Customer reviews from keurig.com
Keurig - K250 Brewer - Purple
Average customer rating
3.7 out of 5
3.7
(851 Reviews)
Open Ratings Snapshot
Rating breakdown 851 reviews
5 Stars
368
4 Stars
223
3 Stars
52
2 Stars
62
1 Star
146
71%of customers recommend this product. 
(
597 out of 838
)
Best Buy Privacy Policy
Customer Reviews for Keurig - K250 Brewer - Purple
Customer Rating
5 out of 5
5
Buying this Keurig 2.0 K200 was a great decision
on September 20, 2015
Posted by: Anonymous
from Lancaster PA
Verified Purchase:No
I never thought I would buy a Keurig but was recently at a Bed & Breakfast that had one for the guests to use. I feel in love with the ease and convenience of the Keurig, came home and bought one a week later.
Pros: Fast, Convenient, Attractive Appearance, Easy to use
Cons: Haven't Found One Yet
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2 out of 5
2
Extremely Disappointed
on September 27, 2015
Posted by: Bea
from Connecticut
Verified Purchase:No
I purchased the Keurig 2.0 and am Extremely Disappointed that it does not brew a 12oz cup using a regular Kcup. The ad states it brews a 4oz to 30 oz which is only true if you are using special kcups for the mug and carafe. The older Keurig that I owned was capable of brewing a 12 oz cup. Wish I still had my old one. I am returning the Keurig. In addition, you have to keep setting the cup size to a 10 oz each time you brew a cup. You cannot program it to stay on the 10oz brew size. Very poor technology.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1 out of 5
1
Very Disappointed
on October 3, 2015
Posted by: Al
from Long Island, NY
Verified Purchase:No
Coffee tastes good, but it not brew a hot cup. It's warm - instead of hot. Very disappointed. I would like this to give this a good review - but I can't.
Pros: Easy to use, Convienence
Cons: Expensive K-Cups, Coffee Is Not Hot
No, I would not recommend this to a friend.
Response from keurig.comBy May 20, 2016
Thank you for your review and feedback. We're truly sorry to hear of your experience and would like to make this right. Please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to Midnight, Est. We look forward to your call!
Written by a customer while visiting keurig.com
Customer Rating
1 out of 5
1
COFFE SMELLS AND TASTE LIKE PLASTIC!!!!
on October 19, 2015
Posted by: Toni
from Long Island , N.Y
Verified Purchase:No
I'm very disappointed with my new Keurig machine. I was excited to make a cup of coffee until it smelt like burnt plastic and tasted like it also. I went on line to see if other people have had the same problem and they have ... they say to flush it with vinegar ... well, this is what I've been doing instead if enjoying a cup of coffee!!! So far no improvement ... looks like it's getting returned to the store!
Cons: Coffee Taste Like Plastic
No, I would not recommend this to a friend.
Response from keurig.comBy May 20, 2016
Hello and thank you for your review. We're sorry to hear you're disappointed with your new 2.0 brewer. We would love to help and improve your experience. At your soonest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to Midnight, Est. We look forward to your call.
Written by a customer while visiting keurig.com
Customer Rating
1 out of 5
1
Keurig 2.0 FAIL
on October 20, 2015
Posted by: Anonymous
from Kauai, Hi
Verified Purchase:No
We gave a review before indicating how you cannot brew more than 10oz, well we called customer service as it indicated on our feedback and was told we need to buy the VUE pods which will brew more ounces. We go out of our way to find these VUE pods as we were instructed, spent $13 for a box, put one into our 2.0 and get the "oops this pod does not work with this system." Seriously Keurig, you do NOT know your own machines. We are over the new Keurig systems and gonna let people know it is a waste of time and money. My husband is super upset at we had had to go thru, twice and the system is a big FAIL!!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Perfect for me
on December 15, 2015
Posted by: Gale
from West Allis,WI
Verified Purchase:No
I needed something for use only on weekends for a cup or two of coffee. This was easy to set up and operate. I don't waste coffee anymore. Love it!!!
Pros: Very Nice Colors, Don't Waste Coffee, Easy to use
Cons: None so far
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1 out of 5
1
GOOOD THING IT WAS A GIFT
on December 25, 2015
Posted by: NOT THRILLED
from Philly
Verified Purchase:No
Like the speed at which a cup is brewed....not the time it takes waiting for pre-heat....only to wind up with a small, tepid cup of coffee....If you're a milk user, have a microwave closeby....better yet, stick to instant or a drip coffee maker.
Pros: Brews Coffee Quickly, Tasty
Cons: Small, Tepid, Pre-heats Very Slowly
No, I would not recommend this to a friend.
Response from keurig.comBy May 20, 2016
Oh no! We're sorry to hear you are having problems with your 2.0 K250 brewer and can understand your frustration. We would love to help, so please call our Customer Service team at 866-901-2739. We will be more than happy to resolve your issue. We look forward to hearing from you.
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
Love the new colors
on December 19, 2015
Posted by: Guru
from Eastham, MA
Verified Purchase:No
Love the color choices, we picked white to match our kitchen and it takes inches off the visual impact of the machine. Who says black makes you look thin? Only wish the cord color matched the unit color.
Pros: Easy Refilling, Simple Controls
I would recommend this to a friend!
Written by a customer while visiting keurig.com
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