by: Laurie Corbett
from New Jersey
Last night I went to open my Sentry Safe and the door handle became disengaged and I could not open my safe!!!!
No, I would not recommend this to a friend.
Written by a customer while visiting sentrysafe.com
Posted by: The man
from New Jersey
Verified Purchase:Yes
I'm very happy of my decision of purchasing this safe. The owners instructions were easy to understand and the safe is easy to operate. It has the options to bolt it down. I'm very happy have this safe.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: Maddy
from Phoenix AZ
Verified Purchase:Yes
I like how nicely this safe fits in the wall and how much it is going to hold. It is a little larger than the one we replaced.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: AJHEL
from pa
Verified Purchase:Yes
Love the digital secure lock and it is nice and roomy for all our needs
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: Tim 701
from Bismarck. N D
Verified Purchase:Yes
Perfect size for documents and other papers. Only downfall is the battery operated combination. Had some difficulty putting it back in place. Rather have a dial . Do like the key entry
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: cherokee1246
from Pennsylvania
Verified Purchase:Yes
I love the size and the easy use of the combination lock
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: Ernie A
Verified Purchase:Yes
The best thing about this safe is it has a key to open it. The last safe I had the electronic keypad broke so I couldn't open it.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com