Customer reviews from keurig.com
Keurig - K250 Brewer - Purple
Average customer rating
3.7
(851 Reviews)
Rating breakdown 851 reviews
5 Stars
368
4 Stars
223
3 Stars
52
2 Stars
62
1 Star
146
71%of customers recommend this product.
(
597 out of
838)
Customer Reviews for Keurig - K250 Brewer - Purple
Customer Rating
1
a wolf in sheep's clothing
on December 1, 2016
Posted by: Momcat49
from Gloucester, MA, United States
Gender:Female
LOVED the color, and got a great deal. Got it set up, and discovered that it will NOT use any off-brand K-cups, only Keurig-approved/branded ones. In addition, there is no way to use the adapters for bag coffee. It is also a bit unstable - it rocks back when you lift up the handle. I am extremely disappointed in this product, and will be returning it for a refund as soon as possible.
No, I would not recommend this to a friend.
Response from keurig.comBy Consumer Care, December 1, 2016
Hi and thank you for your review. We're sorry to hear you're disappointed with your new K250 brewer. We would love to help and improve your experience. At your soonest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to Midnight, Est. We look forward to your call.
Written by a customer while visiting keurig.com
Customer Rating
5
Best Keurig I have owned
on September 20, 2017
Posted by: Nightengale223
Gender:Female
I have used Keurig coffee makers since 2000 when they were built well...
I bought this K250 well over a year ago.
It is a fantastic product, a true space saver and such a nice color. It is so easy to keep clean and it looks so nice.
I bought this K250 well over a year ago.
It is a fantastic product, a true space saver and such a nice color. It is so easy to keep clean and it looks so nice.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
love it!
on April 15, 2017
Posted by: jemsong
from central california
Gender:Female
just bought a violet K.02 so much fun! very happy with my Keurig. maintenance is easy, doughnut house pods are my favorite, dark chocolate. Had a problem with chocolate, solved it by using just the hot water, cut the pod open and pour into the hot water. Don't waste coffee and no messy coffee grounds. BTW gave the black coffee maker to my grand daughter.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: not a digital fan
from ct
Verified Purchase:Yes
many times a day. First time it gives me a stupid message "OOOPS" it is going in the trash.
Cons: Loved My Old Keurig Not
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
no lead
on March 3, 2016
Posted by: robospa
from crescent city, ca.
Verified Purchase:No
Being worried about the threat of lead in the machine, I had the water that flowed through the Keurig tested at National Testing Labs. The results found no lead in the water samples that I sent. Now I can use the machine with no worries about it!
Pros: Selection Of Drinks
Cons: Slight Burn Smell
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Worst coffee maker I've owned
on March 27, 2018
Posted by: angiehuff21
from Lincolnton, NC
Gender:Female
I bought this coffee maker on Black Friday a few years ago. I use it rarely as it was purchased for my office. When my Keurig at home broke (I'd had it for years) I took the K250 home. It is terrible. It has never worked properly and I am FULLY dissatisfied. Although I have loved every other Keurig coffee maker I have owned, because of the money wasted on this particular purchase, I will not purchase another Keurig product.
No, I would not recommend this to a friend.
Response from keurig.comBy Consumer Care, April 10, 2018
Thank you so much for taking the time to review your brewer. We're sorry to learn about your experience and would like to offer our assistance. Please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to Midnight, EST. We look forward to your call.
Written by a customer while visiting keurig.com
Customer Rating
2
Very Disappointed
on September 28, 2015
Posted by: Bebe
from Ct
Verified Purchase:No
I was very disappointed when I received my new Keurig only to find out it does not brew a 12oz cup of coffee with a regular K-cup. I purposely purchased it because of the color, brewer size and various cup size brewing. It was advertised that it had nine brew sizes which is incorrect unless you use various sized kcups. Very disappointed as I wish I still had my old Keurig.
Pros: Color
Cons: Does Not Brew 12 Oz Cup
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
2
Disappointed
on October 7, 2015
Posted by: Jjinla
from Bellevue, WA
Verified Purchase:No
I resisted buying a Keurig for years, because I hated the cost and waste (still do). With that said, it does make decent coffee and is super convenient. However, this new system clogs constantly (like, on the 3rd use!). I finally figured out that if I used the Rogers cups (the ones with paper bottoms instead of plastic), it no longer clogged...and tasted better! I resent the fact that this new system won't let you fill your own cups, when in my experience it's their own cups breaking the darned thing in the first place. Google "Freedom Clip" for a workaround.
Pros: Convenient, Tastes good
Cons: Clogs CONSTANTLY, Can Only Use Their Pods
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com