Customer reviews from keurig.com
Keurig - K250 Brewer - Purple
Average customer rating
3.7
(851 Reviews)
Rating breakdown 851 reviews
5 Stars
368
4 Stars
223
3 Stars
52
2 Stars
62
1 Star
146
71%of customers recommend this product.
(
597 out of
838)
Customer Reviews for Keurig - K250 Brewer - Purple
Customer Rating
3
Just OK
on February 4, 2016
Posted by: Nana
from Philadelphia
Verified Purchase:No
This one was a gift. I loved my old Keurig. I definitely would not have chosen this model. You cannot program it. So, every morning you have to turn it on to have the water heated. Looks good. Small footprint on the counter. Great colors.
Pros: Small Size, Lots Of Colors
Cons: Cannot Program, Small Water Container
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Junk is the only thing that comes to mind
on April 8, 2016
Posted by: Anonymous
from St. joseph MN
Verified Purchase:No
Got this as a gift had nothing but problems. Brew is under pressure then blows up the k cup grounds and coffee running all over.Called and they gave me a new on and the third cup did the same thing. I guess going to the gas station is the best way to get a cup of coffee. My suggestion DO NOT BUY THIS ONE!!!! Wish some one would have told my father in law.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: TCLARK
from GALLOWAY,OH 43119
Verified Purchase:Yes
I HAVE HAD 3 BREWERS AND EACH LIFT A CUP FULL OF GROUNDS.I RETURNED THE FIRST ONE TO THE STORE AND HAD IT REPLACED,THE SECOND ONE DID THE SAME THING.I CALLED THE COMPANY AND THEY SENT ME ANOTHER ME ANOTHER ONE,IT DID THE SAME THING .IWAS ASSURED THE PODS WOULD BE OK TO USE.ON THE BOX IT SAID COULD BE USED IN ANY KEURIG BREWER.I HAVE CALLED 3 TIMES WITH NO POSITIVE RESULTS.IT IS GETTING VERY OLD NOT TO ABLE TO GET RESOLVED. TERRY CLARK
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Won't accept regular K-cups! Totally disappointed
on August 3, 2018
Posted by: KimW10
from San Antonio, TX, USA
Gender:Female
The K250 Keurig 2.0 that I purchased for my sister will NOT take regular K-cups. We get an error when trying to use it. I even exchanged it at the store and the new one gets an error, too. I am totally disappointed...
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, August 6, 2018
Hello and thank you for your review. We're sorry to hear you're disappointed in your purchase of your sister's K250 coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our consumer care team at 866-901-2739 and reference SR 91-4917073527. Our representatives are available seven days a week from 7:00 am to 10 pm, Est. We look forward to your call.
Written by a customer while visiting keurig.com
Customer Rating
4
Highlight Of My Morning!
on May 6, 2015
Posted by: Mrs Masseo, the coffee addict
from Ft Stewart, GA
Verified Purchase:No
I LOVE my Keurig 2.0! I drink coffee EVERY morning, and having the choice to brew one cup, or a whole pot is so convenient. On mornings that my husband doesn't want coffee-and I don't know how he survives the day-I can make just one for myself. And I love that I can make a 10oz mug, some single serve machines only make a 6oz cup! But mornings when both of us want coffee, I can make a whole carafe, which is very nice. The only thing I would change, is having the 10oz option for dispensing hot water for times when I want a cup of tea. But other than that, I absolutely love it!
Pros: Multiple Settings, Fast, Easy to use
Cons: Takes Up A Lot Of Space
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
The concept is good but......
on June 3, 2015
Posted by: Maria
from Knoxville
Verified Purchase:No
the machine forces you to use Keurig products only. You cannot use any other k-cups. It also does not pour full cups. We may have just gotten a lemon, but was very disappointed with being forced to use only Keurig products.
No, I would not recommend this to a friend.
Response from keurig.comBy May 20, 2016
If you feel your brewer is not functioning properly, please call us at 866-208-9991 We look forward to hearing from you!
Written by a customer while visiting keurig.com
Posted by: Anonymous
from Alamogordo NM
Verified Purchase:Yes
Sometimes the reheating stays on for almost an hour. It does several other malfunctions all the time. I'm sorry we bought it.
Pros: Accommodates All Cup Sizes
Cons: Complicated, HARD TO CLEAN
No, I would not recommend this to a friend.
Response from keurig.comBy May 20, 2016
We're sorry to hear you are having problems with your brewer and want to help. Please call our Customer Service team at 866-901-2739. We will be more than happy to resolve your brewer issue. We look forward to hearing from you.
Written by a customer while visiting keurig.com
Customer Rating
4
Love This Brewer!
on September 17, 2015
Posted by: Anonymous
from Wisconsin
Verified Purchase:No
I love my new Keurig! I've owned a Keurig since they came out and I had used mine for a few years and decided it was time for a new one. I purchased this one and so far have had no issues, except that you can't turn off the LCD screen. It doesn't even dim which bothers me. However, other than that it's super easy to make coffee, and it comes out tasting great every time!
Pros: Quick, Great coffee, Easy to use
Cons: Can't Turn Off Touchscree
I would recommend this to a friend!
Written by a customer while visiting keurig.com