Customer reviews from geappliances.com
GE - Caf Series 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
Average customer rating
3.8
(96 Reviews)
Rating breakdown 96 reviews
5 Stars
45
4 Stars
16
3 Stars
14
2 Stars
13
1 Star
8
62%of customers recommend this product.
(
58 out of
93)
Customer Reviews for GE - Caf Series 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
Customer Rating
3
OK
on August 17, 2015
Posted by: Christine Gent
from Manor, PA, United States
Had microwave for 10 weeks and the handle looks terrible. Its a piece of plastic covered in a stainless steel colored sticker. Sticker is not coming off due to head from burner now looks horrible.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
2
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome
on November 19, 2016
Posted by: cds924
from Ohio
Convection feature save energy from using main oven cooks great
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
I hate this replacement microwave.
on December 2, 2016
Posted by: 2 Corgis
from New Jersey, United States
I HAD to buy this microwave to replace my 7 year old Cafe microwave that died after very little use. Dimensions were the same and it matched my Cafe stove. It was cheaper to replace than repair. Pathetic! It is made much more cheaply. And the dial feature is a pain- it's really not intuitive at all. I despise the stainless interior - it is much more work to keep clean. and I hate that the clock does not stay on all the time.
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
3
Not very intuitive
on October 14, 2017
Posted by: dkirkwood
The microwave works fine. Food and beverages heat up nicely. The controls and the dial operations leave something to be desired.
No, I would not recommend this to a friend.
Features
3
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Dissapointed
on January 2, 2018
Posted by: Jppp
Replaced my GE Cafe Series (original version) because it finally died, with the current version. Gotta say, they downgraded in quality.
- No number pad, just a dial?!?! C'mon...Seriously!
- cheap handle, cheap door,
- takes nearly 2x as long to cook compared to the previous model
- Fan if freaking loud as heck, even on LOW
- No number pad, just a dial?!?! C'mon...Seriously!
- cheap handle, cheap door,
- takes nearly 2x as long to cook compared to the previous model
- Fan if freaking loud as heck, even on LOW
Just an average microwave at a premium price.
No, I would not recommend this to a friend.
Response from geappliances.comBy BRENDAatGE, GE_Appliances, January 11, 2018
Hello Jppp,
Thanks for taking the time to write a review. Many factors go into the design of our products and consumer input is a top priority. Other factors, such as consumer expectations, manufacturing, cost, changing technology and product appearance are also part of the design decision.
Your comments are important to us and we have forwarded them to our product design division.
Thanks for taking the time to write a review. Many factors go into the design of our products and consumer input is a top priority. Other factors, such as consumer expectations, manufacturing, cost, changing technology and product appearance are also part of the design decision.
Your comments are important to us and we have forwarded them to our product design division.
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible product
on May 4, 2018
Posted by: Smokeycosmo
from Grosse Pointe
Have been using for 18 months...switch within unit, when closing unit for operation is not functioning correctly...began acting up 6 months ago...now totally non-operational...
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
4
This was a replacement
on August 13, 2015
Posted by: trails of the soul
from North Carolina, United States
I am quite disappointed in the fact that this is a replacement for the microwave I originally purchased along with the stove as a stainless steel set and this microwave has a plastic handle instead of stainless steel.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
2
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
not recommend
on June 29, 2017
Posted by: mafranco19
from Miami, FL, United States
I bought this in 2014 and it already hurt I do not recommend it ( is no working)
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
5
Response from geappliances.comBy NANCYatGEA, GE Appliances, August 3, 2017
Hello Valued Customer - we are very sorry to hear that your over-the-range Cafe' microwave is no longer working properly. This is certainly not what we would expect to hear and we apologize for your inconvenience. Please disconnect the power to the microwave via the main power supply (normally your home circuit breaker) for a few minutes to see if this resets the microwave. If not, please contact GE Factory Service at 1-800-432-2737 for assistance. You may also contact us if necessary via our website at:
http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact Thanks for providing your feedback.
http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact Thanks for providing your feedback.
Written by a customer while visiting geappliances.com