Customer reviews from geappliances.com
GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator
Average customer rating
4.3
(2,391 Reviews)
Rating breakdown 2,391 reviews
5 Stars
1,443
4 Stars
548
3 Stars
171
2 Stars
92
1 Star
137
85%of customers recommend this product.
(
1,850 out of
2,186)
Customer Reviews for GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator
Customer Rating
4
Noisy
on January 20, 2021
Posted by: Doris Louise
from Minnesota
Positives about this refrigerator is the inside lighting is bright, the counter depth did not take away a lot of storage area, which I worried about, the fingerless stainless works really well, ice maker is prolific, but it runs noisy. Noisy enough to bug me when the house is quiet. Can't decide if I'd recommend it or not.
Features
4
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
4.5 stars
on January 21, 2021
Posted by: Trust Christ
It could be a five if it came in other colors such as almond, tan, or bronze.
I would recommend this to a friend!
Features
5
Quality
5
Value
5
Response from geappliances.comBy Guy@GEA, GE Appliances, March 12, 2021
Hello Trust Christ, we appreciate the recommendation! In addition, we'll be sure to share your suggestion with our team for future consideration. We're wishing you the best!
Guy@GEA
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Expensive water filters---No option
on January 27, 2021
Posted by: Milewood
from New York
Refrigerator is ok but replacement filters are expensive with no alternatives.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Guy@GEA, GE Appliances, January 28, 2021
Hi Milewood, we'll be sure to share your comments with our product team for future consideration. Your feedback is greatly appreciated and will help us make improvements down the road. We're wishing you the best! - Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect Refridgerator
on February 7, 2021
Posted by: michellepa
My husband and I looked at tons of appliances and the GE Profile line + this refrigerator looks perfect in our kitchen and has exceeded our expectations.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, February 16, 2021
Hi there, Michellepa - Thank you for the wonderful review and for taking the time to share your feedback. We're so glad that you're pleased with your new refrigerator. You have a great model and we're happy that it's exceeding your expectations. Thanks so much for making GE Appliances a part of your home! -Mikayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Very spacious
on March 20, 2021
Posted by: GBrock
from Clovis, CA
We really enjoy this refrigerator. We particularly like the deep size storage on the door shelves. It makes everything really accessible. We also like having the water dispenser located inside the fridge because this prevents our toddlers having free access to make a huge mess with a door dispenser.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy HannahGEA, GEA, March 22, 2021
Hello, Thanks for reaching out! We are so pleased to hear that you are happy with your new refrigerator. Welcome to the GEA family! If you need anything in the future, feel free to reach back out! Thanks! -HannahGEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Freezer door
on December 31, 2021
Posted by: None 56
from Peoria IL
The freezer door won't stay closed, waiting patiently for the repair man to get here, been 2 weeks. Shame you have to tape the door shut, after waiting 9 months to get it
Features
5
Performance
5
Quality
1
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, January 4, 2022
Hi there,
Sorry to hear that your freezer drawer isn't closing! We can understand how that'd be frustrating for sure. We'd recommend taking a look at the following article to see if it helps matters: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18947
If those tips don't help, then we'd recommend reaching out to our service team to make sure that you're using your factory warranty. Our team can be found here: https://www.geappliances.com/ge/service-and-support/service.htm
We do hope this helps and that this is taken care of for you soon.
All the best,
Michael@GEA
Sorry to hear that your freezer drawer isn't closing! We can understand how that'd be frustrating for sure. We'd recommend taking a look at the following article to see if it helps matters: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18947
If those tips don't help, then we'd recommend reaching out to our service team to make sure that you're using your factory warranty. Our team can be found here: https://www.geappliances.com/ge/service-and-support/service.htm
We do hope this helps and that this is taken care of for you soon.
All the best,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Average Quality Fridge
on March 20, 2022
Posted by: SharanV
from Charlotte
Plastic Quality is bad. Not worth the price. Marked up deliberately.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
5
Refrigerator
on August 16, 2022
Posted by: PSWS
from Wisconsin
The installers broke part of a small basket in the freezer when they installed the refrigerator and did not tell us.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com