Customer reviews from sentrysafe.com
SentrySafe - Executive FIRE-SAFE - Black
Average customer rating
4.5
(83 Reviews)
Rating breakdown 83 reviews
5 Stars
56
4 Stars
19
3 Stars
5
2 Stars
2
1 Star
1
96%of customers recommend this product.
(
74 out of
77)
Customer Reviews for SentrySafe - Executive FIRE-SAFE - Black
Posted by: Ray1951
Gender:Male
Verified Purchase:Yes
While unloading the safe and getting it in place by myself took some creative thinking, I am pleased with the product. I purchased it approximately a month ago and while it is in place, I am still gradually transferring coin sets and paperwork as I decide which is more significant to have protected. I did not realize I had so much "Stuff" until I started pulling it from multiple other locations. Bottom line, great product with great features.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: Michael82
from Orlando, FL
Verified Purchase:Yes
I shopped around and this safe was by far the biggest and best value for the price.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: AJHEL
from pa
Verified Purchase:Yes
Love the digital secure lock and it is nice and roomy for all our needs
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: Jimmy J
from Big Ole Texas
Verified Purchase:Yes
Actually, I have 2 of this safe. One I bought a few years ago and the other recently. The size and function of the safes fits my needs and space and offers good protection for my environment. FWIW ... I supplement the safe's fire rating with fireproof bags and satchels for the most valuable documents and other small items. My only comment for improvement is to make the instructions for use a bit more clear ... for example the number of pass codes available and the use of codes for other entry.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: predogma
from FL
Verified Purchase:Yes
The safe was great for its size for home use. It is a bit expensive but for the features and size it seems equivalent to other manufacturer products.
It came with two adjustable felt covered shelves.
The skeleton keys are necessary if the battery operated keypad failed for any reason, which is great. But also a security risk if you happen to keep them any were near the safe where they could be found.
It came with two adjustable felt covered shelves.
The skeleton keys are necessary if the battery operated keypad failed for any reason, which is great. But also a security risk if you happen to keep them any were near the safe where they could be found.
The keypad is plastic device that takes AA batteries. Nice that there is factory key that can be used if you forget your custom key configuration. Again, keep that with the skeleton keys, not in location accessible near safe.
I still bought water/fireproof sleeves for our documents just in case as well as documents put on to shelf not close to base.
There are two holes on the back which do not seem to be blocked. For mounting I assume to back wall. Plus the two holes for bolting to floor. So just in case got sleeves as extra layer protection for the docs.
The thinness of the base where the bolt holes are of concern to me. Meaning, I could rock the safe a little as the thinness flexes a little after bolted down through the. But, if someone plans to try to take the safe it will cause them some effort. Enough to make noticeable noise if you are home. Also those holes even with the little rubber disks provided still is a possible water breach. Would be better to have a more pliable plug to use over the bolt heads.
There were reports of people using circular saws to gain access into the safe. But then again any safe is likely be accessible given heavy duty saw
The only complaints are the insufficient screws (plastic anchor) provided (we got more appropriate cement wedge anchor bolts). The other minor complaint is the interior openings at base for bolts, leaves holes in the fabric. It would have of been nicer had another fabric covered plate to lay over bottom been provided to cover them up.
So far its great. But time will tell.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: LLyons
from Tennessee
Verified Purchase:Yes
Keypad is very flimsy sometimes detaches when opening and closing. Hard to open and close some times.
Response from sentrysafe.comBy CS, January 5, 2023
We are sorry for the experience with your safe and thank you for your feedback. I will pass it along to our quality team. We would love the opportunity to make it better for you. If you could please call 1-800-828-1438 and we'll be happy to discuss some options.
Sentry Safe Customer Service
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
Posted by: Ernie A
Verified Purchase:Yes
The best thing about this safe is it has a key to open it. The last safe I had the electronic keypad broke so I couldn't open it.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Customer Rating
1
Door Handel became disengaged and not operable!!!
on December 18, 2018
Posted by: Laurie Corbett
from New Jersey
Last night I went to open my Sentry Safe and the door handle became disengaged and I could not open my safe!!!!
No, I would not recommend this to a friend.
Written by a customer while visiting sentrysafe.com