Customer reviews from keurig.com
Keurig - K250 Brewer - Purple
Average customer rating
3.7
(851 Reviews)
Rating breakdown 851 reviews
5 Stars
368
4 Stars
223
3 Stars
52
2 Stars
62
1 Star
146
71%of customers recommend this product.
(
597 out of
838)
Customer Reviews for Keurig - K250 Brewer - Purple
Customer Rating
3
Good, but small.
on December 9, 2017
Posted by: Kurt in Cali
from Sacramento, CA, United States
Gender:Male
While this brewer works as advertised, I am not a big fan. Reservoir is very small, noisy brewing, can only brew up to a 10 oz. cup unless you use a larger K-cup. If you have the room get the next size up.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
3
Thought I'd get more than 2.5 years use
on January 18, 2018
Posted by: Katie1951
from Simpsonville, SC, United States
Gender:Female
I have loved the coffee and tea that this machine makes, but I'm giving it 3 stars because it has already broken. The needle the punctures the pod has broken off. It is only 2.5 years old and isn't even used daily. Looking at a replacement part and the cost is half of the price of a new machine. Looking at other pod coffee makers to decide if I'll purchase another Keurig.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Not Impressed
on February 27, 2018
Posted by: NayNay15
from Brooklyn, NY, USA
Gender:Female
I am not happy with this model. The coffee doesn't come out nearly as hot as it did with my K-MINI™ K15 COFFEE MAKER. Also I rinsed the filter like I was supposed to and my coffee has this funny taste when brewed!!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
3
Good coffee but does not turn off automatically
on April 16, 2018
Posted by: Coffee59
from South Carolina, USA
The coffee is tolerable, better than the old Keurigs, however, reviews said the machine had an automatic turnoff, this doesn't seem to be the case, the machine is clumsy and coffee splashes all over the maker.
No, I would not recommend this to a friend.
Response from keurig.comBy Consumer Care, April 17, 2018
Thank you so much for taking the time to review your brewer. We're sorry to learn about your experience and would like to offer our assistance. Please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10 pm, EST. We look forward to your call.
Written by a customer while visiting keurig.com
Customer Rating
2
Short lived
on August 8, 2018
Posted by: Hanananah
from Denver Colorado
Gender:Female
This coffee maker is beautiful, the features are nice and you’ll have it for a grand total of five months. Would not turn on this morning, cannot get it to respond and hopefully will get a new one. Or a model that’s not so fancy and less prone to failure.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, August 10, 2018
Hi and thank you for your review and feedback. We are sorry to hear you are having trouble with your coffee maker. That’s certainly not the experience we wanted you to have. At your earliest convenience, please contact our consumer care team and reference SR 91-4919226165 for assistance. We are available seven days a week from 7:00 am to 10 pm, Est. and can be reached at 866-901-2739. We look forward to your call!
Written by a customer while visiting keurig.com
Customer Rating
1
SUPER disappointed w/my first Keurig purchase
on October 27, 2018
Posted by: RolliFam
from NH
Gender:Female
I bought this for my sister and I for Christmas. It does not brew at a desirable temperature. We have to reheat each brewed cup. The reservoir empties way to fast. I feel like I'm filling it always!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: joyce25
from Rhode Island
Gender:Female
Verified Purchase:Yes
It’s so easy to use and the coffee is always good !!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, May 15, 2019
Hi Joyce, thank you so much for reviewing your K250 coffee maker and for your kind words. Happy Brewing!
Written by a customer while visiting keurig.com
Customer Rating
5
Great Coffee Maker
on April 2, 2018
Posted by: NikkiGP
from Austin, TX, USA
Gender:Female
I received the K250 for Christmas but reluctant to use it since I’m a coffee pot, glass carafe person, well I broke my glass carafe, almost had a meltdown, then I remembered I had my new Keurig in the closet, ran to it, set it up, followed instructions, went out bought a box of Kcups...a nonbeliever NO MORE! I love it, works great, takes up little room and no messy grinds to dump in the garbage, coffee tastes great. I love it!
I would recommend this to a friend!
Response from keurig.comBy Consumer Care, April 8, 2018
We are so happy you are loving your brewer. Thanks for sharing your wonderful review. Cheers!
Written by a customer while visiting keurig.com