Customer reviews from geappliances.com
GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator
Average customer rating
4.3
(2,410 Reviews)
Rating breakdown 2,410 reviews
5 Stars
1,449
4 Stars
553
3 Stars
174
2 Stars
93
1 Star
141
85%of customers recommend this product.
(
1,860 out of
2,200)
Customer Reviews for GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator
Customer Rating
4
Noisy
on July 23, 2023
Posted by: JLFP
We like it and it is roomy for the size, but it makes a vibration noise while it runs. With an open layout home it can get really annoying. it goes away when I push on the door, which makes no sense at all. Also, why they did not place the button for the water spout so you could push it with the glass to fill it, also makes no sense. You have to use two hands to fill your glass.
Features
5
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
nice look, but fingerprints are apparent
on August 9, 2023
Posted by: crazy requirement
1. This frig is supposed to be fingerprint resistent, but fingerprints are apparent and need to be wiped off, which is very disappointing.
2. I wish the frig doors would be heavy enough to close automatically without having to be shut. Even with product on the door shelves, the doors need to be physically shut completely and do not close otherwise. Plus the left door has to be pushed harder because of the design.
3. I wish there was a place for individual eggs.
2. I wish the frig doors would be heavy enough to close automatically without having to be shut. Even with product on the door shelves, the doors need to be physically shut completely and do not close otherwise. Plus the left door has to be pushed harder because of the design.
3. I wish there was a place for individual eggs.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features!
on September 9, 2023
Posted by: Fcggal
The new GE profile French door refrigerator/freezer is a spacious and efficient upgrade over the 2012 model we had previously. The chilling system works nicely - no more freezing issues in the fridge section and it feels considerably roomier than the old model. Love it!
Written by a customer while visiting geappliances.com
Customer Rating
5
Clean and Streamline
on September 15, 2023
Posted by: LoriB13
Beautiful refrigerator/freezer, very clean lines. The lighting is amazing, making visibility great. I like the larger storage in the double French doors, and the shelves and drawers are perfect.
Written by a customer while visiting geappliances.com
Customer Rating
5
Light, Bright and High Quality
on September 16, 2023
Posted by: JEM518
from Colorado
Beautiful and functional inside and out! Led's work great, loads of storage room with all those great door shelves as well as the glass ones. Adequate size freezer and love the water inside. No more ice cubes flying everywhere with my old outside dispenser. Light and bright and high end looking!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Condenser broke in less than 2 years
on October 11, 2023
Posted by: k281
from Michigan
I purchased this refrigerator and it was delivered in March 2022. After just a year and a half the condenser has already failed and I will have to have it repaired. Unacceptable.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian@GEAppliances, October 11, 2023
Greetings! We appreciate you taking the time to leave us a review. We are extremely sorry to hear that your condenser has failed after only a year and a half of use. This is in no way the consumer experience that we strive for, and we are deeply apologetic. We will be sure to share this feedback with our product design teams so they can make the necessary improvements to this model.
Thank you for choosing GE Appliances for your home, and we hope to gain your confidence back with our appliances in the future. - Adrian@GEAppliances
Thank you for choosing GE Appliances for your home, and we hope to gain your confidence back with our appliances in the future. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
On a wait and see mode right now
on October 12, 2023
Posted by: JJDinMD
from Maryland
Had the unit for 3 days now....Love the look.....but having some questions about function issues like seeing the actual temperature display (user manual says you can..but i cant seem to get it to show me)...there is constant condenstation/ice build in the top part of the freezer door as though there maybe some air gettting in.....not sure if the fresh food area is cooling properly ( placed a tempurature guage in the fridge and it never gets to the temputature on the digial dispay in the door).....so on a wait and see mode right now...
Features
3
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Tierra@GEAppliances, October 12, 2023
Hello there,
Thanks so much for taking the time to post this review. We appreciate the honest feedback and we're more than glad to provide some clarity.
The actual temperature feature is not active on this model. What you see in the manual is referring to specific models. As far as the condensation, we completely understand your concern. Please refer to the link here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19186
For information on the unit not cooling properly, please click here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
We hope this helps. Please let us know if there is anything else we can assist with. - Tierra@GEAppliances
Thanks so much for taking the time to post this review. We appreciate the honest feedback and we're more than glad to provide some clarity.
The actual temperature feature is not active on this model. What you see in the manual is referring to specific models. As far as the condensation, we completely understand your concern. Please refer to the link here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19186
For information on the unit not cooling properly, please click here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
We hope this helps. Please let us know if there is anything else we can assist with. - Tierra@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features1
on October 19, 2023
Posted by: Aly52
from Fort Myers, Fl
Solid product. Lots of space for a counter depth refrigerator.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com