Customer reviews from keurig.com
Keurig - K250 Brewer - Purple
Average customer rating
3.7
(851 Reviews)
Rating breakdown 851 reviews
5 Stars
368
4 Stars
223
3 Stars
52
2 Stars
62
1 Star
146
71%of customers recommend this product.
(
597 out of
838)
Customer Reviews for Keurig - K250 Brewer - Purple
Customer Rating
1
Keurig 2.0 250
on January 28, 2016
Posted by: Dissatisfied customer
from Maine
Verified Purchase:No
This is the 2nd Keurig Machine that I have owned and will be the last. Not only am I beyond frustrated, I purchased the machine only to get it home and found that it had been previously purchased and used (and broke and returned the store with a used K cup still in it GROSS) I then came back home and unpacked a new machine and had problems with that one, and called Kurig customer service only to be treated rudely. This machine does not read the top of the K cups nor does the outside of the packaging indicate that you CAN'T use your old K cups with it. So folks if you don't have the right K cups - beware, you will have to go out and purchase the right ones to use with this machine. Then, hold your breath that the machine will hold the water and it won't leak all over the place. Horrible experience with this thing!!!
No, I would not recommend this to a friend.
Response from keurig.comBy May 20, 2016
Oh no! This is not what we like to hear. We can certainly understand your frustration and would be happy to help resolve your issue. At your soonest convenience, please contact our consumer care team. We are available seven days a week from 7:00 am to Midnight, Est. and can be reached at 866-901-2739. We look forward to your call!
Written by a customer while visiting keurig.com
Customer Rating
1
K250 Stopped Measuring water correctly
on January 23, 2016
Posted by: Bob B.
from Raleigh, NC
Verified Purchase:No
I have an older Keurig that has worked perfectly for several years. Decided to purchase K 2.0 250. It worked for about 30 days. Now it doesn't measure water correctly, sometimes it brews continuously until manually cancelled. No longer a dependable coffee maker.... Switching back to older model.
No, I would not recommend this to a friend.
Response from keurig.comBy May 20, 2016
Thank you for reviewing your K250 brewing system. We’re sorry to learn that your machine is not functioning correctly and would be more than happy to assist you. At your soonest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to Midnight, Est. We look forward to speaking with you!
Written by a customer while visiting keurig.com
Customer Rating
4
Brews fast, but very loud
on February 14, 2016
Posted by: Late coffee drinker
from Savannah, GA
Verified Purchase:No
I received this machine as a gift and while it worked just fine I actually upgraded to the 450. It worked well, but was too small for my needs. In a two adult household it seemed like I was refilling the reservoir every day. The reservoir being on the back was a bit cumbersome with the machine being on my kitchen counter underneath cabinets. I had to pull it out and refill the reservoir each time. The motor was also very loud. I called keurig support and they said that over time it would get quieter, but this was just not good for me. It still brewed just fine and the coffee was good. I'd still recommend to a friend because I do believe that it would work great for someone in a college dorm or military barracks who wants a good cup of coffee without sacrificing on what little counter space you have.
Pros: Vibrant Color Choices, Brews Hot Fast, Compact Size
Cons: Loud Motor, Small Reservoir Size, Reservoir On Back
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
I LOVE my Keurig 2.0 K200
on February 18, 2016
Posted by: SKAndrews
from Portland, OR
Verified Purchase:No
I am a late bloomer as a coffee drinker and only drink "specialty" type drinks. Took me 5 years trying to talk myself into buying a Keurig. I finally did it last October. WoW...am I ever glad I dd. I use it for hot coffee drinks, iced tea (brewed with hot water), cocoa, soups, instant hot cereals. I have just ordered another one to put into my RV when we set it up as a home away from home. It is WoNdErFuL!!! The only thing that is bother is that I run my water through a Britta before putting it into the Keurig. Probably overdoing it...but I haven't had any problems for 4 months of constant use.
Pros: Consistent, Fast, Easy, Adaptable
Cons: Refilling The Water, Costly Pods, Not Enough "specialties"
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Love it except for 1 problem
on February 14, 2016
Posted by: Uncle
from Long Island NY
Verified Purchase:No
Great coffee, but with the electric rates around here, I wish there was an auto on/off option
Pros: Quiet
Cons: No Auto Onoff
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Steven
from Sabina, OH
Verified Purchase:Yes
The product malfunctions every time I use it. The Brewer water is under too much pressure every time, and I get coffee grounds in every cup. I haven't even had the model replaced three times. All three machines gave me the same results. If you are looking for a reliable coffee maker, this is not the one.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
It's not that bad of a machine so far
on February 15, 2016
Posted by: roxanna
from Napa, Ca
Verified Purchase:No
I recieved this as gift for christmas and I love it. Haven't ran into no serious problems with the machine. But I do know I don't waste as much as coffee now like in the past with my regular coffee machine, by making to much coffee and throwing it out, or by just wanting 2 or 3 cups "not a full pot" and making it the worst 2 to 3 cups of coffee so it gets dumped out " more waste" . Yes, the pods can be expensive look around you can get deals on the pods. I've spent $5 on a box of pods not to be bad, just look around. And for your regular coffee thats where our carafe comes in and we use it. It all up to you to make it costly or not.
Pros: Never Left Over To Waste, Choice Of Regular Coffee, Brew A Cup Or 4 Cups, Flavor Coffee, Single cup
Cons: Can Be Costly Or Not
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Dee
from Branford Ct
Verified Purchase:Yes
I love have several flavors to choose from at any time a day and not having to brew an entire pot.
Pros: Easy, Tasty, Fast, Choices
I would recommend this to a friend!
Written by a customer while visiting keurig.com