This safe is replacing a safe by a different manufacturer that was damaged in an attempted break in. It is similar in size and more secure. We have only had it installed for a few days, but it works well and is easy to program the access code. It also has a backup access code per the manufacturer and two keys. My only complaint is that the fire rating is 30 minutes instead of the 60 minutes of our previous safe. The price is reasonable.
We really like the safe. It is strong, secure and large enough to hold the documents we need to protect. The new/rubber like smell inside is a little too much but I hope that will fade with time. The door is very heavy which makes it harder for me to close. I have to put my whole body into it to close the door and then turn the handle to latch it but although that is a bit hard for me it shows the good strength and security that the safe has.
I find this safe very strong. However I am unable to open it as the lights are no longer coming on and I have no idea how to use the key
I would recommend this to a friend!
Response from sentrysafe.comBy Shannon S, Customer Service, June 24, 2019
We appreciate your feedback and apologize for your inconvenient experience with this product. We at SentrySafe strive to always produce high quality products. However, we recognize that problems may occasionally occur requiring further assistance. To further assist you, please contact our Customer Support at 1-800-828-1438. Thank you.
I was disappointed the my folders are too wide to fit. I should have looked more closely on the interior dimensions.
I would recommend this to a friend!
Response from sentrysafe.comBy Noel h, techsupport, May 20, 2019
We appreciate your feedback and apologize for your inconvenient experience with this product. We at SentrySafe strive to always produce high quality products. However, we recognize that problems may occasionally occur requiring further assistance. To further assist you, please contact our Customer Support at 1-800-828-1438. Thank you.