Customer reviews from keurig.com
Keurig - K250 Brewer - Purple
Average customer rating
3.7
(851 Reviews)
Rating breakdown 851 reviews
5 Stars
368
4 Stars
223
3 Stars
52
2 Stars
62
1 Star
146
71%of customers recommend this product.
(
597 out of
838)
Customer Reviews for Keurig - K250 Brewer - Purple
Customer Rating
1
Worst 2.0
on April 13, 2016
Posted by: Fordy
from Glendora, CA
Verified Purchase:No
I purchased the 2.0, after have 2 other Keurig's coffee makers, but this kept stop working or turning on by itself. I called in the Customer service line twice, they told me what to do, it worked for a couple of weeks, and finally had to throw it in the garbage. I love the Keurig's simple coffee maker, but unfortunately when you made it a bit more complicated, it just wasnt working. I just wish I could have been able to return it for an exchange for something different.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Don't judge until you try
on March 23, 2016
Posted by: Stephrdz92
from San Bernardino, CA
Verified Purchase:No
I love how it has the screen up on top so you can control everything and how there is many different flavor a of coffees and teas
Pros: Kcups, Machine, Best, Coffee
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Not my favorite krurig maker!
on July 31, 2016
Posted by: Billie Ann
from Greenbrier, Ar
Gender:Female
I bought this as a replacement to my first Keurig maker that lasted over 4 years! I am not as pleased with this one! I wish that I had paid more attention to the size of the water reservoir tank!! While 40oz sounds like a lot, it is not. I'm constantly having to add water!! Trust me, for that "first" morning cup, especially waking up for work.... You don't want to read that dreaded message "add more water". If you drink at least 3 cups of coffee a day - you will be disappointed in this maker due to the size of the water tank. While I love Keurig makers, I'm stuck with this one until it wears out. Choose another model for all you true coffee lovers!!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Rosemary
on August 9, 2016
Posted by: Grandma Rosie
from New York
Gender:Female
I had the original Keurig. This one was a pain in the neck to install because of its cheasy plastic partis. Will return it. First one delivered the plastic was already all broken. Should have taken that as a warning!
No, I would not recommend this to a friend.
Response from keurig.comBy Consumer Care, August 11, 2016
Oh no! This is not what we like to hear. We can certainly understand your frustration in regards to your broken brewer and would be happy to help resolve your issue. At your soonest convenience, please contact our consumer care team. We are available seven days a week from 7:00 am to Midnight, Est. and can be reached at 866-901-2739. We look forward to your call!
Written by a customer while visiting keurig.com
Posted by: Abcb
from Ohio, United States
Gender:Male
Verified Purchase:Yes
Love the stylish color and low foot print. Customer service was excellent to work with. Makes an awesome cup of coffee too.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Saintbo
from St. Louis, MO, United States
Gender:Male
Verified Purchase:Yes
Return 1st one 2nd not giving the correct amount of coffee want my old one back what happened to the quality
No, I would not recommend this to a friend.
Response from keurig.comBy Consumer Care, September 16, 2016
Thank you for reviewing your K250 brewing system. We’re sorry to learn that your machine is not functioning correctly and would be more than happy to assist you. At your soonest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to Midnight, Est. We look forward to speaking with you!
Written by a customer while visiting keurig.com
Posted by: adiva4evr
from Seattle, WA, United States
Gender:Female
Verified Purchase:Yes
I received the coffee maker so fast, easy to use, great value for the price. easy to clean and set up, i really love this item
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Not Sure why Everyone is Raving
on September 23, 2016
Posted by: MIB13975
from Portland, OR, United States
Gender:Female
I bought this model a week ago, I've owned larger Keurigs previously (loved them) but needed something compact. So far I've brewed 3 pods of coffee, one of cocoa, and one of chai latte all at the 8 oz setting. Every single attempt gave a watered down, slightly hot beverage. SO DISAPPOINTING -- unit is being returned.
No, I would not recommend this to a friend.
Response from keurig.comBy Consumer Care, September 26, 2016
Hello and thank you for your review. We're sorry to hear you're disappointed with your new 2.0 brewer and the flavor of your beverages. We would love to help and improve your experience. At your soonest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to Midnight, Est. We look forward to your call.
Written by a customer while visiting keurig.com