Customer reviews from keurig.com
Keurig - K250 Brewer - Purple
Average customer rating
3.7
(851 Reviews)
Rating breakdown 851 reviews
5 Stars
368
4 Stars
223
3 Stars
52
2 Stars
62
1 Star
146
71%of customers recommend this product.
(
597 out of
838)
Customer Reviews for Keurig - K250 Brewer - Purple
Customer Rating
5
great coffee maker
on December 29, 2015
Posted by: yorpoyntis
from neworleans
Verified Purchase:No
awesome machine
Pros: Hack Is For Old Cups, Very hot coffee, Look Up Hack On You Tube, Hack Available For K Cups
Cons: No Auto Off, No Timer
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Doesn't work!
on September 28, 2016
Posted by: Linda43
from NC
Gender:Female
I bought this one to replace another, more expensive brewer, that just quit working after a couple years with very little use. Received this product and right out of the box, it doesn't work either. So aggravated with myself for again doing business with Keurig but I simply like the concept, when it works. They are sending me a replacement, fingers crossed!!
No, I would not recommend this to a friend.
Response from keurig.comBy Consumer Care, September 30, 2016
Thank you so much for taking the time to review your brewer. We’re sorry to learn about your experience and would like to offer our assistance. Please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to Midnight, Est. We look forward to your call.
Written by a customer while visiting keurig.com
Customer Rating
3
Coffee and teas taste good but machine is average
on January 23, 2017
Posted by: starrm0611
from New York, NY
Gender:Female
The Machine breaks very easily when not cleaned properly. Te machine is difficult to clean even with instructions. The pods can get very expensive. This is my third replacement and the last.
No, I would not recommend this to a friend.
Response from keurig.comBy Consumer Care, January 23, 2017
Hello and thank you for your review and feedback. The behavior you are describing certainly doesn't sound normal. We would love to help resolve this issue for you. At your convenience, please contact our consumer care department at 866-901-2739 to speak with a representative. We look forward to helping you!
Written by a customer while visiting keurig.com
Customer Rating
3
Coffee Grounds
on April 12, 2017
Posted by: kellimiller
from ellis, ks
Gender:Female
I was nervous to buy this from reading mixed reviews. I have had several Keurigs in the pass but have been recently using a Hamilton Beach that takes kcups. Since it quit working, I decided to go back to Keurig. I love the simplicity of adding water, pushing a button, and finish getting ready for work. Well, I have used this a handful of times now and each time there has been coffee grounds everywhere in my drink. (using a Keurig brand kcup) This is quite irritating. Need a solution or this is going back. I would love nothing more than this to work as it should.
No, I would not recommend this to a friend.
Response from keurig.comBy Consumer Care, April 13, 2017
Thank you for your review and feedback. We’re sorry to hear your brewer is not functioning properly and would be more than happy to assist you. At your soonest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to Midnight, Est. We look forward to speaking with you!
Written by a customer while visiting keurig.com
Customer Rating
2
DISSAPOINTED
on December 20, 2017
Posted by: Kelly1963
from Vermont
I liked the look of this Keurig but I also like the idea of saving the environment so with my other Keurig machines we would use the refillable K Kups so we did not have any plastic to throw away. We also used K Kups, kind of switched back and forth. This machine however does not accept them nor does it accept some other brand k kups. I now have this new Keurig that I do not like and will have for a while...
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Brand New. Won't brew more than 8oz.
on January 29, 2019
Posted by: TerriPA
from PA
Gender:Female
We just got our K250 yesterday. I bought it to replace our 6 year old Keurig that works beautifully but we can't get decaf Vue pods any longer.
I was happy to see that there were multiple large sizes of beverage this one would make. To my disappointment, it would not brew a cup size larger than 8 ounces. The reservoir was full and Nothing was blocking the pin.
This is not a good product right out of the box.
I was happy to see that there were multiple large sizes of beverage this one would make. To my disappointment, it would not brew a cup size larger than 8 ounces. The reservoir was full and Nothing was blocking the pin.
This is not a good product right out of the box.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 31, 2019
Thank you for your review. We are sorry to hear that you're disappointed in your purchase. That’s certainly not the experience we want you to have. The behavior that you’ve described in your review is certainly not typical of the coffee maker. We would love to find a resolution that suits your needs. Please call our Customer Service team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm eastern standard time to assist you. We look forward to your call.
Written by a customer while visiting keurig.com
Customer Rating
4
An amazing machine!
on April 9, 2015
Posted by: Cassie
from Tucson, AZ
I use my Keurig® 2.0 K250 Brewing System at home for personal use and entertaining friends and fammily. I love the stylish look and design, the resevoir, the fast brewing time, and the availability of really customizing your coffee/beverage! The touch screen is great. And there seeems to be a wide variety of pods available for use with the Keurig® 2.0 K250 Brewing System. I have already ordered the caraffee and three kinds of pods to use with it. The only concern I have is that its inability to brew other pods (aka non-Keurig) will limit the consumer and reduce the desire to purchase something that only uses its brand. (Think VCR vs BetaMax, and Tassimo.) I would like to have a caraffe that holds more, but for such a quick brew system I am satisfied. Other than that, I am in love with this machine!
Pros: Durable, Easy to use, Fast, Stylish, Accommodates All Cup Sizes, Multiple Settings
Cons: Pricey / Poor Value
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Really recommend this system!
on April 10, 2015
Posted by: Emby
from Watertown, NY
We have loved having a Keurig in our house! My husband can quickly and easily brew his usual 10 oz. of dark roast coffee before heading off to work early in the morning, and I can brew a smaller amount later. No more big coffee pots half-full of unused coffee, and we can easily choose different flavors. This Keurig is extremely easy to use, and brewing time is very fast! I have also used the Keurig to brew cups of wellness teas, and hot cocoa. We honestly have no complaints about this product so far!
Pros: Easy to use, Fast, Accommodates All Cup Sizes, Multiple Settings, Durable, Stylish
I would recommend this to a friend!
Written by a customer while visiting keurig.com