Customer reviews from keurig.com
Keurig - K250 Brewer - Purple
Average customer rating
3.7
(851 Reviews)
Rating breakdown 851 reviews
5 Stars
368
4 Stars
223
3 Stars
52
2 Stars
62
1 Star
146
71%of customers recommend this product.
(
597 out of
838)
Customer Reviews for Keurig - K250 Brewer - Purple
Customer Rating
1
Very Disappointed
on October 5, 2015
Posted by: Sad Coffee drinker
from Montgomery, AL
Verified Purchase:No
This is our second Keurig purchase. We loved our first Keurig and after it quit working we purchased the Keurig 2.0 without hesitation. Unfortunately, it has been a huge disappointment. The coffee is not very hot and there have been coffee grounds in every cup. Needless to say, we will be returning this brewer. Hopefully, we can find some other replacement. I wish it worked as well as our first brewer, it was fantastic.
Cons: Coffee not hot, Coffee grounds in coffee
No, I would not recommend this to a friend.
Response from keurig.comBy May 20, 2016
Thank you for your review. We are truly sorry to hear of your experience and would like to make this right. Please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to Midnight, Est. We look forward to your call!
Written by a customer while visiting keurig.com
Customer Rating
1
Save Your Money
on October 16, 2015
Posted by: Janet C
from Milton, WI
Verified Purchase:No
The machine will make a cup of coffee occasionally - the rest of the time the machine tells you brew interrupted and you spend the next hour trying to clean the thing out. I have wasted way too many k-cups trying to get a cup of coffee. This Brewer is junk. I have owned other Keurig Brewers and was always a happy customer. I am no longer happy.
Pros: Nothing
Cons: Clogs Up All The Time
No, I would not recommend this to a friend.
Response from keurig.comBy May 20, 2016
Hello and thank you for your review. We're sorry to hear you're disappointed with your new 2.0 brewer. We would love to help and improve your experience. At your soonest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to Midnight, Est. We look forward to your call.
Written by a customer while visiting keurig.com
Customer Rating
1
Piece of Trash. Don't waste your money.
on October 17, 2015
Posted by: Robert
from Oswego, NY
Verified Purchase:No
Shoddy product. This is the second unit that has failed after a few months. Thank goodness for warranties. I can't believe Keurig has put its name on such a terrible product. They should be ashamed. Do not buy this coffee maker. You will be sorry after a few months.
No, I would not recommend this to a friend.
Response from keurig.comBy May 20, 2016
Thank you for your review. We are truly sorry to hear of your experience with this brewer and would like to make this right. Please contact our consumer care team at 1-866-901-2739. Our representatives are available seven days a week from 7:00 am to Midnight, Est. We look forward to your call!
Written by a customer while visiting keurig.com
Customer Rating
1
weak brew, not happy with this product.
on October 21, 2015
Posted by: Scott 2
from Denver, CO
I want my old Keurig back. It's obvious this is Keurig's silly attempt to keep us from using our own grind of coffee and to force us to spend almost $1/pod for others. I have had 4 previous Keurig makers and cannot recommend this one to anyone. Back to my French press--more fun anyway.
Cons: Weak Brew, Can't Use All Pods
No, I would not recommend this to a friend.
Response from keurig.comBy May 20, 2016
Thank you for your review and feedback. We’ve heard consumers’ requests and recently launched a My K-Cup® reusable filter designed specifically for the Keurig 2.0 technology. It is available on Keurig.com. We hope this information is helpful.
Written by a customer while visiting keurig.com
Customer Rating
1
Returning our 3rd Machine!
on October 24, 2015
Posted by: Mrs T.
from Mound, MN
Verified Purchase:No
We have had 3 of these machines in our house. We have never gotten a decent cup of coffee out of any of them. The third machine never even brewed the first cup without stopping and saying the needle was clogged. Grounds all over our counter again. Wasted K-Cups and time. Keurig is now replacing with the 350. This better work or we will never have a Keurig in our house again. We resisted buying a Keurig as there was only one coffee drinker in our house. If the different model isn't any better. There will never be another Keurig in our house.
Cons: Doesn't Brew Coffee, Without Grounds
No, I would not recommend this to a friend.
Response from keurig.comBy May 20, 2016
Hello and thank you for your review. We're sorry to hear you're disappointed with your new 2.0 brewer. We would love to help and improve your experience. At your soonest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to Midnight, Est. We look forward to your call.
Written by a customer while visiting keurig.com
Customer Rating
1
K200 can't brew one cup of coffe
on December 6, 2015
Posted by: Big Daddy
from Bakersfield, Ca
Verified Purchase:No
I purchased the K200 to replace a true single cup Keurig. It worked great for a bout 5 months. Now I have to babysit it just to get one cup of coffee. It only gives you about 2 oz, of less each time. It takes about 4 to five times to get one cup, I tried just the hot water function and it seems to work fine. I tried cleaning it and it made only full cup and then went back to its old ways. I use it at work. We have an older Keurig at home that has worked great. My frustration level is on the rise and I almost feel like tossing the thing in the trash.
Pros: Size
Cons: Can't Brew One Cup, Have To Babysit It
No, I would not recommend this to a friend.
Response from keurig.comBy May 20, 2016
Oh no! We're sorry to hear you are having problems with your brewer and want to help. Please call our Customer Service team at 866-901-2739. We will be more than happy to resolve your issue. We look forward to hearing from you.
Written by a customer while visiting keurig.com
Customer Rating
2
not happy
on December 14, 2015
Posted by: Anonymous
from NYC, NY
Verified Purchase:No
I make 4 cups of coffee every morning and I'm disappointed that I can't brew a carafe of my own coffee.
Pros: Brews A Stronger Cup
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Stopped Working
on December 13, 2015
Posted by: Allison
from Sterling, Va
Verified Purchase:No
We bought this Keurig for a Special Education class to use in their coffee cart business at the middle school. We bought the Keurig in September and now it no longer works. It will slowly drip out the coffee and then it will stop. I have one of the older models and have had it for years, with no problems.
No, I would not recommend this to a friend.
Response from keurig.comBy May 20, 2016
Oh no! We're sorry to hear you are having problems with your brewer and want to help. Please call our Customer Service team at 866-901-2739. We will be more than happy to resolve your issue. We look forward to hearing from you.
Written by a customer while visiting keurig.com