Customer reviews from geappliances.com
GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator
Average customer rating
4.3
(2,391 Reviews)
Rating breakdown 2,391 reviews
5 Stars
1,443
4 Stars
548
3 Stars
171
2 Stars
92
1 Star
137
85%of customers recommend this product.
(
1,850 out of
2,186)
Customer Reviews for GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator
Customer Rating
3
Beware
on June 22, 2021
Posted by: Hengover
from Clinton Twp, Michigan
Refrigerator is well designed for storage, but has a high pitch hum when running which is much of the time. Also stopped making ice cubes after two weeks, and is hard to open freezer door.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Chris@GEA, GE_Appliances, June 23, 2021
Hello, thank you for your review. We are sincerely sorry your refrigerator is not producing ice and that you have not been pleased with the noise level and design of the doors. We certainly understand your frustration and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you check out our troubleshooting article regarding your ice maker, linked here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35909 If this does not resolve your issue, then we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can schedule service online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET. Additionally, we have passed your comments along to our refrigerator design and development team for future improvement. We hope this helps! -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice for the price
on June 25, 2021
Posted by: Jjtheo
from New Jersey
Liked the layout. Ample room for a counter depth fridge. Only issue is how loud it is. Has a low hum louder then my previous GE CAFE. Th
I would recommend this to a friend!
Features
4
Performance
4
Quality
3
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the water
on June 30, 2021
Posted by: Thirsty Sue
from Naples Fl
I drink filtered water
This by far is the best filtered water I have ever had
This by far is the best filtered water I have ever had
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
lots of shelf space
on July 12, 2021
Posted by: Lalston
from Wilmington ,North Carolina
It's American made , reliable ,and features easy to read function options
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
The best thing ,
on July 13, 2021
Posted by: Shorty32
from Louisville, KY
What I like best is that you can't leave it open or it beeps
I would recommend this to a friend!
Features
4
Performance
4
Quality
2
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Great use of space and looks nice
on July 19, 2021
Posted by: Kinda loud
from Big Rapids
I really like how the fridge utilizes space. I was hesitant to go with a counter depth model but this fridge has plenty of space for a family of 5. My only complaint is the fridge is very loud. Much louder then my previous fridge and this one is even in a cabinet. It also loses temp pretty fast when there is no power. It went from 40 degrees to 50 degrees within 15 minutes without opening the door.
I would recommend this to a friend!
Features
4
Performance
3
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
3
Freezer keeps getting warmer than it is set.
on July 19, 2021
Posted by: Augie 06
from Oregon
It is a great size but it is not consistently keeping ice frozen. No matter how we set it, it
frequently says as much as 17 degrees instead of -12.
frequently says as much as 17 degrees instead of -12.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Chris@GEA, GE_Appliances, July 20, 2021
Hello, thank you for your review. We are sincerely sorry that your refrigerator is not maintaining the proper temperature for ice. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can schedule service online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET. We hope this helps! -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Great fridge, concerning QC
on July 25, 2021
Posted by: UncleB
from Decatur GA
We like the unit but delivered with the lights in the fridge compartment inop from the factory after waiting 4 months for delivery. Chasing GE and their 3rd party repair place to get it fixed is the opposite of something I ought to be doing after dropping $$$ on this unit, but yet here I am making repeat follow up calls.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
3
Value
3
Response from geappliances.comBy Olga@GEA, GE_Appliances, July 26, 2021
Hello - We apologize for the issues you've had with your refrigerator and understand how this would be frustrating. We'll be happy to look into this further for you. You will get an email from us regarding your issue. Thanks for your feedback.
Olga@GEA
Olga@GEA
Written by a customer while visiting geappliances.com