Customer reviews from keurig.com
Keurig - K250 Brewer - Purple
Average customer rating
3.7
(851 Reviews)
Rating breakdown 851 reviews
5 Stars
368
4 Stars
223
3 Stars
52
2 Stars
62
1 Star
146
71%of customers recommend this product.
(
597 out of
838)
Customer Reviews for Keurig - K250 Brewer - Purple
Customer Rating
1
Terrible product
on February 25, 2016
Posted by: none
from ohio
Verified Purchase:No
larger units work much better
Cons: Have To Use Tool To Clean, After Every Use, Pin Head Plugs Up
No, I would not recommend this to a friend.
Response from keurig.comBy May 20, 2016
Oh no! We’re sorry to learn that you are not happy with your K250 brewing system. We would like to learn more about your experience and assist you with your brewer. At your soonest convenience, please contact our consumer care team at 866-901-2739. Our team is available seven days a week from 7:00 am to Midnight, Est. We look forward to your call!
Written by a customer while visiting keurig.com
Customer Rating
1
Disappointed
on November 27, 2016
Posted by: Picles
from Wisconsin
Gender:Female
We bought this machine in May and loved it, for about 3 months. Now we have nothing but trouble with it. It leaks, it clogs. We are constantly having to take it apart and clean it. I think this will be our last Keurig.
No, I would not recommend this to a friend.
Response from keurig.comBy Consumer Care, November 28, 2016
Oh no! This is not what we like to hear. We can certainly understand your frustration and would be happy to help resolve your issue. At your soonest convenience, please contact our consumer care team. We are available seven days a week from 7:00 am to Midnight, Est. and can be reached at 866-901-2739. We look forward to your call!
Written by a customer while visiting keurig.com
Customer Rating
1
Only worked a bit longer than a year
on February 25, 2017
Posted by: JenM
from Buffalo, NY
Stopped working a week ago but the warranty expired in 2016. Tried descaling, changing the filter, and the "paperclip" trick. Very disappointed because it was great when it worked.
No, I would not recommend this to a friend.
Response from keurig.comBy Consumer Care, February 27, 2017
Oh no! This is not what we like to hear. We can certainly understand your frustration and would be happy to help resolve your issue. At your soonest convenience, please contact our consumer care team. We are available seven days a week from 7:00 am to Midnight, Est. and can be reached at 866-901-2739. We look forward to your call!
Written by a customer while visiting keurig.com
Customer Rating
1
K250
on January 30, 2018
Posted by: cmpb
Gender:Female
We have 2 of these machines now sitting on our floor. Last year we purchased 2, 1 for home and 1 for camper. This weekend, one started giving us "under pressure error". We figured the one from camp was home for the winter so we had back up - NOT - same thing started happening. No matter how many times we tried cleaning them, descaling them, nothing worked. We went and bought the K475 and it is working fine so far. You CANNOT make hot chocolate in the k250 - it kills it.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
2
Liked the Original Keurig Better
on September 15, 2015
Posted by: Peggy
from Bleiblerville, TX
Verified Purchase:No
We had the original Keurig and loved it until it finally died. We purchased the 2.0 and have been so disappointed. It feels like we've regressed instead of making it better. It's slower, takes forever to make a cup of coffee, then you only get 10 ounces! There's often grounds in the bottom of the cup. Overall, I'm just bummed that I don't have my old Keurig.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Ed the disappointed
from St Johnsbury, VT
Verified Purchase:Yes
Love Green Mountain coffee and miss my old Keurig machine after many years of service. New K 200 unfortunately makes very weak coffee [more like tea] Hope I can find a resolve
Pros: Although It Takes Up Less
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
Happy with our 2.0 so far
on November 18, 2015
Posted by: Brad the coffee drinker
from Chanhassen, MN
Verified Purchase:No
I am happy with this new product because though it seems to plug up more often from coffee grounds it has been very easy to clean compared to the older model. It is a very convenient system we all know that, makes a good cup of coffee and allow you to vary the strength. My frustration with the older model was getting clogged up and slow brewing. My new 2.0 suddenly stopped brewing one day and support walked me through cleaning it with the included cleaning tool. What a difference it was back brewing like the first day. So I need to do this monthly but if that is all I have to do and it keeps on brewing like it does its a small price to pay. So far a much improved model compared to the first one. The screen is easy to use to make your size and strength selection and the big flashing button to brew couldn't be easier. Quick and easy clean up and have not run into any issues with odd brands not working. If find some brands are not maybe up to the same standards as others. I like 8 o'clock Italian Roast but the foil top gets rips and enlarged during use and causes grounds to plug up the works (ergo the cleaning) but since I switched to another brand I don't have that problem. We just ordered a K350 to replace the old B45 in the kitchen.
Pros: Easy to clean
Cons: Seems To Plug Up Monthly
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Would not buy again, next one will not be a Keurig
on December 6, 2015
Posted by: Fred and Dead
from Groton, MA
Verified Purchase:No
Max cup size with a kcup is 10oz which only fills maybe half of my cup. My old Keurig that just broke would fill the cup. Water resovior is way to small. It seems like we are lucky to get one years use out of any Keurig system we use. I will have to find a way to fix my old since it is much better (when it worked). Keurig is turning into the Apple of coffee manufactures. Next coffee system will not be a Keurig.
Pros: Have Not Found One
Cons: Max Is 10oz
No, I would not recommend this to a friend.
Response from keurig.comBy May 20, 2016
Hello and thank you for your review. We're sorry to hear you're disappointed with your new 2.0 brewer. We would love to help and improve your experience. At your soonest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to Midnight, Est. We look forward to your call.
Written by a customer while visiting keurig.com