Customer reviews from keurig.com
Keurig - K250 Brewer - Purple
Average customer rating
3.7
(851 Reviews)
Rating breakdown 851 reviews
5 Stars
368
4 Stars
223
3 Stars
52
2 Stars
62
1 Star
146
71%of customers recommend this product.
(
597 out of
838)
Customer Reviews for Keurig - K250 Brewer - Purple
Customer Rating
5
LOVE IT!!
on January 27, 2016
Posted by: Awesome Receptionist
from Asheville NC
Verified Purchase:No
Our great boss bought us one of these for our office! We love it!! Fresh coffee, tea or cocoa or flavored coffee around the clock! Would recommend this to a friend!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
nice unit
on January 12, 2016
Posted by: jd
from ny
Verified Purchase:No
I am happy I purchased this unit. Works well. I drink 3 cups of coffee a day & reservoir has to be refilled daily. Because I drink so many cups I should have bought a bigger unit. But if you don't mind filling often it is a good unit.
Pros: Many Colors To Pick From, Big Selection Of Coffee, Quick To Brew
Cons: Have To Fill Reservoir Of
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
not much easier than brewed coffee
on January 30, 2016
Posted by: Linda
from cassadaga ny
Verified Purchase:No
I have to use that bulb that cleans the pin a couple times during the week. Finding brewed coffee might be less than a hassle!
No, I would not recommend this to a friend.
Response from keurig.comBy May 20, 2016
Oh no! This is not what we like to hear. We can certainly understand your frustration and would be happy to help resolve your issue. At your soonest convenience, please contact our consumer care team. We are available seven days a week from 7:00 am to Midnight, Est. and can be reached at 866-901-2739. We look forward to your call!
Written by a customer while visiting keurig.com
Customer Rating
5
Absolutely love it!
on January 16, 2016
Posted by: Gracie
from Durham, NC
Verified Purchase:No
I got this Keruig 2.0 for a Christmas present and I absolutely love it. I was playing around with it this morning and found more settings when I took away the tray part and realized I could brew up to 14 oz and there is also a froth feature. I can't wait to try the froth feature. It also allows me to use non Keruig brand kcups which I like! I will definitely not go back to my old one if I need a replacement down the road.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Barb great Grandmother
from Pasadena MD
Verified Purchase:Yes
I am just not up to waiting for my decaf and now three minutes it is in my cup. Love the taste with the Vanilla. Could write a book on how happy I am with it. If anyone finds fault with-it I don't know why. Not one con with me. My Daughter and entire family have one and if I knew how wonderful it was, would have gotten one sooner.
Pros: I Have All The Pods, The Decaf Coffee Is Great, No Complaints From Me
Cons: Can't Find One Con
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
I will not purchase again
on January 16, 2016
Posted by: 61
from Ohio
Verified Purchase:No
I am disappointed with this coffee maker. I had a older keurig that was so much better. It died after a few years! This coffee maker plugs constantly after a few cups of coffee! It also will not accept some of the coffee pods that say they are keurig acceptable. So disappointed!
No, I would not recommend this to a friend.
Response from keurig.comBy May 20, 2016
Thank you so much for taking the time to review your brewer. We’re sorry to learn about your experience and would like to offer our assistance. Please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to Midnight, Est. We look forward to your call.
Written by a customer while visiting keurig.com
Customer Rating
1
DON'T BUY 2.0!!!!!!!!!
on February 4, 2016
Posted by: Unsatisfied
from Seattle Washington
Verified Purchase:No
The machine is very picky and sometimes it will not accept a pod even though it is stamped 2.0. Hard to take time to fiddle with it just to have your coffee in the morning! I am going back to my old one that is much more reliable. Total waste of money!!!!!!!!!!
Cons: Pods Don't Always Work, Can't Use Your Own Carafe
No, I would not recommend this to a friend.
Response from keurig.comBy May 20, 2016
Thank you for reviewing your K250 brewing system. We’re sorry to learn you’re experiencing an issue with the machine recognizing the inserted Keurig pod. This is certainly not what we expect from the machine and we can understand your frustration. Please let us make things right. At your soonest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to Midnight, Est. We look forward to your call!
Written by a customer while visiting keurig.com
Customer Rating
4
so far so good
on February 5, 2016
Posted by: Dandy
from Lennon MI
Verified Purchase:No
we noticed the unit is always warm, but could not find anything in the manual or website about a "warm" mode. Is this proper? Please explain this feature, and how to over-ride it if possible. An On-Off switch would be nice.
I would recommend this to a friend!
Written by a customer while visiting keurig.com