Customer reviews from geappliances.com
GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator
Average customer rating
4.3
(2,410 Reviews)
Rating breakdown 2,410 reviews
5 Stars
1,449
4 Stars
553
3 Stars
174
2 Stars
93
1 Star
141
85%of customers recommend this product.
(
1,860 out of
2,200)
Customer Reviews for GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator
Customer Rating
5
Great American built product
on April 11, 2023
Posted by: Rich the Empire Lion
from Empire, MI 49639
Great product ! Returned two new Electrolux fridges due to poor quality prior to our dealer Max’s in Traverse City recommending the GE Profile. I would suggest changing out the left door stop to a softer rubber to prevent a harsh noise. I personally changed it to a softer durometer rubber and it is quiet now.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Pros and cons
on April 16, 2023
Posted by: Dana Jordan
from West Palm Beach, FL. 33409
I like the extra deep side compartments on the door; the ice tray is to small; using the filtered water faucet requires two hands and the refrigerator runs pretty much constantly. Great lighting of both refrig and freezer compartments.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on April 24, 2023
Posted by: Monkey business
from Michigan
Love that its counter depth give us more space in our kitchen
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great slate color and features
on April 25, 2023
Posted by: MasterGardener23
from Isanti, MN
Overall, we are very happy with this fridge. However, when we went to hook up the water line the shroud was off of the compressor. Snapped it back in place, but now the fridge hums continuously. We contacted the appliance store where we purchased the fridge and a part is now on order. It's very disappointing that we've had to request a service call on a brand new product.
I would recommend this to a friend!
Features
5
Performance
3
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice refrigerator
on April 28, 2023
Posted by: JeffGrape
from St Petersburg FL
GE Profile is a good product. Delivery, which isn’t the manufacturer’s responsibility, was terrible. I had to put it in place and set it up myself which I found to be very simple. Looks good and per my experience with the product I’m sure it will work as expected for many years.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
the fridge will not maintain set temp....
on May 9, 2023
Posted by: Raleigh customer
from Raleigh, NC
I like the design but it will not cool. I have it set on 35 degrees and today it reached 50 degrees inside and ice frost was forming on all items in freezer. We have placed a laboratory grade thermometertin the fridge and tracking data. The past 3 days it has had temp swings of 15 degrees. What is wrong with this unit. I have it registered.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Joyce@GEA, GE_Appliances , May 10, 2023
Hello- We appreciate your purchase and understand your concern regarding the temperature. Food load has a lot to do with stabilizing the temperature. Closed containers of water, food or non-perishables will help to stabilize the temperature. This is because the items in the refrigerator absorb the cold and actually work to help the refrigerator maintain a steady temperature in much the same way that ice cubes keep a drink cold. When you open the refrigerator door, the cool air rushes out and warm air rushes in. The more items in the refrigerator, the less cool air is needed to keep the refrigerator cold. Therefore, when you close the door again, the refrigerator returns to a stable temperature more quickly. Note: We also recommend that you check to see if large containers are blocking the flow of cold air and adversely affect the temperatures in the refrigerator. We recommend moving taller items forward so they don't block the air flow.
Please review the following troubleshooting link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185&_ga=2.36405856.1549420700.1683564785-2092837760.1668014705&_gac=1.247202352.1680825266.EAIaIQobChMI4u6V_7mW_gIVqBNMCh13ugatEAAYASAAEgIjgfD_BwE
If you continue to have issues, please take advantage of your warranty and reach out to GE Consumer Service at 1-800-432-2737. Thank you! Joyce@GEA
Please review the following troubleshooting link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185&_ga=2.36405856.1549420700.1683564785-2092837760.1668014705&_gac=1.247202352.1680825266.EAIaIQobChMI4u6V_7mW_gIVqBNMCh13ugatEAAYASAAEgIjgfD_BwE
If you continue to have issues, please take advantage of your warranty and reach out to GE Consumer Service at 1-800-432-2737. Thank you! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Brand new water filter + ice maker broken
on May 11, 2023
Posted by: fdb1234
Just purchased brand new condo. This refrigerator had a broken water filter + ice maker upon moving in. It has taken 4 weeks to have someone come onsite to repair.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Charlie@GEA, GE_Appliances, May 11, 2023
Hello,
We're so sorry to hear that you have issues with your newly purchased refrigerator. We know how concerning this must be!
While this is not the experience we want for you, we are glad to know that you were able to schedule service repair.
We encourage you to continue to work with us on this. We are here to help if you need additional assistance.
-Charlie@GEA
We're so sorry to hear that you have issues with your newly purchased refrigerator. We know how concerning this must be!
While this is not the experience we want for you, we are glad to know that you were able to schedule service repair.
We encourage you to continue to work with us on this. We are here to help if you need additional assistance.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Best fridge ever
on May 17, 2023
Posted by: C Vik
from Savannah GA
I like everything about this refrigerator. In fact, I like it better than any I’ve ever had. It is well lit, and incredibly well organized when it comes to the space and compartments. Look no further!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com