Customer reviews from geappliances.com
GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator
Average customer rating
4.3
(2,410 Reviews)
Rating breakdown 2,410 reviews
5 Stars
1,449
4 Stars
553
3 Stars
174
2 Stars
93
1 Star
141
85%of customers recommend this product.
(
1,860 out of
2,200)
Customer Reviews for GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator
Customer Rating
1
Nothing but problems
on July 8, 2024
Posted by: Kellysf
from SF
I've had this refrigerator a little over a year. I had to get it serviced only 4 months in because it froze all my refrigerator food. Now, it's not refrigerating at all. The only way to keep my food cold is by using the turbo cool feature and stocking ice in the refrigerator. I thought GE was a reliable brand but this is ridiculous. Do not recommend.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, July 11, 2024
We understand the importance of an appliance operating as designed for an extended amount of time. We strongly encourage you to schedule service with one of our certified technicians to get this cooling issue properly addressed. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
4
Fits my Space!!
on April 9, 2014
Posted by: Toughtoplease
from Columbia, SC, United States
We needed to fit the space in our kitchen and reviewing all available models this one had the nicest quality.
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
GE Profile Series Refrigerator
on May 28, 2014
Posted by: patvav
from Estero, FL, United States
I selected this refrigerator based on the features. The inside is spacious with bright lights.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Failed out of the box
on October 30, 2014
Posted by: NotSoHappyCustomer
from Pittsburgh, PA, United States
Pick another GE product, this one failed out of the box. Return/repair was cumbersome.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
4
Just the right size
on November 5, 2014
Posted by: Schmalz
from Cleveland, OH, United States
The counter-depth, French door refrigerator is the perfect size for our kitchen. The contents of the refrigerator section are all right at eye level. Nothing gets hidden in the back of the refrigerator. The LED lighting is clear, bright and fabulous! While the freezer section is on the small side, it has all the storage space that our two-person household requires.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Very Impressed
on November 6, 2014
Posted by: Paulvk
from Upper Lower Michigan
After reviewing many units and the internal layouts we decided on this unit. Very pleased with the shelving layouts and options. Unit is very attractive and we are very pleased with the simplicity of the setup and operation and storage options. The only item we had to rethink was where to keep my wifes wine. Not enough height in the doors, where we are used to keeping it, unless you give up the slide down storage tray in the right door. Right now it is laid down on the shelf.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Initial problem but fine now
on December 3, 2014
Posted by: MarcPen
from Asheville, NC, United States
I bought this fridge in Oct 2014 and within a few weeks we found that things were freezing in the vegetable bins and on the shelves no matter what temperature we set it at. Called for service and they came out, plugged a computer terminal into the top of the fridge and said that we have a bad fan. The computer ordered the part and it arrived a few days after and the technician came and installed in about 10 minutes. Everything has been fine since.
I would recommend this to a friend!
Features
4
Performance
3
Quality
3
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
What a headache!
on December 10, 2014
Posted by: dt94
from Greer, SC, United States
We have had this appliance for less than 2 months and have already had 4 service calls. Now the fan has gone out and the refrig is registering 61 degrees and the freezer is registering -28 with no ability to make ice.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com