Customer reviews from keurig.com
Keurig - K250 Brewer - Purple
Average customer rating
3.7
(851 Reviews)
Rating breakdown 851 reviews
5 Stars
368
4 Stars
223
3 Stars
52
2 Stars
62
1 Star
146
71%of customers recommend this product.
(
597 out of
838)
Customer Reviews for Keurig - K250 Brewer - Purple
Customer Rating
2
Dissappointing
on April 3, 2017
Posted by: twbod
Gender:Female
Got this as a Christmas present - 3 months ago. Performance increasingly worse. Grounds in coffee, spillage from pod. Would not purchase again.
No, I would not recommend this to a friend.
Response from keurig.comBy Consumer Care, April 3, 2017
Hi and thank you for your review and feedback. We’re sorry to hear your brewer is not functioning properly and would be more than happy to assist you. At your soonest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to Midnight, Est. We look forward to speaking with you!
Written by a customer while visiting keurig.com
Customer Rating
2
Choose another model
on September 10, 2017
Posted by: RMW44
from Maggie Valley, NC, United States
When my K60 model died, I replaced it with the K250. The K60 had a large resivoir, and was programmable. The K250 has a much smaller resivoir, and is not programmable. Initial heating, and reheating after making a cup, is very slow. Also, the entire machine is so light that when lifting the handle to insert or remove K Cups, the whole unit moves. You need two hands to do this, one to lift the handle, and one to hold the unit in place. Consider the larger more expensive models instead of this one.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
3
Good at first
on October 17, 2017
Posted by: TangyWasabi
from Delaware
Gender:Male
The machine was great at first but even after cleaning it I feel like the coffee tastes like dirt.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
3
Fussy
on November 20, 2017
Posted by: BirdsOfFire
from Fort Worth, TX, United States
Gender:Male
I've had my K250 for roughly two years, now. It is still just as fussy as when it was new. I must be sure to put the fattest and thickest portion of the colored ring around the top of the K-Cup on the LEFT side, same as when it was new. Otherwise, I get the "Oops!" message. Good news is this, I have found out how to get an after-market reusable K-Cup that will make a carafe or huge mug of coffee in a single pull. And I have discovered an after-market filter system that keeps the "dust" out of the bottom of the cup. Better still, Community Coffee has released some very good locally roasted coffee in K-Cups! I live in Texas, so New Orleans, LA is considered "local", if that makes any sense.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
LOVE IT!!! DOWNFALL POWER BUTTON
on December 28, 2017
Posted by: demaris915
from Atkanta, Ga
Gender:Female
I just got this Keurig for Christmas and I love it but I do have one problem with it. In order for me to turn off, I have to unplug it. The power button on the touchscreen does not allow me to turn it off. Is anyone else having this problem or is my Keurig defective?
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Great coffee maker
on February 4, 2018
Posted by: Yogi81
from Scottsboro, AL, United States
Gender:Male
Great coffee maker. I would give 5 stars, however, this unit does not have the automatic 2 hours shut off feature.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Reservoir too small
on March 1, 2018
Posted by: golfinggal
from Lakeland, FL, USA
Gender:Female
I owned an Elite model with a 70+oz. water reservoir and would not have purchased this model if I had realized this only holds 45oz. water. Seems like I am continually adding water.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
3
Great features Very noiseying at 4am.
on March 20, 2018
Posted by: CandyK
from San Antonio, TX, USA
Gender:Female
Makes a good cup of Joe but the loud “whoosh whoosh” as water isn’t sucked from the resovoir is annoy
I would recommend this to a friend!
Written by a customer while visiting keurig.com