Customer reviews from sentrysafe.com
SentrySafe - Executive Fire-Safe
Average customer rating
4.3
(225 Reviews)
Rating breakdown 225 reviews
5 Stars
136
4 Stars
53
3 Stars
16
2 Stars
6
1 Star
14
87%of customers recommend this product.
(
181 out of
209)
Customer Reviews for SentrySafe - Executive Fire-Safe
Posted by: MrGreenJeans
from Alexandria
Verified Purchase:Yes
I like the size of the safe and the digital keypad. BUT, within 15 minutes the keypad broke and was impossible to re-insert. The safe is nearly useless.
No, I would not recommend this to a friend.
Response from sentrysafe.comBy CS, August 10, 2022
We are sorry for the experience with your safe and thank you for your feedback. I will pass it along to our quality team. We would love the opportunity to make it better for you. If you could please call 1-800-828-1438 and we'll be happy to discuss some options.
Sentry Safe Customer Service
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
Posted by: ESayers
from Va
Verified Purchase:Yes
Great size for my location room for my stuff to fit
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: Levster
Verified Purchase:Yes
Digital lock is not capable of handling more than one user code. WHY?!
The all-around gasket is not all that around.
Instead, it's like covering 30% less than anyone would imagine that the seal type of gasket would cover.
I was told that it's by design. What design?! Isn't this safe supposed to protect docs/goods/etc. on the inside from water/liquid damage?!
The all-around gasket is not all that around.
Instead, it's like covering 30% less than anyone would imagine that the seal type of gasket would cover.
I was told that it's by design. What design?! Isn't this safe supposed to protect docs/goods/etc. on the inside from water/liquid damage?!
No, I would not recommend this to a friend.
Response from sentrysafe.comBy CS, July 15, 2022
We are sorry for the experience with your safe and thank you for your feedback. I will pass it along to our quality team. If you would like to discuss this further please call 1-800-828-1438 and we'll be happy to assist you.
Sentry Safe Customer Service
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
Posted by: Costumer
from Ohio
Verified Purchase:Yes
As far as be secure I would have to say that I can’t get in, even with the factory code. Lights up green for a good code, but does not open. If it has a key it must be locked inside. Hopefully they will get back to me so I can use it as more than a paper weight.
No, I would not recommend this to a friend.
Response from sentrysafe.comBy CS, June 7, 2022
We are very sorry about the hold time you've experienced. We would like to opportunity to go over some possible trouble shooting tips with you. If you emailed us using the "contact us" form found at www.sentrysafe.com we will get back to you asap. Or you can give us a call directly at 1-800-828-1438.
Sentry Safe Customer Service
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
Posted by: LowriderSoCal
from Indio,CA
Verified Purchase:Yes
Great size for all our needs. We had the smaller version at our last house but not enough room. This is great, easy to use and easy to follow instructions. I especially
like the adjustable shelves and padded shelves/interior.
like the adjustable shelves and padded shelves/interior.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: Dee Ko
from Tucson, AZ
Verified Purchase:Yes
This safe is a perfect size for a small room yet large enough to accommodate your items.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: Carolyn Rainwater
from Alabama
Verified Purchase:Yes
I have followed instructions but still can’t make the digital lock operate
and am using a key.
I spent over 20 minutes yesterday on hold for customer service before
I gave up. Not a very good experience.
and am using a key.
I spent over 20 minutes yesterday on hold for customer service before
I gave up. Not a very good experience.
No, I would not recommend this to a friend.
Response from sentrysafe.comBy CS, May 10, 2022
We are sorry for your experience. We would like to opportunity to go over some possible trouble shooting tips with you. Please call 1800-828-1438.
Sentry Safe Customer Service
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
Customer Rating
5
Great saf fireproof, secure, adjust the right size
on April 19, 2022
Posted by: Glenn 6969696969
from North Las Vegas
Verified Purchase:Yes
Perfect size for our family really easy to use. would recommend
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com