Customer reviews from keurig.com
Keurig - K250 Brewer - Purple
Average customer rating
3.7
(851 Reviews)
Rating breakdown 851 reviews
5 Stars
368
4 Stars
223
3 Stars
52
2 Stars
62
1 Star
146
71%of customers recommend this product.
(
597 out of
838)
Customer Reviews for Keurig - K250 Brewer - Purple
Posted by: Kimb
from Laguna Beach, CA, United States
Gender:Female
Verified Purchase:Yes
I love my keurig and was so bummed when it wouldn't work. They sent me a new one and it's fantastic!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Waste of money
on September 27, 2016
Posted by: ktw1120
from Tallahassee, FL, United States
Gender:Female
This is a terrible appliance. I bought this to replace my old Keurig, which I loved, and I could not be more disappointed. I bought and returned two that were nonfunctional until finally receiving a third machine that worked. I have used this for a year, in my home, with one roommate and it no longer works. I will not be buying another Keurig. Even when it was working, the taste of the coffee is average at best, no matter what coffee we used or how filtered the water was.
No, I would not recommend this to a friend.
Response from keurig.comBy Consumer Care, September 28, 2016
Oh no! This is not what we like to hear. We can certainly understand your frustration and would be happy to help resolve your issue. At your soonest convenience, please contact our consumer care team. We are available seven days a week from 7:00 am to Midnight, Est. and can be reached at 866-901-2739. We look forward to your call!
Written by a customer while visiting keurig.com
Customer Rating
2
Pods exploding
on October 5, 2016
Posted by: EricG
from West Bend, WI
Gender:Male
We purchased this brewer because we absolutely loved our old Keurig that died after three years of fairly heavy use, and the old model was no longer available. I am not at all happy with this brewer because it does not work as well as our old one.
This brewer does not work with about half of the k-cups that we have purchased. We get a "pressure warning" on some pods and others will simply blow to seal at the top of the pod and spray grounds all over. We have found some pods that work quite well but we are kind of stuck using one type of coffee.
This brewer does not work with about half of the k-cups that we have purchased. We get a "pressure warning" on some pods and others will simply blow to seal at the top of the pod and spray grounds all over. We have found some pods that work quite well but we are kind of stuck using one type of coffee.
No, I would not recommend this to a friend.
Response from keurig.comBy Consumer Care, October 6, 2016
Hello and thank you for your review. We're sorry to hear you're disappointed with your new 2.0 brewer. We would love to help and improve your experience. At your soonest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to Midnight, Est. We look forward to your call.
Written by a customer while visiting keurig.com
Posted by: Artist
Gender:Female
Verified Purchase:Yes
I love my new Keurig K250 as it is easy to use . gives you choice of strength and even mug or pot sizes. I was disappointed that you can not use any bargain Brand coffee pods that I had from Aldi and had received as a gift. But the freshness and flavor of my coffee is great! Customer service has been terrific. Thanks Keurig for a great product.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Love the features...HATE the resevoir!!
on January 18, 2017
Posted by: sktgal
from Littleton CO
Gender:Female
I bought this because of the sleek design & the features. HOWEVER, I really do not enjoy using this brewer because of the difficult of the water resevoir refill. I had the design with the resevoir on the side & liked it so much better. I would gladly pay a bit more for the better design. I wish it were not too late to return this for a different one.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
2
Got to use it once!
on February 4, 2017
Posted by: lmnc
from Battle Creek, MI
Gender:Female
Then it wouldn't brew anymore!! Have to got through the LONG procedure of "cleaning" it for it to maybe brew once more...similar to our other one.
No, I would not recommend this to a friend.
Response from keurig.comBy Consumer Care, February 6, 2017
Hi and thank you for your review and feedback. We’re sorry to learn about your experience and would like to offer our assistance. Please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to Midnight, Est. We look forward to your call.
Written by a customer while visiting keurig.com
Customer Rating
4
Kuerig 250
on June 3, 2017
Posted by: Kelle
from Ankeny, IA, United States
Gender:Female
I bought the Keurig 250 because I liked the variety of cup/mug sizes. How do I get the unit to register the larger sizes 12, 14, 16oz size?
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Gets clogged too easily
on August 5, 2017
Posted by: Laura Ch
from Irvine, CA, United States
Gender:Female
This is my 3rd Keurig. I use my Keurig only for one cup a day, 3 days of the week. This model's needle clogs very easily and is frustrating when you are waiting for your cup of coffee. The brew isn't as strong and hot as I would prefer even with the stronger blends. I have started to use the reusable coffee holder and use 2 K cups pods worth of coffee to get a strong enough cup. Kind of defeats the purpose. I most likely won't replace this one when it dies which based on my other 2 keurigs will be in 2 years.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com