Customer reviews from sentrysafe.com
SentrySafe - Executive Fire-Safe
Average customer rating
4.3
(225 Reviews)
Rating breakdown 225 reviews
5 Stars
136
4 Stars
53
3 Stars
16
2 Stars
6
1 Star
14
87%of customers recommend this product.
(
181 out of
209)
Customer Reviews for SentrySafe - Executive Fire-Safe
Posted by: DLBoi
from Matthews, NC
Verified Purchase:Yes
The safe is fine but the workmanship of the material (carpet) inside is not fitted properly or glued down properly.
I would recommend this to a friend!
Response from sentrysafe.comBy CS, September 7, 2024
Thank you for your feedback. We are sorry for your experience with your safe. If you would like to provide more details, please call us at 1-800-828-1438
Sentry Safe Customer Service
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
Posted by: doodabug
Verified Purchase:Yes
THE BAD: originally scheduled a delivery date, but was cancelled. never told me about the next scheduled delivery date....they just showed up. fortunately, i was at the house. poor communication. also, the 'seal' on the right side of the inside of the door is a bit torn off. don't know if that will affect performance.
THE GOOD: seems strong & sturdy. love the key to open the safe incase the keypad/batteries fail. seems to be worth the money.
Written by a customer while visiting sentrysafe.com
Customer Rating
4
Great for records, small guns and personal items
on October 30, 2024
Posted by: NAV90
Verified Purchase:Yes
Perfect size, good technology and backup in case of battery failure.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: S Thayer
from Kentucky
Verified Purchase:Yes
Pretty happy with safe. However, shelving inside could have been better secured.
Written by a customer while visiting sentrysafe.com
Posted by: Kishor kanti Basak
Verified Purchase:Yes
Hi good morning, this is kishor here , I have problem with lock handle. It's not working well , once try to open very hard to open, once close handle can come till 60 degree not 90 degree, I changed battaries , still same . Please ask your team to check for me. Thank you.
Response from sentrysafe.comBy CS, February 4, 2025
We are sorry for the experience with your safe and thank you for your feedback. I will pass it along to our quality team. We would love the opportunity to make it better for you. If you could please call 1-800-828-1438 and we will be happy to discuss some options.
Sentry Safe Customer Service
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
Posted by: Edcab
Verified Purchase:Yes
Second safe purchase because the first one was not what we expected
Written by a customer while visiting sentrysafe.com
Posted by: Cynt
from Missouri
Verified Purchase:Yes
So far the safe appears to be just what I wanted. I am enjoying using it. It is very sturdy and well built. The shelves were easily adjustable. It opens easily. However the safe arrived in a make shift box and the safe have several deep scratches. It had a lot of white substance/gritty powder. The back of the shelves have multiple permanent black fingerprints and the felt lining is not completely glued to all services. I’m still struggling with the cheaply made keypad. I hope I don’t have issues with it later. Overall, the safe size is just what I wanted and I would recommend it.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: JL Rathbun
from Bartonville, Illinois
Verified Purchase:Yes
Roomy. Handle was stiff at first, but after using it a couple of times it loosened. I can store plenty of documents.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com