Customer reviews from geappliances.com
GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator
Average customer rating
4.3
(2,391 Reviews)
Rating breakdown 2,391 reviews
5 Stars
1,443
4 Stars
548
3 Stars
171
2 Stars
92
1 Star
137
85%of customers recommend this product.
(
1,850 out of
2,186)
Customer Reviews for GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator
Customer Rating
1
Pizz poor product
on August 12, 2019
Posted by: Productsucz
from Virginia
Water does not work. Not making ice due to water no water coming through line
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARONatGE, GE_Appliances , August 15, 2019
Hello Productsucz - Thanks for your refrigerator review. We're sorry for your icemaker experience and would like to provide some information that may help resolve the issue: https://products.geappliances.com/appliance/gea-support-search-content?contentId=39363
If service is needed, appointments may be scheduled by calling GE Service at 1-800-432-2737 or online at: http://www.geappliances.com/ge/service-and-support/service.htm
If service is needed, appointments may be scheduled by calling GE Service at 1-800-432-2737 or online at: http://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
5
I like the French Door style and functionality.
on May 2, 2016
Posted by: Lil Russ
from Metairie, LA, United States
Only had the appliance for two weeks but so far very happy with it.
I would recommend this to a friend!
Written by a customer while visiting geappliances.com
Customer Rating
4
Larger door panels
on May 29, 2014
Posted by: sotie
from Ohio, United States
I waited approximately 8 months for this appliance to be delivered. If it not had been for all the other "profile" appliance I was hoping to match in my newly renovated kitchen I would have gone elsewhere
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
lighting/shelf design
on December 21, 2015
Posted by: Michellemarie
from Rochester Hills, MI, United States
The improved lighting and circulation from my previous model is great! The side door shelves are also set up very nicely.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Roomy and bright. Avoid stainless
on April 25, 2016
Posted by: Shika
from Eugene, OR, United States
All seems fine except for having to clean fingerprints off with special spray too frequently
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Replacement for a 15 year old GE Profile
on June 13, 2016
Posted by: Billitkid
from Ohio, United States
Great accessibility for all features, styling and performance is great.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor design
on September 29, 2019
Posted by: Nuss
from New Jersey
This refrigerator is poorly designed with shelves on door. I purchased this based on online pictures because it looked similar inside to my previous refrigerator. Unfortunately the shelves are 2 inches less in depth and the bins on the doors are two inches deeper. Since I rarely use the door bins this is totally impractical for my use. The bins are so deep that the few things I store in them fall over.
As another person said I'll have to eat my loss on this and purchase another more practical refrigerator.
Just wish in the specs they would put the dimensions of the shelves and bins.
As another person said I'll have to eat my loss on this and purchase another more practical refrigerator.
Just wish in the specs they would put the dimensions of the shelves and bins.
No, I would not recommend this to a friend.
Features
1
Performance
5
Response from geappliances.comBy SHARON@GEA, GE_Appliances , September 30, 2019
Hello Nuss - Thank you for the feedback. We appreciate your comments for improving our shelf and bin design and apologize for any inconvenience. We'll be glad to share your comments with our refrigerator design team. Thanks for choosing GE Appliances!
Written by a customer while visiting geappliances.com
Customer Rating
1
Disappointed
on December 19, 2020
Posted by: Crestfallen
from Maine
Was all set to purchase along with the GE profile electric range with the two burners to that can be connected for griddle pan. But that only comes in black stainless steel. Now I'm thinking if another manufacturer altogether. Why doesn't this refrigerator come in black stainless, that at least would have solved the issue?
Features
4
Response from geappliances.comBy Avery, GE, January 18, 2021
Hello Crestfallen,
Thanks for your feedback. We sincerely apologize for any inconvenience the color of this refrigerator may have caused. This model comes in black slate but does not have a purely black stainless option. If you have any other questions please reach out to us here:https://www.geappliances.com/ge/service-and-support/contact.htm
Thanks for your feedback and for choosing GE Appliances!-Avery@GEA
Thanks for your feedback. We sincerely apologize for any inconvenience the color of this refrigerator may have caused. This model comes in black slate but does not have a purely black stainless option. If you have any other questions please reach out to us here:https://www.geappliances.com/ge/service-and-support/contact.htm
Thanks for your feedback and for choosing GE Appliances!-Avery@GEA
Written by a customer while visiting geappliances.com