Customer reviews from keurig.com
Keurig - K250 Brewer - Purple
Average customer rating
3.7
(851 Reviews)
Rating breakdown 851 reviews
5 Stars
368
4 Stars
223
3 Stars
52
2 Stars
62
1 Star
146
71%of customers recommend this product.
(
597 out of
838)
Customer Reviews for Keurig - K250 Brewer - Purple
Posted by: mhm1
from Richmond, VA
Gender:Female
Verified Purchase:Yes
I love my new brewer and enjoy all of the different options and settings. I also love the color options! The sandy color looks great in my kitchen. My only reason for giving 4 stars is that I wish it came with the carafe. I'd rather pay a little more and have everything in the box instead of shopping for it separately.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Hawaiian Catlady
from Cutler Bay, FL
Gender:Female
Verified Purchase:Yes
After 4-1/2 years, my first Keurig stopped working. I love the coffee maker! Now I have a new love. My Keurig K250 is very easy to use and doesn't take up a lot of room on my counter. The only drawback is I'm unable to use my re-useable cups with this machine. So I can't brew my favorite coffee. I will have to purchase a different cup in order to do that. :(
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: LindyLu
from Ash Flat Arkansas
Gender:Female
Verified Purchase:Yes
Only used my new Kuerig a few times and it stopped brewing. Again
No, I would not recommend this to a friend.
Response from keurig.comBy Consumer Care, October 13, 2016
Oh no! This is not what we like to hear. We can certainly understand your frustration and would be happy to help resolve your issue. At your soonest convenience, please contact our consumer care team. We are available seven days a week from 7:00 am to Midnight, Est. and can be reached at 866-901-2739. We look forward to your call!
Written by a customer while visiting keurig.com
Customer Rating
3
Pod Disappointment!
on December 22, 2016
Posted by: TGS5
from New York
Gender:Female
We purchased the K250 specifically because of the option to use the K MUG pods that could brew larger cup sizes. I am a tea drinker and now have learned that teas are not offered in the MUG size. The K250 model is easy to use but if in the end I'm not getting the cup of tea I was hoping for or am going to have to use 2 pods, what is the point? Disappointed!!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
Help
on January 12, 2017
Posted by: Bogey
I bought this 3 mos. ago and we're very pleased with this product. I need help finding a replacement water filter cartridge for this unit. The replacement I ordered was too tall.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Older and Slower!
on February 2, 2017
Posted by: RBrown
from Jacksonville
Gender:Male
I have a 2.0 that worked great in the beginning, but after about 1 year began having issues. The brew time has slowed considerably and more frequent failures such as ruptured k-cups, continue to drip or drain after brew, grains every time in the bottom of the cup. The unit still works, just not well.
No, I would not recommend this to a friend.
Response from keurig.comBy Consumer Care, February 2, 2017
Oh no! This is not what we like to hear. We can certainly understand your frustration and would be happy to help resolve your issue. At your soonest convenience, please contact our consumer care team. We are available seven days a week from 7:00 am to Midnight, Est. and can be reached at 866-901-2739. We look forward to your call!
Written by a customer while visiting keurig.com
Customer Rating
3
Luv it BUT
on February 10, 2017
Posted by: Kcmcshu
from Upstate NY
Gender:Female
I've only had this a short time but most of the time, it JUST WON'T SHUT OFF! I'm sure it's an issue with the touch screen. The Serenity color is beautiful. I also have so MANY Kcup pods that won't work in it, going to try transferring product into the My KCup the works in this brewer. If it doesn't work someone will get a lot of Kcups
No, I would not recommend this to a friend.
Response from keurig.comBy Consumer Care, February 10, 2017
Hi and thank you for your review and feedback. We’re sorry to learn about your experience and would like to offer our assistance. Please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to Midnight, Est. We look forward to your call.
Written by a customer while visiting keurig.com
Customer Rating
4
no reuable pods for carafes
on March 24, 2017
Posted by: reggie1134
from easthampton mass
Gender:Male
no reusable pods for carafes i dont like the pods of coffee u sell
Written by a customer while visiting keurig.com