THE BAD: originally scheduled a delivery date, but was cancelled. never told me about the next scheduled delivery date....they just showed up. fortunately, i was at the house. poor communication. also, the 'seal' on the right side of the inside of the door is a bit torn off. don't know if that will affect performance.
THE GOOD: seems strong & sturdy. love the key to open the safe incase the keypad/batteries fail. seems to be worth the money.
The safe is fine but the workmanship of the material (carpet) inside is not fitted properly or glued down properly.
I would recommend this to a friend!
Response from sentrysafe.comBy CS, September 7, 2024
Thank you for your feedback. We are sorry for your experience with your safe. If you would like to provide more details, please call us at 1-800-828-1438
Seems to be stoutly built. Handle tight, lock system seems to be good. Had a combination safe, but my wife could never get it open. Only complaint I currently have is the holes to secure the safe to thecwall aren't 18 inches apart, the distance between studs.
I bought this for its size. I wish it was 1700 degrees for an hour but again I needed the size. It was very heavy so you will need a dolly and 2 people to move it. I had to insert the batteries twice to make the safe lock and unlock.
Garbage Doesn’t open without multiple tries. Handle gets loose and then falls off. Anybody just needs a skeleton key to break into these. Not hard at all. I’m surprised they even sell these. What a joke.
No, I would not recommend this to a friend.
Response from sentrysafe.comBy CS, June 28, 2024
We are sorry for the experience with your safe and thank you for your feedback. I will pass it along to our quality team. We would love the opportunity to make it better for you. If you could please call 1-800-828-1438 and we will be happy to discuss some options.
Easy order process, the safe is a solid well built fire/water resistant strong box. This safe also has 3 secure ways to make a second combination code. The original code will never change. It will be an excellent backup. I am very happy with this purchase.
Our improvement over a small (2cu ft) safe is incredible! Ease of operation over the traditional dial type is such an improvement. I'm considering ordering another.