Customer reviews from keurig.com
Keurig - K250 Brewer - Purple
Average customer rating
3.7
(851 Reviews)
Rating breakdown 851 reviews
5 Stars
368
4 Stars
223
3 Stars
52
2 Stars
62
1 Star
146
71%of customers recommend this product.
(
597 out of
838)
Customer Reviews for Keurig - K250 Brewer - Purple
Customer Rating
2
Will not take ALL K-Cups
on November 27, 2015
Posted by: doodler
from ca
Verified Purchase:No
I bought this as a wedding gift to my son along with about 10 boxes of tea/coffee. He had to bring me back almost 1/2 the boxes because they will not work in the new machine? that makes no sense especially since i bought off the Keurig website. not good all at
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Anonymous
from NEW BERLIN WI
Verified Purchase:Yes
I HAD A PROBLEM WITH A GIFT KEURING AND YOUR SERVICE STAFF SENT A NEW ONE. NOTHING BUT GOOD THINGS TO SAY ABOUT MY NEW ONE. WORKED LIKE A CHARM FROM TYHE MINUTE IT ARRIVED AND GOT SET UP. ;THANKS KEURIG JEANNINE
Pros: Great Service Staff
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Not a fan...
on December 13, 2015
Posted by: Beth
from Kansas City, Kansas
Verified Purchase:No
We have owned a Keurig for several years and ours was starting to malfunction at times so we bought a new one. What a disappointment. It doesn't brew as much as our old one, a pod (that it will actually accept) basically melted in the machine and then we had an abundance of coffee grounds in our cups. Was returned within 48 hours and will continue to use our old one.
No, I would not recommend this to a friend.
Response from keurig.comBy May 20, 2016
Hello and thank you for your review. We're sorry to hear you're disappointed with your new 2.0 brewer. We would love to help and improve your experience. At your soonest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to Midnight, Est. We look forward to your call.
Written by a customer while visiting keurig.com
Customer Rating
3
Not loving this
on December 17, 2015
Posted by: LMD
from Altamonte Springs,Fl
Verified Purchase:No
I am sad that this machine does not live up to the hype. First and foremost is the fact that the pods I had from previous machine do not work w this model. That leaves me with dozens of now wasted pods,money gone. Next is the no shut off feature( am now unplugging) which not only uses electricity,but I find the machine stays very warm,which worried me. I also am disappointed that I no longer get a full cup of coffee,but maybe half to 3/4 that I got w my single serve. As I have tossed the box and packing slip(my bad,thought it would be keeper like others) am seriously considerin g purchasing another brand of coffee maker/Brewer and putting this away in storage(maybe bring out if having major company). Did I also mention this is much noisier while brewing than previous models?! Sorry Keurig,this misses the mark with me.
Pros: Colors Are Very Nice
Cons: Does Not Accept Pods, Loud, Does Not Brew Full Cup, No Shut Off
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
very diappointed
on December 7, 2015
Posted by: Coffeeholic
from New Baltimore, NY
Verified Purchase:No
I am a previous owner of this product, which lasted 15 mos, until it died. Purchased the 200 series on 12/03/15, and it stopped working 12/05/15. Water no longer came out,the small window stopped working. The only thing that worked was the water heated up. I'm furious w/this product.C
Pros: None
Cons: Price, Operation
No, I would not recommend this to a friend.
Response from keurig.comBy May 20, 2016
Hello and thank you for your review. We're sorry to hear you're disappointed with your new 2.0 brewer. We would love to help and improve your experience. At your soonest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to Midnight, Est. We look forward to your call.
Written by a customer while visiting keurig.com
Posted by: Rahel
from NV
Verified Purchase:Yes
I'm totally satisfied with keurig.the product is good and costumer service is the best.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Great brewer!
on January 11, 2017
Posted by: In the City
from Wilmington, NC
Gender:Female
When we moved we had to leave our Keurig behind. I found the orange K250 and it fit our new decor perfectly. We love the "strong" choice and the selection of different sizes and ease of hot water for tea or hot chocolate. The only problem is that I can't register it at this site! There is no choice for K250! ;-(
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Not a happy customer
on September 12, 2015
Posted by: Tennis J
from Carrollton, TX
Verified Purchase:No
I've wanted a Keurig for a whle now and got one for my birthday. I love the conveience of being able to brew one cup. However, I do find the "pod coffee" to be much more expensive so I thought it would be great to buy the coffee holding pod so I could use my own coffee. Evidently not possible on the 2.0. What a bummer. I'm very disappointed. My friends have older brewers which do hold off market pods where you can use your own coffee. I'm thinking Keurig got smart and now doesn't allow that. Wow. Good job on that one, but I'm not a happy customer. Tried searching on Keurig site for one, can't find it. Again, not a happy customer.
Pros: Easy to use, Convenient When Wanting 1
Cons: Can't Brew Own Coffee
No, I would not recommend this to a friend.
Response from keurig.comBy May 20, 2016
Thank you for your review and feedback. We’ve heard consumers’ requests and we are actively working on technology advancements to ensure we have a My K-Cup® reusable filter solution that will be compatible with Keurig 2.0 technology. We’re still refining the technology. Our plan is to introduce it for the 2015 holiday season. We hope this information is helpful
Written by a customer while visiting keurig.com