Customer reviews from keurig.com
Keurig - K250 Brewer - Purple
Average customer rating
3.7
(851 Reviews)
Rating breakdown 851 reviews
5 Stars
368
4 Stars
223
3 Stars
52
2 Stars
62
1 Star
146
71%of customers recommend this product.
(
597 out of
838)
Customer Reviews for Keurig - K250 Brewer - Purple
Customer Rating
4
no info on how to turn the machine off.
on December 18, 2015
Posted by: bonnie
from san diego
Verified Purchase:No
this is quieter than my 4 year old Keurig. was a gift to my 96 year old mother she loves it. we just can not find a way to turn the machine off. that is bothersome.
Pros: Great Design
Cons: No Way To Turn Off
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Like the machine but I'm upset
on December 24, 2015
Posted by: Anonymous
from Pa
Verified Purchase:No
This worked great but now I'm stuck with all this coffee I can't use. Machine won't take all the kcups I have all because kurig wants to be greedy.
Pros: Hot And Ready When I Want, Love it
Cons: Now Have Pods I Can't Use, Didn't Come With Caraf
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
2
Disappointed
on January 4, 2016
Posted by: rchl4dm
from Baton Rouge, LA
Verified Purchase:No
I purchased this for my boyfriend for christmas. I've used my mom's keurig (another older model) and loved it. She used her own coffee rather than the pods and it always tasted perfect. I purchased the my kcup and carafe to go along with the brewer. Unfortunately no matter what I've tried I can't manage to get a strong cup of coffee out of the my kcup. I can't speak for the regular pods as we haven't used these and never intended to. Is there a trick I don't know about? I've searched the internet and discovered many other people have had the same issue. It's a real bummer and I guess I'm just going to have to give in and buy regular pods. Its a shame. I really want to have the freedom to use whatever coffee I want. My sister got us some specialty coffee from a roaster in dallas and I can't even get a proper brew from it. It literally looks like tea no matter what I do. I've adjusted the grind and made sure not to over pack the filter. Nothing works. Just be warned if you were thinking of using this for your own coffee. You will be very disappointed.
Pros: Got It At A Great Price, Love The Design And Color, Love The Size
Cons: Can't Get Strong Cup
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
"Some girls just wanna have fun, I just wanna have Coffee!"
on January 22, 2016
Posted by: MommasALittleCoffeedUp
from Lawrenceburg, Tn
Verified Purchase:No
So, I love coffee, maybe a little to much. I have wanted a Keurig for some time now and Have finally got my hands on one! Yayyy me! (It was my birthday, umm, my 25th one. That will be my only lie in this review, promise!) My son has decided to send me to coffee rehab. I have had a Mr.Coffee KCup brewer for a while and it has worked beautifully and makes a great cup of coffee, but what can I say, Its like driving a nice car but you dream of a cadillac. Anyway, I purchased the "Strawberry" colored Keurig 2.0 200 today. It was a hard choice between it and the blue, both are beautiful. So, out with Mr.Coffee and in with Mrs.Keurig :) I have made around 4 cups of coffee today and have been impressed so far. Hopefully I will not be let down. For me this was a pricey purchase. (I'm not poor, but I'm not rolling around in the dough either) I have to budget what I do, but I feel this product so far is worth what I have invested. Fingers crossed that I can come back to this site in a year and still rave about this Gorgeous Machine that has taken over my life. Thanks Keurig! :)
Pros: Yummy, Quick, Variety, Ease, Sleek, Stylish
Cons: A Little Pricey
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
horrible!
on January 26, 2016
Posted by: aurora
from burlington, wi
Verified Purchase:No
I got the keurig 2.0 k200 for Christmas since my older keurig wouldnt work anymore and I've hated this keurig since day 1! My coffee has all the coffee grounds in my cup every time! I called keurig for help and was told that it was the k-kups I was using (keurig brewed ones). So they gave me a code for 2 boxes of k- kups and I thought i would give it a try. I still end up with a whole cup of coffee with all the grounds in it. I've tried cleaning the machine with vinegar, using the silicone bulb to clean the needle and nothing has helped! No one wants to help fix the problem just blame it on other things. It seems these coffee makers are built for quantity NOT QUALITY anymore, very disappointed!!
No, I would not recommend this to a friend.
Response from keurig.comBy May 20, 2016
Thank you so much for taking the time to review your brewer. We’re sorry to learn about your experience and would like to offer our assistance. Please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to Midnight, Est. We look forward to your call.
Written by a customer while visiting keurig.com
Posted by: Illtempered in Illinois
from Champaign, IL
Verified Purchase:Yes
I use this replacement product for home use daily. Used for tea and coffee. I loved the 1st one I bought, it lasted 15 months. the new one had problems within the 1st month...the replacement I was sent has had problems with plugging since day one. I believe it was refurbished and not brand new. It also has a weak spring that doesn't hold the lid up so I can put the k-cup in....disappointed and disillusioned after such a good experience with my 1st product in 2014....
Pros: Great cup of coffee, Convenient, Compact, Attractive
Cons: Not New Replacement, Wasted K-cups, Frequent Plug Ups
No, I would not recommend this to a friend.
Response from keurig.comBy May 20, 2016
Oh no! This is not what we like to hear. We can certainly understand your frustration and would be happy to help resolve your issue. At your soonest convenience, please contact our consumer care team. We are available seven days a week from 7:00 am to Midnight, Est. and can be reached at 866-901-2739. We look forward to your call!
Written by a customer while visiting keurig.com
Customer Rating
1
Keurig 2.0
on March 2, 2016
Posted by: Tiki
from Charleston, WV
Verified Purchase:No
I bought the 2.0 in Jan 2016 and it only worked 1 month without problems. Since then I have gone through all of the processes that are suggested in the manual and on the website, three times. I will not work for 2-3 days and then just start working again. I have used a Keurig brewer for several years, at home and work, but wish I had not bought the 2.0.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Robert the raver
from Colorado
Verified Purchase:Yes
Am upset that Pacific Chai cups will not work in this model. Our old Kuerig gave up the ghost and now this unit just does not cut the mustard. Sorry I bought it.
Cons: Won't Brew Favorite Chai
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com