Customer reviews from sentrysafe.com
SentrySafe - Executive Fire-Safe
Average customer rating
4.3
(221 Reviews)
Rating breakdown 221 reviews
5 Stars
132
4 Stars
53
3 Stars
16
2 Stars
6
1 Star
14
86%of customers recommend this product.
(
177 out of
205)
Customer Reviews for SentrySafe - Executive Fire-Safe
Posted by: DT2021
from SJC Calf.
Verified Purchase:Yes
although the safe is functional, we have had to wait 2 weeks to use it because of the offensive odor inside which the company says is due to the fabric glue used in manufacture. Also it had a chip in the paint finish and upon opening the front to insert the batteries there were 3 broken plastic pieces inside obviosly due to rough handling during manufacture. If it were not for the immense inconvenience, I would either demand a refund or replacement.
No, I would not recommend this to a friend.
Response from sentrysafe.comBy CS, October 15, 2021
We are sorry for the experience with your safe and thank you for your feedback. I will pass it along to our quality team. We would love the opportunity to make it better for you. If you could please call 1-800-828-1438 and we'll be happy to discuss some options.
Sentry Safe Customer Service
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
Posted by: Kim in Kansas
from Lawrence, KS
Verified Purchase:Yes
My love this safe because it is so easy to use and set up. I have had a dial safe before that I could never remember how to use it.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: Jeff W
from Rhode Island
Verified Purchase:Yes
Very good size safe. Easy to anchor down. Easy to operate. My only issue is the broken clip for shelf rail and another missing clip.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: S Jones
from Atlanta GA
Verified Purchase:Yes
It is the perfect size for my needs which include multiple legal documents and family heirlooms.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: JUDY 41
from PA
Verified Purchase:Yes
Fits my needs and is a good size for my space to store valuables
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: Davidn
from Washington State
Verified Purchase:Yes
I like it, But when open it Hartley to open seem to me the motor
slowly to open its self' unless i need to hold handle, when i hearing click then turn the handle to open the door.
slowly to open its self' unless i need to hold handle, when i hearing click then turn the handle to open the door.
No, I would not recommend this to a friend.
Response from sentrysafe.comBy CS, November 21, 2021
We are sorry for the experience with your safe and thank you for your feedback. I will pass it along to our quality team. We would love the opportunity to make it better for you. If you could please call 1-800-828-1438 and we'll be happy to discuss some options.
Sentry Safe Customer Service
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
Posted by: SKULLY
Verified Purchase:Yes
Love this safe, it is the perfect size, i was unsure about the pin pad but i like it allot
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: Groovy
from Cleveland
Verified Purchase:Yes
I feel secure now I didn't before I do now.
It is what I needed and now that I got one I feel better!!!
It is what I needed and now that I got one I feel better!!!
Written by a customer while visiting sentrysafe.com