Customer reviews from keurig.com
Keurig - K250 Brewer - Purple
Average customer rating
3.7
(851 Reviews)
Rating breakdown 851 reviews
5 Stars
368
4 Stars
223
3 Stars
52
2 Stars
62
1 Star
146
71%of customers recommend this product.
(
597 out of
838)
Customer Reviews for Keurig - K250 Brewer - Purple
Customer Rating
5
Love it!
on December 26, 2015
Posted by: Kat
from Charleston, SC
Verified Purchase:No
I got my Keurig from my brother for Christmas and I love it. I also received a big variety pack of K-Cups and a reusable K-Cup as well. I absolutely love it. I live in an apartment with a small kitchen, and I love kitchen gadgets, so I was worried it wouldn't fit, however, it's very compact and fits in a small space. I only drink one small cup of coffee a day, so this is perfect for me, but I intend to get the carafe so that I can use it when I have company over. I notice a lot of people complaining that not all K-Cups work in the 2.0, and that's true- I got some Crazy Cups in my variety pack that don't work, so I just open them, dump the grounds into the reusable cup and brew. Throw away the top, and recycle the cup (since Crazy Cups are recyclable). Additionally, if someone wants more coffee, there's always the option to brew a carafe! The only cons about this Keurig, that I've found so far, are easily remedied. I love my Keurig!
Pros: Small, Quick, Color, Reusable Cup Available, Brews Just Enough
Cons: Not All Cups Recyclable
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Love my new 2.0
on December 31, 2015
Posted by: buffyL13
from New York NY
Verified Purchase:No
This is my third Kuerig and I love it. I have always had the single serve models and this one with the refillable tank and size choices makes me so happy. Plus, having a filter means I don't have to waste money on bottled water.
Pros: Size Choices, Great Color, Compact design
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Love it!!
on December 29, 2015
Posted by: Tonya the Dork
from Asheboro, NC
Verified Purchase:No
I have gone back and forth on whether to get one or not. Finally decided to get one. I live with my sister and she mocked me a little. Now I can't keep her away from it. Every time I get a new flavor, she wants to try it. And I can't keep the regular Folger's in stock. She keeps drinking it all. We have a regular coffee pot. And we use the Keurig every day.
Pros: Perfect Cup, Perfect size, Everyday Use, Has A Permanent Filter
Cons: May Have To Hide It
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Customer Service Excels
on January 4, 2016
Posted by: Anonymous
from Brainerd, MN
Verified Purchase:No
I had problems with my brewer, it would not brew anything! All my pods were the correct ones from Keurig, and it would not even brew hot water... After talking with customer service, they had me explain the problem and had me run through some troubleshooting. The problem was not resolved. Customer service then decided that they would send me a whole new machine. I am currently waiting for it to arrive, but I am very pleased with customer service. Review to come once the new machine arrives.
Pros: Customer Service, Prompt Answers To Concern
Cons: Brewer Disfunctional
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Customer Service solved the problem on New Years Day!
on January 1, 2016
Posted by: Anonymous
from WV
Verified Purchase:No
I'm writing this for my mother who received the Keurig K200 for a Christmas gift. A friend had given her the KCup pods to use in the new Keurig, but to our dismay they were not usable. The OOPS message came up with 4 of the pods we tried..all different varities but usable in Keurigs. I decided to call the customer service # on the screen & they were quick to fix the problem. It seems that this Keurig pot is equipped with a laser to read the top of the pods & the pods we had were not newer pods. The new pods will have a lavender, grey or white ring on the edge of the pod top. Thank you very much to the customer service agent that assisted us last night.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Plastic Taste
on January 3, 2016
Posted by: Sandi
from Florida
Verified Purchase:No
I spent 2 hours on the phone with customer service. They were so patient and di everything to help. We did multiple vinegar rinses plus up to 12 water rinses and still the taste and smell of plastic was evident. We exchanged the brewer and went through he same process. I was determined to fix it. Unfortunately after a couple of cups of coffee, the taste came back. Had my previous Keurig for 4 years....
Pros: I Love Keurig, Size Of This Model, Customer Service Is Plus
Cons: Plastic taste
No, I would not recommend this to a friend.
Response from keurig.comBy May 20, 2016
Thank you for reviewing your K250 brewing system. We’re sorry to learn about your experience and would be happy to assist you. At your soonest convenience, please contact our consumer care team at 866-901-2739. Our team is available seven days a week from 7:00 am to Midnight, Est. We look forward to your call!
Written by a customer while visiting keurig.com
Customer Rating
4
If you're familiar with the Keurig Brand, give this a go!
on December 27, 2015
Posted by: lizziebug24
from Iowa
Verified Purchase:No
I fell in love with the original Keurig, we have one where I work. I ended up with the same Christmas present twice this year so I took one back in exchange for this (they were out of stock of the one we use at work). It's not too bad- the cup size was the toughest to figure out.I ended up making a chart of how much water for each cup size. My Dad was skeptical about me getting one since he's heard all the bad things about Keurigs going bad but now that he sees what it can do and how easy it is (with the proper knowledge on how to run it), he's fallen in love with it. If you're familiar with the Keurig machine process then I give it a go. But if you're a new-comer to Keurig, I suggest trying one of the more simpler machines that only has 3 brew button options.
Pros: Good coffee taste, Fast and Easy
Cons: No 12 Oz Feature, Ounce Size Feels Off, K-cup Prices
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Great coffee brewer!
on December 31, 2015
Posted by: robk
from michigan
Verified Purchase:No
I love having a fresh hot cup of coffee each day. I usually have two cups before noon. I do not understand the negative reviews, as my Keurig 2.0 has worked flawlessly for the 8 months that I have owned it so far. Just follow the instructions for proper cleaning and maintenance of the unit!
I would recommend this to a friend!
Written by a customer while visiting keurig.com