Customer reviews from keurig.com
Keurig - K250 Brewer - Purple
Average customer rating
3.7
(851 Reviews)
Rating breakdown 851 reviews
5 Stars
368
4 Stars
223
3 Stars
52
2 Stars
62
1 Star
146
71%of customers recommend this product.
(
597 out of
838)
Customer Reviews for Keurig - K250 Brewer - Purple
Customer Rating
1
UHG !!
on December 29, 2015
Posted by: Cup a Joe
from New York
Verified Purchase:No
This thing is terrible. Gimme my Bunn back. It makes the worst cup of coffee I ever tasted.
No, I would not recommend this to a friend.
Response from keurig.comBy May 20, 2016
Thank you for your review! We’re sorry to hear you’re disappointed with your K250 brewing system. As we would like to learn more about your experience and help you with your machine, please contact our consumer care group at your soonest convenience. We are available seven days a week from 7:00 am to Midnight, Est. and can be reached by dialing 866-901-2739. We look forward to your call!
Written by a customer while visiting keurig.com
Customer Rating
3
missing a lot of features
on January 2, 2016
Posted by: lonestarr41
from mechaniscburg, pa
Verified Purchase:No
The mashing is good for weekend when time in the mornings are not a factor, without the auto on feature,I don't have time to wait for it to heatup. Knowing what I know now I would buy it, I got it for a Christmas gift. This will be my weekend machine. Coffee as always is great but time is a factor for me, back to my older one for the week days.
Pros: price, Good Coffee, Compact Size
Cons: No auto shut off, No Clock For When I Wake, Touch Screen, No Auto On For The Mornin, No Temp Controls
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
LOVE IT!!!
on December 29, 2015
Posted by: CoffeeLoverKaren
from Dallas, TX
Verified Purchase:No
My husband bought this for me for Christmas, it was the main gift that I wanted, & I am SO GLAD that I got it! It worked great right out of the box, the instructions for setup are simple, & I just love the loads of varieties of coffees to choose from. I've had so much fun trying out the different flavors, now I can't wait to get up every morning to make some coffee! I've had NO PROBLEMS whatsoever, & I would definitely recommend this product to anyone who asked me. I'm going to be upgrading to the K500 model next!
Pros: Loads Of Coffee Varieties, Easy to use, No Waste
Cons: none
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
DO NOT BUY!!!!
on January 3, 2016
Posted by: Ty
from Newtown,PA
the product is bad don't buy it. it does not even brew the right amount of coffee don't buy it its not worth it
Pros: Brews In 1 Minute
Cons: Brews Wrong Amount
No, I would not recommend this to a friend.
Response from keurig.comBy May 20, 2016
Thank you for reviewing your K250 brewing system. We’re sorry to hear that you’re experiencing an issue with the machine’s beverage output. This is certainly not a normal occurrence and we apologize for your inconvenience. As we would like to resolve this issue, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to Midnight, Est. We look forward to your call!
Written by a customer while visiting keurig.com
Customer Rating
1
PLASTIC TASTING COFFEE
on January 22, 2016
Posted by: John
from Spartanburg, S.C.
Verified Purchase:No
After purchasing my K200 on 1/23/16, my coffee continued to taste of hard plastic. I ran 2 full reservoirs of straight white vinegar followed by 4 reservoirs of fresh water. No improvement. Taking it back for refund tomorrow. No excuse for this problem to exist.
No, I would not recommend this to a friend.
Response from keurig.comBy May 20, 2016
Oh no! We’re sorry to learn about your experience and understand your frustration. Please let us make things right. At your soonest convenience, please contact our consumer care team at 866-901-2739. Our team is available seven days a week from 7:00 am to midnight, Est. We look forward to speaking with you and apologize for your inconvenience!
Written by a customer while visiting keurig.com
Customer Rating
2
This is a so so item
on January 29, 2016
Posted by: None
from Goshen IN
Verified Purchase:No
I got this for Christmas, gave my old Keurig to my son and wish I would have kept it. My old Keurig would use with any K-Cup no matter who the manufacturer was. I now receive a message with my 2.0 saying my k-cup not compatible. I've received the message that the needle is clogged and the machine is a month old. I would not recommend this to a friend. My daughter received the coffee ninja for Christmas and loves it, wish i would have asked for that.
No, I would not recommend this to a friend.
Response from keurig.comBy May 20, 2016
Oh no! This is not what we like to hear. We can certainly understand your frustration and would be happy to help resolve your issue. At your soonest convenience, please contact our consumer care team. We are available seven days a week from 7:00 am to Midnight, Est. and can be reached at 866-901-2739. We look forward to your call!
Written by a customer while visiting keurig.com
Customer Rating
1
Plastic Taste
on January 11, 2016
Posted by: Justin
from Arizona
Verified Purchase:No
Received this product as a gift. After years of using my old Keurig Mini , I was excited to get the new 2.0. Bottom line, I went back to using my old keurig mini after about 2 weeks. Nothing I do removes the burnt plastic taste from my coffee. I have soaked all removable parts (water reservoir, k-cup holder, etc) in white vineagar over night, spent an hour running white vinegar and water cleanses through the machine, and I even washed all the removable parts in the dishwasher (something you're not supposed to do but it was my last resort). Nothing I do removes the plastic taste and smell. Everything I try to brew is undrinkable. Reading the reviews from other 2.0 owners, I see I am not the only one drinking coffee that tastes like a burnt barbie doll. I have been a loyal customer for years, and even recruited my parents to the brand (my mom owns a coffee shop so this was quiet a feat), but I am now fearful of the plastic being used in the new 2.0 brewers. This will probably be the last Keurig product I use.
Cons: Plastic taste
No, I would not recommend this to a friend.
Response from keurig.comBy May 20, 2016
Thank you for reviewing your K250 brewing system. We’re sorry to hear you’re experiencing an issue with your beverage’s taste and would like to help. Please contact our consumer care team at 866-901-2739. We’re available seven days a week from7:00 am to Midnight, Est. We look forward to hearing from you and resolving this issue.
Written by a customer while visiting keurig.com
Posted by: Anonymous
from Fremont, MI
Verified Purchase:Yes
I use the brewer in my Office for guests and myself. It's very fast and efficient.
Pros: Keurig Replaced Older Pod, Love The Filter And Speed
Cons: It Only Accepts 20 Pods
I would recommend this to a friend!
Written by a customer while visiting keurig.com