Customer reviews from keurig.com
Keurig - K250 Brewer - Purple
Average customer rating
3.7
(851 Reviews)
Rating breakdown 851 reviews
5 Stars
368
4 Stars
223
3 Stars
52
2 Stars
62
1 Star
146
71%of customers recommend this product.
(
597 out of
838)
Customer Reviews for Keurig - K250 Brewer - Purple
Customer Rating
5
Love my Keurig
on June 25, 2015
Posted by: GT
from Atlanta, Ga
Verified Purchase:No
Received my new Keurig and love it...had a Vue in the past. This one is faster, guicker and hotter. More avaiable K cups to choose from plus as an added bonus ...you have the carafe. Have been a Keurig "user" for years and this is my favorite
Pros: Fast, Accommodates All Cup Sizes, Easy to use, Multiple Settings
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
doesn't fill mug more than halfway
on July 1, 2015
Posted by: Silver
from Phoenix
Verified Purchase:No
loved the look of this new brewer. but it doesn't fill my mug more than half way even on the 10 oz setting.
Pros: Stylish, Easy to use, Fast
No, I would not recommend this to a friend.
Response from keurig.comBy May 20, 2016
Hello. Thank you for your review. We’re sorry to hear that you are experiencing an issue with the amount of coffee your machine is dispensing. Please contact our consumer care team and we would be more than happy to help resolve this issue. Our representatives are available seven days a week from 7:00 am to Midnight, Est. and can be reached at 866-901-2739. We look forward to hearing from you!
Written by a customer while visiting keurig.com
Customer Rating
5
Size doesn't always matter.
on July 4, 2015
Posted by: Pleased
from Lewiston, ME
Verified Purchase:No
I recently purchased this brewer to replace my Mini Keurig and VUE Brewers. The size is great (like the mini( it fits perfectly on my counter. Unlike the Mini it holds 40 ounces of water which makes it far more convenient. Unlike the VUE, it brews the more popular K-Cup pods, and it will brew a pot of coffee. I really enjoy this brewer. Thanks Keurig.
Pros: Easy to use, Fast, Stylish, Multiple Settings
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Malfunctioned in two weeks
on July 5, 2015
Posted by: MBerger
from Emmaus, PA
Verified Purchase:No
Wanted to like product; replaced Vue after it stopped working after 18months. This machine worked for two weeks and then began dispersing coffee at irregular amounts, overfilling cups the last few mornings. (I now have one on standby to collect the liquid so it saves my countertops.) Keurig is sending a replacement, but I lost confidence in the machine already. Moving on to a new brand the next time I need a Unit, and suspect that may be sooner rather than later.
Pros: Sleek, Easy to use, Stylish
Cons: Malfunctioned, Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Very bad...
on July 7, 2015
Posted by: Unhappy
from Grand Rapids, MI
Verified Purchase:No
Received it Monday. Hooked it up yesterday and brewed two cups without any problem. Today it didnt recognize three K-Cups (which went to waste) and has been warming up now for 30minutes... It doesnt work!
Cons: Fragile, Pricey / Poor Value, Complicated
No, I would not recommend this to a friend.
Response from keurig.comBy May 20, 2016
Oh no, that does not sound good and we are sorry to hear of this experience you are having. Please call us at customer care by dialing 866-901-2739 and one of our representatives will assist you.
Written by a customer while visiting keurig.com
Customer Rating
4
Very Good Single Serve Brew System - even after reading revs
on July 18, 2015
Posted by: KimberlyG
from Minneapolis, MN
Verified Purchase:No
I waited to write a review until I had my Keurig for several weeks to compare performance against the many reviews that already existed (especially the negative ones). Pros: First, the system is everything I needed in general for brewing a single serve cup of coffee - nice and hot, plenty strong. I enjoy the flexibility of different flavors with every cup. It is easy to use, actually stores on my counter under the wall cupboards with enough space to lift the lid to place in the cups. Having a variety pack of the regular coffee and teas has been wonderful for guests who all have differences in opinion for which coffee/tea to have, and although more expensive than knock off brands, not out of line for single serve coffee preps (especially when ordering in more of bulk size number of cups). Since I am one who orders gourmet beans for flavored coffees using an online service, I am anticipating the release of the My KCup for this model. Cons: Most of the things I didn't like are not deal breakers, but more wish list vs. general functionality. A better staying and easier to replace water reservoir lid (easy to misalign and fall into reservoir), drip tray not attached to unit is too easy to move. One too many screens for access for dispensing water. Too long a time until auto shutoff of the unit (for my type of usage, which is typically morning and evening only - not all day use). Comments vs. other negative reviews: 1) I did not need a "to go" carafe cup size and did not order this product expecting it to do so as the specs for brewing were provided. 2) After washing my carafe before use, I did not experience the "smell" that others have. 3) I have never experienced grounds coming through the system. 4) I have not experienced any program or power issues with this unit as were described in other reviews - and the water dispensed is hot enough to burn! Suggestions to Keurig: A larger reservoir would be nice, but as a single cup user this could lead to microbial issues. 2) Programmable for specific user preferences would be nice since there is more than one user in our household. Thanks, Keurig, for the free pods for this review!
Pros: Flexible Beverage Types, Fast, Perfect Single Sizes, Easy to use
Cons: Reservoir Lid Drip Tray
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Keurig 2.0 Not Suitable for making larger cups
on August 3, 2015
Posted by: Niteowl85
from Martinsburg, WV
Verified Purchase:No
Have previously owned older models of Keurig brewers. In order to make a larger cup, we use the same K-cup twice. However, when you try to use the K-cup twice with the 2.0 system, it tears the top and bottom of the K-cup and most of the coffee grounds end up in the cup. Took 2.0 back and purchased a K40 which is better suited for our requirements. 2.0 works very well for smaller cup sizes but not suitable for our needs. Thanks, Keurig, for the free pods for this review.
Pros: Easy to use, Fast, Durable
Cons: Limited Cup Sizes, Not 2 Times With Same K-c
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Easy to use
on August 18, 2015
Posted by: Adrianna
from Salem, OH
Verified Purchase:No
I use this everyday, makes amazing coffee.
Pros: Fast, Easy to use
I would recommend this to a friend!
Written by a customer while visiting keurig.com