Customer reviews from keurig.com
Keurig - K250 Brewer - Purple
Average customer rating
3.7
(851 Reviews)
Rating breakdown 851 reviews
5 Stars
368
4 Stars
223
3 Stars
52
2 Stars
62
1 Star
146
71%of customers recommend this product.
(
597 out of
838)
Customer Reviews for Keurig - K250 Brewer - Purple
Customer Rating
2
Inconsistent Operation
on April 13, 2016
Posted by: Disappointed
from Davenport, FL
Verified Purchase:No
I never know if I'll actually get a cup of coffee out of my Keurig K-200. Sometimes it works great, recently it's very tempremental. I've had it for just over a year, so I would think it should not be failing so soon.
Pros: Good Coffee When It Works
Cons: Only Uses Keurig Brand, Inconsistent Operation
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Exploding pods
on July 25, 2016
Posted by: Ctb55
from Esston,Md
Gender:Male
Given as present last Christmas. Trouble brewing more than one or two cups in a row without having to do complete cleaning. Even this doesn't prevent the explosion on the next cup. Talked to a service rep that sent out new interior parts. Helped briefly but now it's a guess as to whether you get a cup of coffee or cup of grinds and big mess on counter. Have been ordering and using pods from you. Disappointed at best
No, I would not recommend this to a friend.
Response from keurig.comBy Consumer Care, July 28, 2016
Hello and thank you for your review. We're sorry to hear you're disappointed with your new 2.0 brewer. We would love to help and improve your experience. At your soonest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to Midnight, Est. We look forward to your call.
Written by a customer while visiting keurig.com
Customer Rating
1
I have bought 3 Kerrigan k200
on July 26, 2016
Posted by: Lisa1965
from Corpus christ
Gender:Female
I love drinking hot coffee, so I bought 1 like my daughters and set it up. Well it would not take my mountain green 1/2 calf coffee kcups. I tried all k cups it kept pouring coffee grounds in the cup. I had to buy another one. And again I put this time the Duncan donut coffee kcups and the half calf green mountain. Well I went and got a third one thinking something had to be wrong . Well I have the 3rd one in its place and it will take a Duncan donut cup one time and then it will spew coffee grounds the next., I love drinking coffee at my daughters but I am unable to drink it in my kitchen. So disapointed.
No, I would not recommend this to a friend.
Response from keurig.comBy Consumer Care, July 28, 2016
Thank you so much for taking the time to review your brewer. We’re sorry to learn about your experience and would like to offer our assistance. Please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to Midnight, Est. We look forward to your call.
Written by a customer while visiting keurig.com
Customer Rating
2
Short life
on August 5, 2016
Posted by: Katieg
from San Antonio TX
I bought the 200 model when it first came out but didn't use until 1 year ago. As of last week the heating element no longer heats. I have always used distilled water and maintained the brewer according to the directions. Bummer! I am now using my 2011 model individual brewer ag as in. It still works grest.
No, I would not recommend this to a friend.
Response from keurig.comBy Consumer Care, August 8, 2016
Oh no! This is not what we like to hear. We can certainly understand your frustration and would be happy to help resolve your issue. At your soonest convenience, please contact our consumer care team. We are available seven days a week from 7:00 am to Midnight, Est. and can be reached at 866-901-2739. We look forward to your call!
Written by a customer while visiting keurig.com
Customer Rating
1
Disappointment
on August 16, 2016
Posted by: Suzrobbins
from Massachusetts, usa
Gender:Female
I bought my brewer about 2 months ago. I have been very happy with my previous 3 keurig Brewers. Unfortunately this brewer has not lived up to my expectations. It is small which is nice, but there is no auto turn off feature, you cannot pre-set the brew size, and the reservoir is small and in an awkward place. I just now had a needle maintenance error, and although it is not on the FAQs for the brewer, it was on multiple other sites and seems like a common problem because there is a needle maintenance tool included with the brewer (who knew?). I would not recommend this model at all.
No, I would not recommend this to a friend.
Response from keurig.comBy Consumer Care, August 18, 2016
Oh no! This is not what we like to hear. We can certainly understand your frustration and would be happy to help resolve your issue. At your soonest convenience, please contact our consumer care team. We are available seven days a week from 7:00 am to Midnight, Est. and can be reached at 866-901-2739. We look forward to your call!
Written by a customer while visiting keurig.com
Customer Rating
4
Love my New 2.0 Keurig
on September 22, 2016
Posted by: cbeach
from Sugar Land
Gender:Female
My larger Keurig went out and really like this smaller unit and the bone color is perfect in my newly updated kitchen.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Disappointed compared to previous brewers!
on September 28, 2016
Posted by: Martini
from Mannsville, NY
Gender:Female
Verified Purchase:Yes
I am disappointed that I need to press the Keurig kcup and puncture the bottom before I close the handle. If not, they leak all over the brewer and I need to take it apart and clean it. With all of my previous brewers, I just popped the Keurig kcup in and lowered the handle without a problem.
No, I would not recommend this to a friend.
Response from keurig.comBy Consumer Care, September 30, 2016
Hello and thank you for your review. We're sorry to hear you're disappointed with your K250 brewer. We would love to help and improve your experience. At your soonest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to Midnight, Est. We look forward to your call.
Written by a customer while visiting keurig.com
Posted by: lexiebelle
from Virginia, United States
Gender:Female
Verified Purchase:Yes
Brought this one to replace my other one that was bigger but was not working as it should after only having for almost 2 years. This model may be smaller but I love it! so easy to use and has features that my bigger model did not have.
I would recommend this to a friend!
Written by a customer while visiting keurig.com