Customer reviews from geappliances.com
GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator
Average customer rating
4.3
(2,391 Reviews)
Rating breakdown 2,391 reviews
5 Stars
1,443
4 Stars
548
3 Stars
171
2 Stars
92
1 Star
137
85%of customers recommend this product.
(
1,850 out of
2,186)
Customer Reviews for GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator
Customer Rating
3
Looks sharp
on July 6, 2023
Posted by: HollyAnne
Generally like the refrigerator. Lots of useful spaces for eye level storage, but you must open both doors to access the full width drawer. Had a mysterious freezer shut down/failure at 3 wks old & had to scramble to save foods. Miraculous return of function by the next am. Codes didn't identify the reason.
Response from geappliances.comBy Devin@GEA, GE_Appliances, July 6, 2023
Hi there,
Thank you for taking the time to leave a review on your refrigerator. We always appreciate hearing your personal experience with the appliance, as well as your feedback.
With that being said, we are thrilled to hear that you are liking your new refrigerator. We are sorry to hear that you had an issue with the freezer shutting down, we are glad that it resolved itself. If you should ever have any issues, questions, or concerns, please don't hesitate to reach back out for assistance.
This appliance truly is wonderful, and comes with all the bells and whistles. We hope that you will enjoy the capacity, convenience, and different features that this appliance has to offer for many years to come.
Thank you,
-Devin@GEA
Thank you for taking the time to leave a review on your refrigerator. We always appreciate hearing your personal experience with the appliance, as well as your feedback.
With that being said, we are thrilled to hear that you are liking your new refrigerator. We are sorry to hear that you had an issue with the freezer shutting down, we are glad that it resolved itself. If you should ever have any issues, questions, or concerns, please don't hesitate to reach back out for assistance.
This appliance truly is wonderful, and comes with all the bells and whistles. We hope that you will enjoy the capacity, convenience, and different features that this appliance has to offer for many years to come.
Thank you,
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Features are ok.
on July 20, 2023
Posted by: TM9075
Recently replaced our 15 year old GE profile with a newer model profile. New one is ok but built flimsier than the old profile. Freezer door and trays squeak loudly when opened. Very annoying. When shopping for this one, every appliance store visited we were told we would not get 15 years out of the new one, maybe 10 years. We are not crazy about the interior layout and flimsy shelving but it's the only model that fit into the counter depth spot the old one occupied.
Features
3
Performance
4
Quality
2
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
3
Well illuminated and spacious
on July 23, 2023
Posted by: Jim5555
from Texas
We have had our refrigerator for about three weeks and it has performed nicely. During that time I can make two observations: number one this GE makes and excessive amount of noise. It can be heard in an adjacent living room. Number two, the water spout is, difficult to reach and activate unless using your right hand.
I would recommend this to a friend!
Features
4
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Jonathon@GEA, GE Appliances, July 25, 2023
Hello - Thank you so very much for taking a moment to get in touch. We're glad to see that you're liking the appearance and features. However, we are sorry to hear about the noise being louder than normal.
We are definitely going to be taking this feedback and sharing it with our product team. This will allow us to look for improvements that we can make towards our appliances. We really do appreciate you letting us know.
If you have any other questions, we're always happy to help. - Jonathon@GEA
We are definitely going to be taking this feedback and sharing it with our product team. This will allow us to look for improvements that we can make towards our appliances. We really do appreciate you letting us know.
If you have any other questions, we're always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Noisy
on July 23, 2023
Posted by: JLFP
We like it and it is roomy for the size, but it makes a vibration noise while it runs. With an open layout home it can get really annoying. it goes away when I push on the door, which makes no sense at all. Also, why they did not place the button for the water spout so you could push it with the glass to fill it, also makes no sense. You have to use two hands to fill your glass.
Features
5
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
nice look, but fingerprints are apparent
on August 9, 2023
Posted by: crazy requirement
1. This frig is supposed to be fingerprint resistent, but fingerprints are apparent and need to be wiped off, which is very disappointing.
2. I wish the frig doors would be heavy enough to close automatically without having to be shut. Even with product on the door shelves, the doors need to be physically shut completely and do not close otherwise. Plus the left door has to be pushed harder because of the design.
3. I wish there was a place for individual eggs.
2. I wish the frig doors would be heavy enough to close automatically without having to be shut. Even with product on the door shelves, the doors need to be physically shut completely and do not close otherwise. Plus the left door has to be pushed harder because of the design.
3. I wish there was a place for individual eggs.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features!
on September 9, 2023
Posted by: Fcggal
The new GE profile French door refrigerator/freezer is a spacious and efficient upgrade over the 2012 model we had previously. The chilling system works nicely - no more freezing issues in the fridge section and it feels considerably roomier than the old model. Love it!
Written by a customer while visiting geappliances.com
Customer Rating
5
Clean and Streamline
on September 15, 2023
Posted by: LoriB13
Beautiful refrigerator/freezer, very clean lines. The lighting is amazing, making visibility great. I like the larger storage in the double French doors, and the shelves and drawers are perfect.
Written by a customer while visiting geappliances.com
Customer Rating
5
Light, Bright and High Quality
on September 16, 2023
Posted by: JEM518
from Colorado
Beautiful and functional inside and out! Led's work great, loads of storage room with all those great door shelves as well as the glass ones. Adequate size freezer and love the water inside. No more ice cubes flying everywhere with my old outside dispenser. Light and bright and high end looking!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com