Customer reviews from keurig.com
Keurig - K250 Brewer - Purple
Average customer rating
3.7
(851 Reviews)
Rating breakdown 851 reviews
5 Stars
368
4 Stars
223
3 Stars
52
2 Stars
62
1 Star
146
71%of customers recommend this product.
(
597 out of
838)
Customer Reviews for Keurig - K250 Brewer - Purple
Customer Rating
1
Didn't work out of box
on December 8, 2015
Posted by: Joe
from Columbus, Ohio
Verified Purchase:No
Bought this as a gift. We set it up and the Pre-Heating display never goes off. Keurig is sending another one, so we'll see. Really poor quality control.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
3
Still deciding whether I like
on December 17, 2015
Posted by: Lynnmd
from Altamonte Springs Fl
Verified Purchase:No
I replaced my older smile serve Kerrigan with this newer model. I wish now I had kept the older one. This does not fill the cup anywhere near what it says. I cannot use the many pics I already had,thus money gone.am disappointed there is no shut off,stays on at all times,and is very warm by day's end.(Have taken to unplugging). Having thrown the box it came in away,and info(dumb,but really thought would be as good as previous model) am stuck with it. Over all,while the color is very nice,is not what I had hoped for. More than likely will put this away,and go for another coffe maker.
Cons: Does Not Fill Cup, Biggernot Better, No Shut Off Feature, Cannot Use Pods I Have
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
The Best
on May 15, 2018
Posted by: pvm65
from South East USA
Gender:Female
We have 4 of these in different places including one we keep for use in hotels on road trips - perfect for two people with different tastes in roasting strength and brew strength. I prefer this smaller water reservoir as I am not leaving water sit for longer periods between refills. We have had Keurigs of several kinds for many years - this has been our best choice. Now - I just hope they do not quit making it or change the pods again!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
from Dayton, Ohio
Verified Purchase:Yes
Brewer clogs and/or makes excessively large puncture in pod spilling grounds. This happens often - even right after a thorough cleaning. This is my fifth Keurig brewer but the first to present any kind of problem (and it's a replacement for my first B250 brewer that had similar but worse problems. Could there be a design fault in the pod handling mechanism?
Pros: Stylish, Makes great cup of coffee
Cons: Mashes Pod Spills Grounds, Fragile, Clogs Frequently, HARD TO CLEAN
No, I would not recommend this to a friend.
Response from keurig.comBy May 20, 2016
Oh no! We're sorry to hear you are having problems with your brewer and want to help. Please call our Customer Service team at 866-901-2739. We look forward to your call.
Written by a customer while visiting keurig.com
Customer Rating
4
Coffee never smelled so good!
on May 8, 2015
Posted by: JB
from Kentucky
Verified Purchase:No
I am so thankful I received this product to test for free from Influenster. I have used Keurig products before but I only used the mini version or an older version my work had. I really like the amount of cup sizes you can brew. I was also pleased that I could fit just about every size of mug under the brewer. Once the water was heated, it brewed coffee very quickly. The only issues I really had with the brewer was you are limited to Keurig K-cups. While there are a lot out there, that definitely limits the cups you can use. Also, while you can brew a carafe, you have to buy it separately. Overall, I am very pleased with the new 2.0 k250 brewer!
Pros: Accommodates All Cup Sizes, Fast, Easy to use
Cons: Only Keurig K-cups, Parts Sold Separately
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
very disappointing
on September 20, 2015
Posted by: Vickie
from ohio
Verified Purchase:No
I purchased Kuerig coffee pots for all of our children and they loved them so decided to get one for my husbands birthday. I bought tbe K200 from Walmart because of the compact size and we have a small kitchen. The first few cups of coffee were good but within days we had so many grounds we couldnt drink it. Took it back and exchanged ut but had the same problem immediately. This time we called Kuerig and they agreed to replace the pot. We received the new pot todat (our 3rd) and we still get grinds. Called customer service and they are sending us another pot (#4) however i would prefer a refund but since we didnt but it from their website they cannot give us a refund. I wish we had never called Kuerig and had just returned the pot to the store. I cant tell you how many pods we havewasted. I just want coffee without grounds in it...we will see...it is being shipped.
Cons: Had 3 Defective Pots
No, I would not recommend this to a friend.
Response from keurig.comBy May 20, 2016
Hello and thank you for your review. We're sorry to hear you're disappointed with your new 2.0 brewer. We would love to help and improve your experience. At your soonest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to Midnight, Est. We look forward to your call.
Written by a customer while visiting keurig.com
Customer Rating
4
Love my Keurig 2.0
on November 10, 2015
Posted by: Techboy
from St. Petersburg, FL
Verified Purchase:No
I use my Keurig 2.0 EVERYDAY! and always wandered when I place a store bought K-cup or even my own K-cup I only have 3 choices in ounces. It always starts with 8 oz and then I can select the other ounces which are 6 oz & 4 oz. This upsets me because I have a favorite coffee mug which is kind of big, so when I select the only big ounce size (8 oz) when I look in my cup I feel like I have to repeat step 1 again. Then I went on Keurig's website and it says for the 2.0 it has more than 3 settings?? is my Keurig 2.0 broke or something? I plan on buying the carafe but sometimes I just want one big cup of coffee. Can somebody from the Keurig Corp. tell me why I only have 3 different ounce settings? maybe something needs to be replaced? Thank You!
Pros: Fast, Affordable, Compact
Cons: Big Cup Little Coffee
I would recommend this to a friend!
Response from keurig.comBy May 20, 2016
Hello and thank you for your review. The K250 series brewer is able to brew a single serve beverage in 4, 6, 8 and 10 ounce sizes. Your machine’s touch screen should display an up arrow and a down arrow with the chosen size in between both arrows. Either arrow should allow you to scroll through all single serve size options. As your unit is not showing you a 10 ounce option, it would be best to speak directly so we can help resolve this issue. At your soonest convenience, please contact our consumer care team at 866-901-2739. Our team is available seven days a week from 7:00 am to Midnight, Est. We look forward to your call!
Written by a customer while visiting keurig.com
Customer Rating
1
Won't accept all k-cups
on December 11, 2015
Posted by: Debbie T.
from Greenville SC
Verified Purchase:No
I am losing money on already purchased k-kups from brands offered on the Keurig website. (eg:Cafe Express, Tazo tea) My Keurig 2.0 K200 refuses to brew them and gives me an error message after all the holes are punched in them. The Keurig logo is on all of these k-kups. I'm not happy.
Pros: Quiet, Different Cup Sizes
Cons: Won't Accept All K-cups
No, I would not recommend this to a friend.
Response from keurig.comBy May 20, 2016
Hello and thank you for your review. We’re sorry to hear you have k-cup pods that will not brew in your new 2.0 K250. We understand your frustration and would be happy to help resolve this issue. At your soonest convenience, please contact our customer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to Midnight, Est. We look forward to your call!
Written by a customer while visiting keurig.com