Customer reviews from keurig.com
Keurig - K250 Brewer - Purple
Average customer rating
3.7
(851 Reviews)
Rating breakdown 851 reviews
5 Stars
368
4 Stars
223
3 Stars
52
2 Stars
62
1 Star
146
71%of customers recommend this product.
(
597 out of
838)
Customer Reviews for Keurig - K250 Brewer - Purple
Customer Rating
1
WORST brewer I have ever had!
on September 14, 2015
Posted by: ay
from Arkansas
Verified Purchase:No
This is absolutely the worst brewer Keurig makes. You may get a ½ of a cup of coffee or it almost overflows. And if you want to make more than one cup of coffee, you will have to unplug the brewer and start over. I DO NOT RECOMMEND ANYONE BUYING THIS MODEL. It is a waste of money!
Pros: None
Cons: Won't Work Properly
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
My First Keurig
on September 17, 2015
Posted by: Jan
from New City, NY
Verified Purchase:No
I previously had a Tassimo, and the coffee was never hot enough. Bed Bath & Beyond was having a special offer and I had a gift card so decided to try the Keurig. Taste of coffee is much better and definitely hotter. I am happy with my decision except that I chose the K250 with 40 ounce water reservoir and although I am not a big coffee drinker, I find I need to refill the reservoir very often. That is disappointing and annoying, but I guess I should have taken the time to figure out that I should have purchased a model with a bigger reservoir.
Pros: Delicious coffee
Cons: Water Reservoir Too Small
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Does not use Vue Pods as advertised on this site
on November 30, 2015
Posted by: K H
from Centreville, VA
Verified Purchase:No
I had many Vue pods left when that machine died (and Keurig would not replace it) and I tried to use them in this machine since the site said it would brew them - however they did not and got an error. Ended up throwing away many good pods because of that.
No, I would not recommend this to a friend.
Response from keurig.comBy May 20, 2016
Thank you for your review. We apologize for the inconvenience regarding your Brewer. Our K250 Brewing System is compatible with Vue pods. At your soonest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to Midnight, Est. We look forward to your call.
Written by a customer while visiting keurig.com
Customer Rating
1
So disappointed with Keurig
on November 30, 2015
Posted by: None
from New Orleans, LA
Verified Purchase:No
I usually do not read reviews...not ever, but since getting the larger 2.0 & realizing I could not use the filter to enjoy my own favorite coffee ( although that has recently changed), I now understand the importance of reading reviews. I was going to purchase the 2.0/200 for weekday use, only to find out I can't use my ole pods....that really sticks....... Shame on you Keurig!!!!!.......from a faithful customer who has owned your brewer since the very first one. With each new brewer comes new disappointments. Instead of improving the brewers, Keurig just seems to come up ways to stick it to the consumer. I do believe it's probably time to change over to another brewing system by another company........because I refuse to stop drinking coffee!!!!!
Pros: Love The Available Colors
Cons: Can't Use My Old Pods
No, I would not recommend this to a friend.
Response from keurig.comBy May 20, 2016
Hello and thank you for your review. We're sorry to hear you're disappointed with your new 2.0 brewer. We would love to help and improve your experience. At your soonest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to Midnight, Est. We look forward to your call.
Written by a customer while visiting keurig.com
Customer Rating
1
Ridiculous
on January 11, 2016
Posted by: Coffee Lover
from CT
Verified Purchase:No
I LIVE for coffee, strong cup first thing, multiple cups throughout, adore the smell, the taste, the everything about it. I also live in an apartment with limited counter space, so when I purchased my Keurig Mini I was very excited. I LOVED my mini, have had it for YEARS, brewed a fantastic cup of coffee whenever I wanted it. My boyfriend moved in and we used the mini more often, and his travel mug is bigger so we used to brew two cups to fill it, he also likes a stronger brew, and well the mini - after years of use just didn't keep up and broke down (I think I actually shed a tear). So, we purchased a K250 - set it up, swapped the toaster oven for a toaster because of the space, and well ... it looks pretty. Despite the 9 brew sizes it claims to brew (HUGE draw to this machine), the bigger machine doesn't really brew anything more that the mini did. Evidently it's a standard 4 size (and the 10oz is actually less that the 10oz my mini brewed), it's not stronger, not even when you press the strong button, there's no auto shut off, additional 3 sizes are available but only if you buy the KMug (and only 9 varieties available), and the rest are for the carafe (but only for cup portions), so the 9 brew sizes aren't truly available... The strong brew tastes more like water poured over ground up beans than it does a good cup of coffee. We're waiting upwards of ten minutes for the machine to warm up each morning, and overall just disappointed. Worst money on a Keurig spent and zero benefits ...
Cons: WASTE of MONEY, Too Long To Heat Up, False Advertizing, Weak coffee, Waste Of Space
No, I would not recommend this to a friend.
Response from keurig.comBy May 20, 2016
Thank you for your review. We’re sorry to learn about your experience with your K250 brewing system and would more than happy to assist you with your machine. Please contact our consumer care department for assistance. We can be reached by dialing 866-901-2739 and are available seven days a week from 7:00 am to Midnight, Est. We look forward to speaking with you and assisting you further.
Written by a customer while visiting keurig.com
Posted by: Wally
from Elmhurst IL
Verified Purchase:Yes
cheaply made compared to my old B60. that was a great machine. I hope this one lasts as long as our B60. did.
Pros: Easy to use, Multiple Settings, Accommodates All Cup Sizes
Cons: Fragile, Noisy, Pricey / Poor Value
Written by a customer while visiting keurig.com
Customer Rating
1
Broke after two weeks of getting it...twice!!!!
on September 13, 2015
Posted by: subieman
from Oregon
Verified Purchase:No
So I waited for along time to get a Keurig, finally I got one of the k200 2.0 brewers loved it at first but after about two weeks it stopped working all together. So I took it back and got a new one giving them another chance same model and everything, it worked great for about two weeks and then just stopped working again! I can"t believe that it happened twice in a row this time I just took it back and got my money back I don't know if I will purchase another one ever again!
Pros: Fast
Cons: Breaks Fast
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
review keurig
on September 15, 2015
Posted by: msolomon
from fort lauderdale
Verified Purchase:No
at work heats quick, cant use pods without insignia
Pros: Good Coffee, Heats Fast
Cons: Cant Use Now, Can Only Use Pods For Keu, Disappointed Have Many
I would recommend this to a friend!
Written by a customer while visiting keurig.com