Customer reviews from keurig.com
Keurig - K250 Brewer - Purple
Average customer rating
3.7
(851 Reviews)
Rating breakdown 851 reviews
5 Stars
368
4 Stars
223
3 Stars
52
2 Stars
62
1 Star
146
71%of customers recommend this product.
(
597 out of
838)
Customer Reviews for Keurig - K250 Brewer - Purple
Customer Rating
3
please be aware
on November 26, 2015
Posted by: Anonymous
from illinois
Verified Purchase:No
I was in love with my keurigs and their customer service until I bought the red pot and found out the I can not use my old pods because they have coded the machine to read the lids and it will not brew my older starbucks pods. It gives you a message that you are not using their product. REALLY why do we need this. I am user of their coffee service and have only bought quality pods for all my pots I don't know if all their systems are this way but I am so disappointed. I found this out when I called because I couldn't get to brew. So please be aware you may be throwing away perfectly good coffee not something I can afford.
Cons: Can't Use Old Pods
Written by a customer while visiting keurig.com
Customer Rating
5
Love it
on March 3, 2017
Posted by: AnthonyS34
from Star Prairie, WI, United States
Gender:Male
I never used to be a fan of Keurig in fact I thought they were stupid, when I drink coffee I drink a few cups at a sitting so the thought of a machine that specialized at making one cup at a time seemed ridiculous to me. Then some friends were going on a trip and asked my wife and I if we could stay at their house and watch their dogs while they were gone. These friends had a Keurig and a bunch of different coffee and said we could help ourselves to whatever we wanted. So over the next week I got used to the Keurig and the quality of coffee it made; I got so used to it in fact that the week after our friends came back from their trip I bought my Keurig. My attitude toward Keurig has completely changed I love it, with a good coffee like Starbucks or Caribou you can make coffee shop grade coffee at home something my old machine couldn’t do. I used a French press for a while too, that made good quality coffee but it took so long to heat the water and clean it out when you were done. The Keurig is fast and easy to use makes great coffee every time. The only thing I wish Keurig would do is make reusable mug and Carafe pods for when you want more than a standard sized cup or a few cups, the selection of mug and carafe pods that are available sucks.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Very disappointed
on February 26, 2016
Posted by: SJ
from New Hampshire
Verified Purchase:No
Very disappointed in the Kuerig 2.0. This is the second one I have bought in 6 months. The first one would not brew a cup of coffee after inserting the pod. Brought it back and continued to use an older Kuerig model ( which I have loved for the pas 8 yrs)which no longer drips water. I bought a second Kuerig and it has an awful plastic taste that will not go away. I have read many reviews and find this is quite common with the 2.0. I also find the 2.0 version very cheaply made compared to the older models. Very disappointed and sad to say I will no longer be a Kuerig user. Making coffee shouldn't be this much of a hassle.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Much Better tasting coffee
on March 10, 2018
Posted by: Craiger
from Hummelstown, pa
Gender:Male
This is our 4th Kerrigan and by far the best so far. Great tasting coffee and like the fact of the ability to make it stronger.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Miss the Mini
on December 2, 2015
Posted by: Coffee Connoisseur
from Toledo, OH
Verified Purchase:No
The sleek style of this Keurig is very appealing. I am a frequent coffee drinker, and have no desire to use any other brand of coffee other than Keurig brands (the kcup offers all I want, while larger size cups are extremely limited). My issue is that I like to brew more than 10oz with one Kcup. The 2.0 K200 brewer I recently purchased limits the amount you can brew without changing to a different pod, and therefor, it doesn't suit my taste like the single-serve mini that I previously used for the past 2 yrs. Even after cleaning and running water through several times, I get a plastic taste on top of the limited ounces. If I can't get this resolved, I won't be using this system anymore.
Pros: Water reservoir, Digital Display, Quick Efficient
Cons: No Clock Or Timer, 10oz Max With Kcup, Plastic taste, Loud
No, I would not recommend this to a friend.
Response from keurig.comBy May 20, 2016
Hello and thank you for your review. We're sorry to hear you're disappointed with your new 2.0 brewer. We would love to help and improve your experience. At your soonest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to Midnight, Est. We look forward to your call.
Written by a customer while visiting keurig.com
Customer Rating
5
I love it!
on April 21, 2018
Posted by: karenB22
from IL, USA
Gender:Female
I got this just a few weeks ago. It is perfect and convenient! I was skeptical at first because some reviews said that I wouldn't be able to use other brands. However, I went for it and as of April 2018, I've been able to use different brands of the little cups. I have the light blue model and it is super cute and easy to use!
I would recommend this to a friend!
Response from keurig.comBy Consumer Care, April 26, 2018
We're glad you're enjoying your brewer, Karen. Cheers!
Written by a customer while visiting keurig.com
Customer Rating
3
I am having issues already and just got it last week.
on November 8, 2015
Posted by: Anonymous
from Illinois City,IL
Verified Purchase:Yes
When I go to brew a cup of coffee...it will start brewing but then an error message states that I may need to call maintenance phone number. Not sure what that means but the pods brew and then there are grounds in my coffee also.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
2
Limited to only Keurig licensed k cups
on February 6, 2016
Posted by: JaDe225
from Jacksonville, FL
Verified Purchase:No
This replaced a Keurig that lasted just over 2 years and had only had bottled water in the tank. Absolutely hate my new one as it won't take the K cups that I'd come to love. All the sample brands are too strong. Would never buy another Keurig knowing they shaft you into buying the more expensive k cups just to use their machine. May as well use my Mr. Coffee that brews by the pot, cost less than $15 and is over 5 years old.
No, I would not recommend this to a friend.
Response from keurig.comBy May 20, 2016
To ensure that Keurig 2.0 delivers on the promise of providing high-quality beverages, Keurig 2.0 technology enables the brewer and the pack to communicate so the brewer can recognize the inserted Keurig pack and optimize to the recommended, customized setting for that particular beverage. We offer a diverse portfolio of over 400 different beverages from 60 brands, giving consumers lots of choices – no matter their taste preferences or their budget. Every beverage and brand that was offered for previous Keurig brewers is available for our Keurig 2.0 Brewing Technology system. You will find the beverages you already love and perhaps even something new to love, including nine of the 10 best-selling brands in America. We thank you for your review and appreciate all of your feedback.
Written by a customer while visiting keurig.com