Customer reviews from sentrysafe.com
SentrySafe - Executive Fire-Safe
Average customer rating
4.3
(225 Reviews)
Rating breakdown 225 reviews
5 Stars
136
4 Stars
53
3 Stars
16
2 Stars
6
1 Star
14
87%of customers recommend this product.
(
181 out of
209)
Customer Reviews for SentrySafe - Executive Fire-Safe
Posted by: MansizeIN
from IN
Verified Purchase:Yes
Exactly what I was looking for and setting up digital lock was a breeze.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: JL Rathbun
from Bartonville, Illinois
Verified Purchase:Yes
Roomy. Handle was stiff at first, but after using it a couple of times it loosened. I can store plenty of documents.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: NeverAgainBuyingSentry
from Oakland, CA
Verified Purchase:Yes
Very disappointed that the only way for this safe to meet its “waterproof” claim is to bolt it to the floor using the washers provided to cover the holes in the bottom. Even then, there are holes in the rear that are not covered, so water will still enter. The manual claims that the safe is sealed so well that it traps moisture inside, so you should never remove the desiccant pack and things that should not get wet from retained moisture should be sealed in ANOTHER container before being put in the safe. How is it that this thing can retain moisture when it has four open holes in the casing?
No, I would not recommend this to a friend.
Response from sentrysafe.comBy CS, February 24, 2025
Sorry for your experience. The safe is rated water resistant according to the specs up to 12 inches for 72 hours. The holes on this closer to 20-24 inches
You must also bolt the safe using the included rubberized washers in order for it to be water resistant. We recommend an additional layer of protection to help with moisture, along with airing out once a month. If you have additional questions please feel free to give us a call at 800-828-1438.
Sentry Safe Customer Service
You must also bolt the safe using the included rubberized washers in order for it to be water resistant. We recommend an additional layer of protection to help with moisture, along with airing out once a month. If you have additional questions please feel free to give us a call at 800-828-1438.
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
Posted by: Cynt
from Missouri
Verified Purchase:Yes
So far the safe appears to be just what I wanted. I am enjoying using it. It is very sturdy and well built. The shelves were easily adjustable. It opens easily. However the safe arrived in a make shift box and the safe have several deep scratches. It had a lot of white substance/gritty powder. The back of the shelves have multiple permanent black fingerprints and the felt lining is not completely glued to all services. I’m still struggling with the cheaply made keypad. I hope I don’t have issues with it later. Overall, the safe size is just what I wanted and I would recommend it.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: Edcab
Verified Purchase:Yes
Second safe purchase because the first one was not what we expected
Written by a customer while visiting sentrysafe.com
Posted by: Kishor kanti Basak
Verified Purchase:Yes
Hi good morning, this is kishor here , I have problem with lock handle. It's not working well , once try to open very hard to open, once close handle can come till 60 degree not 90 degree, I changed battaries , still same . Please ask your team to check for me. Thank you.
Response from sentrysafe.comBy CS, February 4, 2025
We are sorry for the experience with your safe and thank you for your feedback. I will pass it along to our quality team. We would love the opportunity to make it better for you. If you could please call 1-800-828-1438 and we will be happy to discuss some options.
Sentry Safe Customer Service
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
Posted by: Zbigniew
from Sarasota
Verified Purchase:Yes
Just ok. Easy to operate. Looks good. For me big enough.
Written by a customer while visiting sentrysafe.com
Posted by: S Thayer
from Kentucky
Verified Purchase:Yes
Pretty happy with safe. However, shelving inside could have been better secured.
Written by a customer while visiting sentrysafe.com