Customer reviews from keurig.com
Keurig - K250 Brewer - Purple
Average customer rating
3.7
(851 Reviews)
Rating breakdown 851 reviews
5 Stars
368
4 Stars
223
3 Stars
52
2 Stars
62
1 Star
146
71%of customers recommend this product.
(
597 out of
838)
Customer Reviews for Keurig - K250 Brewer - Purple
Customer Rating
1
Does not work.....punches hole in the mesh filter
on March 27, 2016
Posted by: Don
from Ohio
Verified Purchase:No
This machine punches a hole in the mesh filter inside the Kcup and allows all the coffee ground to end up in your cup of coffee. DO NOT BUY THE K200 2.0 version.
Cons: Punches Hole In The Mesh
No, I would not recommend this to a friend.
Response from keurig.comBy May 20, 2016
Oh no! This is not what we like to hear. We can certainly understand your frustration and would be happy to help resolve your issue. At your soonest convenience, please contact our consumer care team. We are available seven days a week from 7:00 am to Midnight, Est. and can be reached at 866-901-2739. We look forward to your call!
Written by a customer while visiting keurig.com
Customer Rating
1
Not Good!
on March 9, 2016
Posted by: Jo
from Maryville, TN
Verified Purchase:No
I currently have a Keurig. I bought this model because of the color.....had to return it. It is very noisy! Keurig you dropped the ball on this one. It also seems to be more cheaply made than your other models.
No, I would not recommend this to a friend.
Response from keurig.comBy May 20, 2016
Oh no! This is not what we like to hear. We can certainly understand your frustration and would be happy to help resolve your issue. At your soonest convenience, please contact our consumer care team. We are available seven days a week from 7:00 am to Midnight, Est. and can be reached at 866-901-2739. We look forward to your call!
Written by a customer while visiting keurig.com
Customer Rating
2
RECOGNIZE THE PODS!!!
on March 15, 2016
Posted by: Mas
from Bronx, NY
Verified Purchase:No
When it recognizes the pods, brews good tea/coffee... problem is IF. Does not recognize the carafe I bought even though it's made by Keurig and does not recognize most of the pods, even though they worked fine in my original Keurig brewer. So, unless you have tea bags for hot water which this dispenses well, save your money!
Pros: When It Works It's Fine
Cons: WASTE of MONEY
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
new user"I would buy this product again and again"
on March 26, 2016
Posted by: upandawaykp
from TEMPE,AZ
I am using it daily thanks to the extra Kcups included with my purchase. Can't wait to go shopping for more.
Pros: All Instructions First, Works Perfectly So Read, Every Kcup Tried Was Good
Cons: Serial Is Hard To Find, And I Had To Call Service
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Poor Performance
on July 8, 2016
Posted by: SuttonK
from Ohio, United States
Gender:Female
I am on my second K 2.0 Brewer and both have had issues with over-pressured pods, which causes an extremely large mess before I leave for work pretty consistently. I dread making my coffee every morning, wondering if it will explode today. I had the same issue with the first, which Keurig graciously replaced, but the same issues continue with the new one. I think that there is a product flaw with this particular model.
I do however, have the Classic Mini Keurig for at work and LOVE it. I have never had an issue with it.
No, I would not recommend this to a friend.
Response from keurig.comBy Consumer Care, July 11, 2016
Hello and thank you for your recent review on Keurig.com. The behavior you are describing certainly doesn't sound normal and we would love to help resolve this issue for you. At your convenience, please contact our consumer care department at 866-901-2739 to speak with a representative. We look forward to helping you!
Written by a customer while visiting keurig.com
Posted by: Herb and Kathy
from Tampa, FL, United States
Gender:Female
Verified Purchase:Yes
I bought a new coffee maker in May. Unfortunately, we had to plunge it multiple times a week. It took one call to them to have a replacement in the mail, as promised. I am impressed they stand behind their product and did what they say they will do.
Thank you, Keurig.. for being an excellent and honorable company.
Thank you, Keurig.. for being an excellent and honorable company.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: trentsnanna
from Summerdale, Alabama
Gender:Female
Verified Purchase:Yes
I just want to say , "Thank You Keurig" .
Waking up in the morning time, with a hot cup of Hazelnut Cappuccino , is such a blessing.
I love my Keurig 250 machine. It is such a great time of season too , since Keurig has any flavor that I can think of. Wonderful scent of Autumn in the house , as I brew a cup of pumpkin spice. Mmmmmmm.
Happy Holidays Keurig !
Waking up in the morning time, with a hot cup of Hazelnut Cappuccino , is such a blessing.
I love my Keurig 250 machine. It is such a great time of season too , since Keurig has any flavor that I can think of. Wonderful scent of Autumn in the house , as I brew a cup of pumpkin spice. Mmmmmmm.
Happy Holidays Keurig !
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Stops working after 1 year
on January 24, 2017
Posted by: Disappointed cup user
I bought the k250 about 18 months ago and it stopped brewing. Very disappointed with this product.
No, I would not recommend this to a friend.
Response from keurig.comBy Consumer Care, January 26, 2017
Thank you for your review and feedback. We’re sorry to learn that your machine is not functioning properly and would be more than happy to assist you. At your soonest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to Midnight, Est. We look forward to speaking with you!
Written by a customer while visiting keurig.com