Customer reviews from keurig.com
Keurig - K250 Brewer - Purple
Average customer rating
3.7
(851 Reviews)
Rating breakdown 851 reviews
5 Stars
368
4 Stars
223
3 Stars
52
2 Stars
62
1 Star
146
71%of customers recommend this product.
(
597 out of
838)
Customer Reviews for Keurig - K250 Brewer - Purple
Customer Rating
3
don't like the style
on January 30, 2016
Posted by: kh
from Illinois
Verified Purchase:No
Very disappointed in the style of this Keurig. Who designs a water reservoir in the back of the machine. Every time I want to fill the water reservoir I have to pull it out from underneath the cabinet. Wish I would have looked at other models, but liked the price on this one. Also would like a power button on the coffeemaker.
Cons: No Power Button, Water Reservoir
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
2
NEEDS SOME IMPROVEMENTS
on January 12, 2016
Posted by: Angel
from Aliso Viejo, California
Verified Purchase:No
Keeps asking for water after one cup brewed. Water is not hot enough in brewing coffee. Seems a bit loud. Nice colors and size for kitchens.
Pros: Nice Color Choices, Good Compact Size
Cons: Too Often Water Refill, Water is not hot enough, Very loud
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Worst Experience of My Life
on July 15, 2016
Posted by: leahmichelle
from Cupertino, CA, United States
Gender:Female
My boyfriend and I bought this brewer about 2 days ago and we have been going through heck to get the pods for it. Everywhere we go, no one has them. Even the pods that were included weren't compatible. It says here that the brewer works with K-Pods, K-Mug, and K-Carafe. It works with none of these! I went on the suggested website (keurig.com/oops) and watched a video that said the brewer only works with Keurig 2.0 pods, and we could find these NOWHERE. We even went on the website to try to order some, but we see nothing that's compatible. We ended up buying an OFFICIAL Keurig 2.0 do-it-yourself kind of K-cup, and tried using that. Same error message. We are BEYOND frustrated. I can't believe the experience we've had in only two days.
No, I would not recommend this to a friend.
Response from keurig.comBy Consumer Care, July 18, 2016
Oh no! This is not what we like to hear. We can certainly understand your frustration and would be happy to help resolve your issue. The K2.0 Brewers brew K-Cups, K-Mug, Vue and K-Carafe pods. We offer over 500 different varieties from 75 brands available for the K2.0 Brewing Systems. At your soonest convenience, please contact our consumer care team. We are available seven days a week from 7:00 am to Midnight, Est. and can be reached at 866-901-2739. We look forward to your call!
Written by a customer while visiting keurig.com
Posted by: Mussey
from Grampian, PA, United States
Gender:Female
Verified Purchase:Yes
Bought it about 3 weeks ago and love it! I've wanted one for awhile but waited because I didn't know if my husband would object. He started making drinks immediately and does so every day.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Ground Central
on August 25, 2018
Posted by: MontanaGirl
from Kalispell, MT, USA
Had it for about a year and now it just blows coffee grounds every time. What a waste. Should have kept my Mr. Coffee because it was a champ.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, August 27, 2018
Thank you for your review. Please reach out to our Customer Service team at 866-901-2739 and reference SR 91-4927537832. They will be happy to troubleshoot your coffee maker with you and see what's going on.
Written by a customer while visiting keurig.com
Customer Rating
1
Not happy at all
on October 7, 2017
Posted by: jltag
from PA
Gender:Female
I have had keurig coffee makers for years only order my coffee pods from keurig put this coffee maker i do not like seems every 10 cups of coffee you have to use that thing that comes with it cause i get nothing but coffee grounds and it tells you to do this. It is a pain i'm not happy at all with it
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
The worst brewer in America!!!
on November 27, 2015
Posted by: Lala973
from North Jersey
Verified Purchase:No
My Keurig sounded like it was going to seriously self-destruct any second. I called and no one would upgrade my system knowing that this series are completely defected. They said that the order was already shipped when it wasn't. THEY LIE TO US BECAUSE THEY KNOW THIS PRODUCT BELONGS IN THE TRASH!!! SORRY BUT NOT SORRY. YOU MADE ME DO THIS.
No, I would not recommend this to a friend.
Response from keurig.comBy May 20, 2016
Hello and thank you for your review. We're sorry to hear you're disappointed with your new 2.0 brewer. We would love to help and improve your experience. At your soonest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to Midnight, Est. We look forward to your call.
Written by a customer while visiting keurig.com
Posted by: Cindylouwho
from Bear, DE
Gender:Female
Verified Purchase:Yes
Just received this today. Still trying to get used to using it but my first cup of coffee was awesome. I love the color too
I would recommend this to a friend!
Written by a customer while visiting keurig.com